Global Call Forwarding How does time / day call routing work? - Global Call Forwarding

How does time / day call routing work?

Time of day and day call routing allows you to decide how calls are routed based on the time of the day the call is received as well as the day of the week. This allows you to route calls to specific destinations during your normal business hours and outside of business hours. Some of our customers route calls to their main office during normal business hours, and then to remote works or off-site call centers outside of business hours allowing for live customer service 24/7.