International call forwarding helps businesses establish a virtual presence. This service offers a phone number in any country of one’s choosing while redirecting calls to a chosen destination. For businesses looking to learn how to call forward, the following information can sort through the process and outline precisely what individuals and companies can expect when they use call forwarding services.
What is Call Forwarding?
Call forwarding in international terms, helps businesses around the world forward calls from a local number to their desired destination. For example, if a business uses a 1-800 number to provide customer service, customers will not be charged for calling the number. The number is fully virtual, and it is purchased by the business. A destination number is coordinated with the 1-800 number, allowing all calls that come into that line to automatically get forwarded.
Call forwarding automatically transfers calls for businesses without callers knowing and without added expenses. Instead of spending the exorbitant costs to build a brick and mortar store and a local presence, call forwarding enables individuals and businesses to offer their services without requiring a physical location.
The Forwarding System and How it Works
The international call forwarding system is specifically designed for businesses that want to build a virtual presence around the world through local or toll free numbers. Local or toll free numbers serve as a point for redirecting incoming calls to any number that is available. A great example of this would be if a company in the UK wanted to establish itself in the US, Singapore, Germany, or France. They could use call forwarding services to connect with potential customers and contacts around the world.
Benefits of Call Forwarding
Call forwarding is one of the most important telecom services a company can use. It is the gateway to streamlined communication, and without this service, an international business of any scale will find it difficult to engage and communicate with customers.
Call forwarding provides exceptional benefits to businesses of all sizes; keep reading to learn more!
Availability
Call forwarding enables any business to increase their availability. International businesses particularly benefit from this aspect of call forwarding. Even when individuals are not in the office, call forwarding ensures they are available. Calls can be forwarded directly to any number of devices to guarantee accessibility any time of the day. Whether customers have important questions to ask or require assistance from a customer service representative, call forwarding makes this possible.
Increased Presence
Newly launched businesses can benefit especially from learning how to call forward calls. To increase the presence and brand identity of any company, accessibility is critical. Call forwarding systems allow businesses to build their presence without a physical store location by providing that accessibility. Call forwarding serves as a natural branding tool that any business can benefit from.
Flexibility
On-the-go business is commonplace for most businesses, which means that on-the-go communication is necessary. Call forwarding provides that flexibility and communication. The ease with which companies can redirect their calls allows them to take their customers’ calls when they ring. Businesses may also direct calls to different locations at certain set times per day, using the time-of-day-routing feature. This improves flexibility in communication drastically, giving companies greater control over their customer service.
To learn more about how to forward your business’ calls, head over to Global Call Forwarding to learn more!
Here’s how to forward phone calls to any destination using our service:
