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Local Phone Numbers

Your customers’ ability to contact you is critical to the success of any business. That is why business owners must carefully choose whether to use local phone numbers or toll free numbers or a combination of both. Owners must consider what works best for their business and then make a prudent selection.

Local phone numbers create a business presence in a given locality. They create an easy-to-reach image for locals and suggest an agile, responsive company. In contrast, toll free numbers establish a national or international presence, which is important to your national or global customers.

Advantages of Local Phone Numbers

Local phone numbers are best for businesses with a customer base centered in a specific city or state. “Yellow pages” and other business directories frequently list these numbers. Local phone numbers also increase the probability that search engines will find your business if the query specifies your local area. Many customers prefer to do business with local companies and conduct their internet searches accordingly.

Regional marketing and advertising campaigns for companies include their local phone numbers. Therefore, it is easy to track the effectiveness of these campaigns by monitoring call volume from new potential customers. In addition, local phone numbers help your customers find branch offices in their areas.

Advantages of Toll Free Numbers

Toll free numbers are beneficial if your business has a national or global customer base. Customers, no matter where they are, can call you for free because your business bears the cost of the calls. Furthermore, the use of vanity toll free numbers, if available, such as “800-dentist” are easy to remember and highlight your specialty.

Search Engine Optimization (SEO) Using Local Phone Numbers

A local phone number is an important factor for ranking high in local Google searches. That is because Google determines that a business is located near the searcher based on the area code. Therefore, businesses looking to improve their SEO rankings should consider local phone numbers in lieu of toll free numbers. Since most people now use cell phones, they have no charges for long-distance calls.

Some managers like that 800 numbers allow call tracking, and they may religiously review the tracking reports. However, very few make significant decisions based on call-tracking statistics.

Considerations for Mobile Users

Mobile users who search for companies are not concerned with telephone numbers. In fact, Google reports that in 70% of mobile searches, cell-phone users contact businesses directly using click-to-call. In addition, since 50% of queries are for local businesses, local phone numbers are preferred to 800 numbers since the local numbers establishes the close proximity of the business.

Inside Sales and Local Phone Numbers

According to one media sales executive, Small and Medium Businesses (SMBs) are 90% more likely to accept calls from local phone numbers than from 800 toll free numbers. In addition, Bill Dinan of Telemetrics has stated that local phone numbers are up to four times more productive than toll free numbers.

SMBs definitely respond to local phone numbers. As a result, many vendors, who market to local SMBs, increasingly rely on telephone sales rather than outside sides. This helps those vendors respond to the climate of shrinking margins by putting fewer salespersons on the street.

Forwarding Calls from Local Phone Numbers

Global Call Forwarding can provide local phone numbers to our clients anywhere in the world. Calls to that local phone number can then be forwarded to a different city, country or continent. Having the local phone number allows customers and friends to contact you without paying any long-distance fees. Moreover, when dialing, they do not need international prefixes or country codes to make the calls thus simplifying their efforts to make contact.

The cost of the local phone number and the call forwarding service is quite reasonable. In addition, all of the free features associated with call forwarding are available. These include voicemail, customized greetings and call transfer to name a few.

Frequently Asked Questions about Local Phone Numbers

How can a person get a local phone number from Global Call Forwarding?

  • Go to the Global Call Forwarding local phone number page:
  • Select the country for your new local phone number.
  • Next, select the city from the pull-down list.
  • Then, select one of the available numbers.
  • Finally, select the number to which calls will be forwarded.
  • Then, select the desired rate plan.
  • That is all there is to it. You are ready to go

What plans are available with local phone numbers?

  • Global Call Forwarding offers five plans ranging from 100 to 10,504 minutes per month.
  • Additional minutes are billed at a few cents per minute.
  • Rollover and optional call recording can be added for a nominal fee.
  • There are no contracts, and plans can be cancelled any time.

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