Ozonetel Alternatives

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What to Look for in an Ozonetel Alternative

Founded in 2007, Ozonetel is best known for being the first cloud-based customer experience platform to emerge in the Indian market. Now, they deliver cloud communication solutions to global businesses and contact centers. Their customer base includes e-commerce, finance, logistics, education, and food delivery industries.

One of the top Ozonetel alternatives, Global Call Forwarding, offers cloud communication solutions to businesses in more than 160 countries. Our clients include multinational corporations, contact centers, financial services, healthcare organizations, and more.

Here is what you should look for when considering an alternative to Ozonetel:

1. Ozonetel Pricing Model

Budget is often a top priority for companies looking for a business communication solution. Ozonetel uses a “per-user, per-month” pricing model. This means you’ll pay extra for every user you add on a monthly basis. Other providers like Global Call Forwarding only bill per month and offer unlimited users. So, your overall monthly bill stays predictable.

2. Dedicated Account Managers with Every Plan

When choosing a business phone service provider, pay attention to what kind of account management support they offer. Ozonetel provides dedicated account managers depending on your chosen plan. On the other hand, Global Call Forwarding offers dedicated account managers across all our available plans. So even if you select a basic plan, you get the same high-quality service as those with the premium plans.

3. High-Availability Infrastructure

Another important factor to consider when getting a new provider is uptime and system reliability. Ozonetel provides users with a 99.99% uptime guarantee. Although that may seem great, it actually means about 52.60 minutes of downtime per year. Ozonetel alternatives such as Global Call Forwarding deliver 99.999% uptime – leading to only 5.26 mins of yearly downtime.

4. Browsable Inventory and Online Purchasing

Ozonetel offers services in over 150 countries, but they do not provide prospects with a way to view their inventory. So, you won’t know if their services reach your target country until after you sign up or contact their sales team. Additionally, Ozonetel doesn’t support online purchases. Instead, you must contact their sales team or fill out a request form – leading to longer activation times.

In comparison, Global Call Forwarding’s system allows users to browse their large database of international phone numbers and make online purchases. Simply select your desired country, browse the available numbers, and make your purchase!

Choosing the Right Ozonetel Alternative

Both Ozonetel and Global Call Forwarding offer virtual communication solutions. However, when deciding which to choose, you need to carefully consider the different services they offer in comparison to the prices charged. And, it is important to see if those services and prices are suitable. Additionally, both offer free trials that let you test them out.

Ozonetel vs Global Call Forwarding

Ozonetel Global Call Forwarding
Lowest plan $725 / user / month $7.95 / month
Number of plans available4 5
International numbers offered 150+ countries 160+ countries
Free Trial Yes Yes

 

Switch to Global Call Forwarding

Global Call Forwarding is one of the top Ozonetel alternatives. While both companies offer similar services, you need to choose one that works for your business’ exact needs. Check out our customer stories to see how our customers use our services. Or, chat with our representatives to learn more about how we can help your business easily upgrade its phone system by switching to Global Call Forwarding.

Call us today at +1 (561) 908-6171 or request a demo!

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