FAQ Categories

Porting Numbers

Of course! There are no limits to the number of telephone numbers you transfer to Global Call Forwarding’s network. We actually recommend you port all your numbers to our network as you will be able to use the same advanced customer control panel for all the numbers, which will facilitate your management of your telecommunications services.

Category: Porting Numbers

Once your number has ported to Global Call Forwarding’s network, our team will send you an email to confirm the number is now working on our network. At that point you can inform you current carrier to disconnected service for the number.

Category: Porting Numbers

In most cases a copy of your latest invoice from your current telecommunications provider for the number where the phone number, your name and address and the date are visible, is all that is needed to port your number.

Category: Porting Numbers

The actual delays depend on many parameters (country of service, type of number, current provider, current status of the number…). In the best cases a number can be ported in 3-4 days, while some of the worst cases have taken months. No matter what the number is, the Global Call Forwarding team works as hard as possible to make the porting happen in the shortest possible time.

Category: Porting Numbers

A wide variety of geographic,national, mobile and toll free numbers can be ported to Global Call Forwarding. The exact details depend on various parameters, so the best is to contact our team and ask for your specific case. Global Call Forwarding always works as hard as possible to help its customers.

Category: Porting Numbers

Phone numbers are a public resource and therefore technically owned by the state agency/regulator responsible for their assignments. Technically every phone number is linked to its user by the telecommunications provider selling the number. That’s partially why, in order to comply with local regulations, the telecommunications provider may sometimes ask for proof of identity. In the end, neither you, nor your telecommunications provider actually owns the number and the local authorities always have the last word in any question regarding phone numbers. In some countries, the rules and regulations are pretty straight forward, established for over 20 years, which ensures a stable environment for users of telecommunications (USA numbers are the responsibility of NANPA, United Kingdom numbers are the responsibility of Ofcom, ARCEP deals with phone numbers in France for example, but in other countries where telecommunications are state-controlled, regulations are on the blurry side.

Category: Porting Numbers

If you are currently using the services of another telecommunications provider and you would prefer to use some of our most advanced features such as time of day routing,call recording or advanced IVR for example, then you would need to transfer your number with Global Call Forwarding. The process of transferring your phone number is called “porting”.

Category: Porting Numbers

Yes. You can easily transfer or port your existing toll free or local phone numbers to Global Call Forwarding. This is a relatively simple process and can be completed in a few steps. You may request your numbers to be ported on our porting / transfer request page. You can also learn more about porting numbers in the “Porting” FAQ page. In most cases, we waive porting fees when Value or higher service plans are selected. After we receive your porting or transfer request, one of our account managers will contact you with more information.