Availability is one of the biggest criteria for businesses operating today, and if your customers cannot get in touch with you easily, long-term retention will be that much more difficult. This is true whether your company is based in India, or you want to establish a local communications presence there. India virtual toll free numbers will give you the presence and availability you need in one of the fastest growing economies in the world without the capital expenditure needed to invest in an office, and the operational expenditure that is required to maintain it.
Why Get a Virtual Phone Number?
The first thing a virtual phone number does for your company is not tie you to a physical location. When you get India virtual toll free numbers, you will be able to use them in a manner that is more flexible and not reliant on the physical presence of traditional phone systems and lines. You’ll be able to connect to multiple locations seamlessly and maintain phone service day or night without having to worry about on premises equipment failure. This is because the service provider delivers the support and maintenance of your virtual number.
By not having to invest the time, capital and human resources needed to maintain a physical communication solution, a business can focus more on the products and services it provides to better compete in the marketplace.
According to the United Nations, the Indian economy is projected to grow by 7.7 percent in fiscal year 2017, which is 1.2 percent higher than China. This optimistic outlook was also shared by the World Economic Forum, which sees India as a very friendly destination for investment in a world full of uncertainties.
The growth is going to be driven because of reforms being implemented by the government, including the introduction of the Goods and Services Tax (GST) Bill, monetary easing, infrastructure investments, and public-private partnerships. In addition to these reforms, India is also experiencing a robust private consumption from the population at large as well as a growing middle class in the second most populated country in the world.
With a population of almost 1.3 billion people, the middle class is going to number in the hundreds of millions. This presents great opportunities not only for local companies, but also international businesses looking to capitalize on the millions of consumers with disposable incomes. With India virtual toll free numbers, it makes it much easier to communicate with the local population throughout the 29 states and 7 union territories.
Virtual Phone Numbers in India
Whether you are a one-man operation looking to establish yourself in India, a small business or a large enterprise, India virtual toll free numbers allow callers within the country to make free calls when they want to get in touch with you. This gives your brand a strong presence that can be used for marketing to determine a multitude of valuable data points based on how callers engage with the India virtual toll free numbers you have created.
The India virtual toll free numbers, you deploy from Global Call Forwarding come with a wide range of free advanced features, full customer support, a reliable infrastructure and a management portal that lets you customize and monitor your investment.
The advanced features from Global Call Forwarding have been designed to address the current digital ecosystem and the availability consumers demand from the companies they do business with. While social media, email, and websites offer a different form of engagement and one that is available at all times, customers have the same expectations with the phone numbers they dial. With the India virtual toll free numbers from Global Call Forwarding, it is entirely possible. Some of the features you will be able to access include, advanced IVR/PBX, simultaneous ring, forward fax, Black and White lists, call recording and more.
Toll Free Call Forwarding Options
Being available means forwarding phone calls until your caller is connected to the right person or they get an answer to their query. This can be achieved with an IVR (Interactive Voice Response) system from Global Call Forwarding which allows the caller to navigate a customized menu using a telephone keypad to get account or other information or be directed to an extension with a live person.
Beyond an IVR system, the company also has a number of forwarding options that will connect the caller to the number you have programmed to answer the call. Sequential forwarding is one of these options. Based on a list of predetermined phone numbers, it will continue to forward the call to the next available representative in order to eliminate or greatly minimize the number of unanswered calls. However, you can also use advanced call forwarding to redirect the incoming phone call to another destination, including a mobile phone, voicemail box, VoIP and more.
Global Call Forwarding also gives you another option which it calls Failover Forwarding so your India virtual toll free numbers get answered. This particular feature lets you program several numbers or SIP accounts using multiple layers of Tier1 carriers so if a number is busy, it automatically connects the call to the next number.
What you get from Global Call Forwarding is the flexibility of a wide range of options to make yourself available with multiple failsafe systems, so at the very least your callers will be able to leave a message, but more than likely will get to talk to you or your company representatives.