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How To Call Forward

International call forwarding helps businesses establish a virtual presence. This service offers a phone number in any country of one’s choosing while redirecting calls to a chosen destination. For businesses looking to learn how to call forward, the following information can sort through the process and outline precisely what individuals and companies can expect when they use call forwarding services.

how to call forward
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What is Call Forwarding?

Call forwarding in international terms, helps businesses around the world forward calls from a local number to their desired destination. For example, if a business uses a 1-800 number to provide customer service, customers will not be charged for calling the number. The number is fully virtual, and it is purchased by the business. A destination number is coordinated with the 1-800 number, allowing all calls that come into that line to automatically get forwarded.

Call forwarding automatically transfers calls for businesses without callers knowing and without added expenses. Instead of spending the exorbitant costs to build a brick and mortar store and a local presence, call forwarding enables individuals and businesses to offer their services without requiring a physical location.

The Forwarding System and How it Works

The international call forwarding system is specifically designed for businesses that want to build a virtual presence around the world through local or toll free numbers. Local or toll free numbers serve as a point for redirecting incoming calls to any number that is available. A great example of this would be if a company in the UK wanted to establish itself in the US, Singapore, Germany, or France. They could use call forwarding services to connect with potential customers and contacts around the world.

Here’s how to forward phone calls to any destination using our service:

How To Call Forward

Time:
Takes About 2 minutes
Description:
Here’s how to forward phone calls to any destination using our service
Necessary Items:
Computer
or Telephone
image step 1
Step 1: Sign up for a Local or Toll Free Number
Select either local or toll free numbers. Local numbers are numbers that are unique to a specific area. Toll free numbers can be used to contact a business on a national level at no added cost to the caller. All the business has to do is sign up for one or the other to get the process started.

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Step 2: Set a Destination Phone Number
Next, the company needs to select a destination phone number. That number can be any of their choosing, from a business landline or a mobile device. Some restrictions apply, but the destination number can be any number that is accepted for the location. This number can be adjusted later if needed.

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Step 3: Calls are Connected to the Global Call Forwarding Server
Once a caller dials the local or toll free number that has been set up, the call goes to the Global Call Forwarding server and is automatically redirected to the phone number destination previously selected.

Benefits of Call Forwarding

Call forwarding is one of the most important telecom services a company can use. It is the gateway to streamlined communication, and without this service, an international business of any scale will find it difficult to engage and communicate with customers.

Call forwarding provides exceptional benefits to businesses of all sizes; keep reading to learn more!

Availability

Call forwarding enables any business to increase their availability. International businesses particularly benefit from this aspect of call forwarding. Even when individuals are not in the office, call forwarding ensures they are available. Calls can be forwarded directly to any number of devices to guarantee accessibility any time of the day. Whether customers have important questions to ask or require assistance from a customer service representative, call forwarding makes this possible.

Increased Presence

Newly launched businesses can benefit especially from learning how to call forward calls. To increase the presence and brand identity of any company, accessibility is critical. Call forwarding systems allow businesses to build their presence without a physical store location by providing that accessibility. Call forwarding serves as a natural branding tool that any business can benefit from.

Flexibility

On-the-go business is commonplace for most businesses, which means that on-the-go communication is necessary. Call forwarding provides that flexibility and communication. The ease with which companies can redirect their calls allows them to take their customers’ calls when they ring. Businesses may also direct calls to different locations at certain set times per day, using the time-of-day-routing feature. This improves flexibility in communication drastically, giving companies greater control over their customer service.

To learn more about how to forward your business’ calls, head over to Global Call Forwarding to learn more!

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