Avoxi has been delivering voice over protocol (VoIP) services to businesses across 5 continents since 2001. Their leading customers include call centers, customer service businesses, tour operators, hotel and resort properties, and more. One of the top Avoxi alternatives, Global Call Forwarding, offers virtual communication solutions to businesses in more than 160 countries. Their clients include multinational corporations, contact centers, financial services and more.
Avoxi v/s Global Call Forwarding
| Avoxi | Global Call Forwarding | |
| Lowest Plans | $4.49 / month | $12.95 / month |
| Number of plans available | 6 | 5 |
| International numbers offered | 160+ countries | 160+ countries |
| Free Trial | No | Yes |
| Important Features Offered | ||
| Call Forwarding | ✓ | ✓ |
| Customizable Caller ID | ✓ | ✓ |
| Outbound Calling | ✓ | ✓ |
| Call Barge | ✓ | |
| Call Distribution | ✓ | ✓ |
| Interactive Voice Response (IVR) | ✓ | ✓ |
| Call Recording | ✓ | ✓ |
| Time of Day Routing | ✓ | ✓ |
| Customized Voicemail | ✓ | ✓ |
| Call Logs & Activity | ✓ | ✓ |
| Integrations | ✓ | ✓ |
| Rollover Minutes | ✓ | |
| Vanity Numbers | ✓ | ✓ |
| Call Queueing | ✓ | ✓ |
| Black and White Lists | ✓ | ✓ |
| Number Parking | ✓ | |
| Multichannel Customer Support | ✓ | ✓ |
| Account Management | ✓ | ✓ |
Plans: US Toll Free Numbers
| Avoxi | ||||||
| Classic | Basic | Connect | Standard | Advanced | Premium | |
| Plans | $4.49 / month | $7.99 / month | $16.99 / month | $25.99 / month | $43.99 / month | $70.99 / month |
| Minutes | 0 | 308 | 761 | 1331 | 2360 | 4212 |
| Global Call Forwarding | |||||
| Basic | Value | Power | Premium | Enterprise | |
| Plans | $12.95 / month | $23.95 / month | $78.95 / month | $158.95 / month | $248.95 / month |
| Minutes | 200 | 551 | 2100 | 5,095 | 10,505 |
Similarities in Service and Features
Avoxi and Global Call Forwarding are companies extending virtual communication solutions to businesses across the globe. This includes providing virtual numbers like toll free, international, and local numbers so that companies can be in touch with their contacts and customers no matter their location. Virtual numbers route calls over the internet. You can make and receive calls on any device: smartphone, laptop, desk phone, computer, etc.
Both companies offer similar features that can help corporations control, organize, and streamline incoming and outgoing calls. However, quality matters when picking a provider. Global Call Forwarding offers a free trial that you can make use of to see if the service works well for your purposes. It is always a good idea to test a service before you commit to it.
Tools to Manage Call Volume
A virtual phone service provider’s goal is to give you useful tools that can improve your overall communication system. That includes distributing and redirecting your calls as you need them. Or, providing call records that help you track callers and customers, and so on. Avoxi and Global Call Forwarding offer such tools to assist your business in managing its call volume and quality.
Avoxi alternatives may offer more. For instance, Global Call Forwarding’s Rollover Minutes feature lets you accumulate unused numbers so that you can use them in the future. You can add this feature to whichever plan you choose and use it for free the first 3 months of your service.
Multichannel Contact
Communicate with clients through different modes of contact provided with virtual numbers. You can consolidate and organize all correspondence ‒ email, phone, text messages ‒ in one place. All the while, giving your customers and contacts more ways to reach you. For example, Global Call Forwarding’s SMS Forwarding feature enables a company’s clients to send text messages which get forwarded to their email. Same with voicemails and faxes. This way, you can track caller interaction in an organized manner.
Avoxi Alternatives: Global Call Forwarding
Both companies promote international business growth by providing ways to stay connected with partners, contacts, and clients worldwide. Getting a virtual business phone number paired with VoIP capabilities will transform the way your business communicates. This benefits businesses by cutting down on wasted time and increasing productivity.