FAQ Categories

General Questions

We always try hard to keep our customers happy and we are sad to see them go. However, for some reason if you are not fully satisfied with our service, we ask you to give us the opportunity to hear your concern and try to help before you decide to cancel your service. If you do not have time and want to simply cancel, we understand that too and will cancel your service without further questions. All cancellations take effect starting from the next billing cycle and should be submitted by email or preferably through our online control panel before the end of current month to avoid service charge for the next month.

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