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Mobile vs Local Phone Numbers

So, you’re in the market for a new business number and your service provider is throwing terms like “local access number,” “SMS-enabled mobile number” and whatnot at you. How do you decide what is the best option for your company when you do not even understand the different options available? Let us help. Here we will look at the differences between mobile and local phone numbers, in words you will understand.

Mobile vs Local Phone Numbers

So, what is being referred to when virtual phone service providers mention mobile or local phone numbers? Providers offer a variety of phone number types that can be used by different businesses, based on what they need. For example, a local business that just wants to connect with clients and customers within their immediate area can use a regular phone number. On the other hand, companies that want to give their callers a free way to connect with them may choose to have a toll free business number. Furthermore, an enterprise with customers all over the world will find that having multiple local numbers for different regions is ideal.

So, what exactly is the difference between local phone numbers and mobile numbers?

Local Phone Numbers: Target Locally and Geographically

Local phone numbers correspond to a particular city or state in a country of your choosing. Local virtual numbers work similarly to regular local numbers and have an area code at the beginning. These numbers are most popular because they are reachable from anywhere in the world and from most mobile networks as well. For example, say, you want to connect with clients in specific cities or states such as New York in the United States, Sydney in Australia, and Dublin in Ireland. All you need to do is purchase local numbers for these areas which come with local area codes.

Global Call Forwarding offers local numbers for many different countries across the world. Corporations that have offices or clients spread across different cities and states prefer buying multiple local phone numbers. This way, they always have a quick method of connecting with business contacts and clients, when needed.

Additionally, customers connecting with these businesses do not need to pay high international charges for their calls. Instead, they pay the regular, local calling charges because the call is going to a local number. That call then gets routed through a forwarding service to reach your business, no matter where it is located.

Mobile Numbers: To Mobile, or Not to Mobile?

Mobile virtual numbers function similarly to local numbers, that is, they may or may not be bound to a specific geographical location. Calls made to these numbers are not free and depend on where the call is coming from. And these numbers, too, can accept calls from outside the country, making them reachable from anywhere in the world. They begin with a specific number range such as 06 or 07 in France, 07 for the UK, 04 for Australia. The United States, however, does not have a number range.

More importantly, what separates mobile numbers from local phone numbers is that they can be SMS-enabled. For example, Global Call Forwarding offers inbound SMS forwarding. This enables customers to connect with your business through SMS (instant messaging). Your business will receive these incoming texts as emails with the sender’s caller ID. This is yet another easy and convenient way for customers to reach out to a business.

So, Which Does Your Business Need?

Texting and calling are personal and quick ways to connect with a business. As a business that depends highly on customer interaction, you may want to provide as many ways of connecting as possible. SMS, international calling, callback widgets on your website, live chats, and more can be utilized. The easier you make it for prospects to contact you, the more connections your business will make. Additionally, remaining accessible is key to building confidence and trust in a company. Want to learn more? Call 1 (561) 908-6171

Can I Send an SMS to an International Number?

Global Call Forwarding does NOT offer SMS for verification of services like whatsapp, facebook, paypal..etc.

Sending International SMS Using AT&T Plans

Subscribers can send unlimited international Short Messaging Service (SMS) text messages using the AT&T Unlimited Plan, Mobile Share Value®, and Mobile Share® plans. The texts can originate from the U.S., Puerto Rico, and the U.S. Virgin Islands. Users may send text messages to 190 countries and Multimedia Messaging Service (MMS) (i.e., picture and video messages) to 120 countries. We will explain how to send an SMS to an International Number?

If an AT&T user is not a subscriber to one of the above plans, they can get an international texting package for as little as $10 per month for 100 texts, pictures, and video texts or $15 per month for 1,000 messages. Message overage costs typically come out to $0.20 per message sent.

The pay-per-use rate to send international texts is $0.25 per SMS sent, with standard messaging rates for SMS text messages received. AT&T charges $0.50 per MMS sent and standard messaging rates apply for every MMS received.

To send a message from the U.S. to another country, dial + (or 011) followed by the country code, area code, and local number.

Sending International SMS Using Verizon

Subscribers to Verizon can send international SMS text messages to over 200 countries and MMS messages to over 100 countries. The process of sending an international message with Verizon is the same as with AT&T. Unlimited international SMS and MMS are included at no cost with the new Verizon Plan, The Verizon Plan, or The MORE Everything® Plan.

With the above plans, messages received, whether from domestic or international sources, are included at no additional cost. If your plan has a received message allowance, international messages received are deducted like received domestic messages. If you do not have a received message allowance, the standard incoming text rate applies to messages that you receive. For prepaid monthly talk plans, SMS texts sent to and from the U.S., Canada, Mexico, and Puerto Rico cost $0.20 per message, and from other destinations, $0.25 per message.

Sending International SMS Using Sprint

Sprint has an Unlimited International Text service that allows customers to send SMS texts to over 180 countries for $10 per month. Messages must originate in the U.S. or a domestic location, including Canada, U.S. Virgin Islands, and Puerto Rico. Subscribers must have a domestic unlimited messaging plan or add-on. Without a plan, users can send or receive international SMS texts for $0.20 per message. However, subscribers cannot send or receive MMS messages.

Sending International SMS Using T-Mobile

T-Mobile ONE plan subscribers and recent Simple Choice Plan members have unlimited calling and SMS messaging from the U.S., Mexico, and Canada as part of their plans. T-Mobile claims that users can send and receive texts to “just about anywhere in the world”.

Sending International SMS Using U.S. Cellular

Many U.S. Cellular plans feature the sending of unlimited international SMS messages at no additional charges. However, before calling or testing international numbers, your account needs an international service feature code and text messaging service. To send an international SMS message, dial the international access code (011). Then dial the country code, the area code, and the local telephone number. U.S. Cellular customers can send SMS text messages to over 100 countries. If your plan charges for text messages, the charges for international and domestic SMS messages are equivalent.

Sending International SMS Using C Spire

To use the C Spire plans, first get the C Spire International Calling App with Global Family for your smart phone. C Spire offers two types of plans: Unlimited Calling with Global Family for $5 per month and the Pay-By-The-Minute plan. Both plans feature free unlimited international SMS to over 140 countries. To send an international SMS message, just dial the recipient’s number, including the country code and send the message.

Sending International SMS Using Ting

Subscribers to Ting have no plans or contracts. Charges depend on the number of lines, nationwide call minutes, the number of global SMS text messages, and nationwide data. Ting bills customers for usage at the end of each billing period. Pictures and video messaging are charged as data and do not count against messages. There are no extra charges for International SMS messages and calls to over 60 countries. Sending an international SMS requires a country code, area code, and a local number.

Sending International SMS from Your Laptop

The subsequent paragraphs give information about sending international SMS messages from your laptop via Wi Fi. This is free of charge; messages are easier and faster to type; and texts are viewable on screens that are larger than smartphone screens.

Text through Email

Sending an SMS using email requires knowledge of the recipient’s 10-digit phone number and domain. Listed below are five common domains:

  • AllTel – @message.alltel.com
  • AT&T – @text.att.net
  • Sprint – @messaging.sprintpcs.com
  • T-Mobile – @tmomail.net
  • Verizon – @vtext.com

Address the email using a combination of the phone number and domain. For example, the address of an email to an AT&T user with a “(123) 456-7890” phone number, would be “1234567890@text.att.net”. A reply to the message goes directly to your email’s inbox.

Text through Wireless Carrier’s Website

You may be able to send SMS texts to other subscribers on your wireless carrier’s website. Specifically, you can do this on Verizon or AT&T by going to your account and following the prompts to send an SMS text.

Text through Google Voice

This is a free service from Google Voice. You can use your existing mobile number or buy a new virtual phone number, and you do not have to know the recipient’s carrier. However, from the U.S., Canada is the only international destination for SMS messages.

Sending International SMS Using WhatsApp

This free mobile application is the world’s most popular communication app. Facebook purchased this app in 2014, and as of February 2016, its user base was 1 billion. Persons, to whom you send international SMS texts, must have WhatsApp installed on their mobiles, and your contact list must have their phone numbers in full international format. WhatsApp uses your phone’s internet connection to send the SMS messages.

Saving Money When Sending International SMS

Several considerations apply to international SMS. Foremost is whether your plan features unlimited sending and receiving of international SMS messages. If you have limited messaging, compare overage costs from various carriers as they vary. When sending texts internationally, check that the foreign carrier accepts SMS messages from your provider. To avoid roaming charges, ask people to use email when you are traveling to other countries. Finally, ask carriers whether they have international packages, which may save you money, and consider some of the free SMS methods discussed in this article.

SMS Forwarding Makes Connecting with Customers Easy

Happier customers will stay loyal to a business for a longer period of time. Therefore, these same customers are also more apt to spending money with your business and referring your products and services to others. Communication is at the core of every great customer experience. The SMS forwarding feature allows you to make connections with customers in a simple, quick, and effective manner that is convenient for your customers. So, this helps to increase customer satisfaction and retention.

What is SMS to Email Forwarding?

SMS forwarding allows businesses to receive incoming text messages from customers in email format. This service feature helps businesses to become more accessible to their customer base by offering another way to communicate effectively and efficiently.

How Does SMS Forwarding Work?

SMS to email forwarding works by sending incoming text messages to a specific email address. For example, a business owner will purchase an SMS enabled virtual phone number to receive text messages from select countries. Next, incoming SMS content is quickly and conveniently forwarded in email format along with the sender’s caller identification information.

Advantages for Businesses Who Use SMS Forwarding

  • A business will incorporate the feature to forward all SMS messages to email automatically. Some of these advantages include:
  • An additional option for mobile communication between the business and the company’s clients and customers.
  • A business owner can easily update the email address where messages are sent if needed.
  • Virtual numbers with the SMS feature receive incoming texts directly to an email inbox.
  • This feature is another way to stay up-to-date with mobile-friendly trends related to communication.
  • Empowering your customers with an additional option to reach out to your company.
  • Because email is mobile, you can receive SMS messages forwarded to email anywhere.
sms forwarding enhance customer service
Source: DepositPhotos.com – O#183562746 ID#27446420

Speed and Convenience

Many factors contribute to great customer service. Likewise, speed and convenience are among the most important. Each of these impacts the customer relationship with the business and, ultimately, customer retention and value. Speed and convenience go hand-in-hand. A business owner’s customer service strategy should reflect both of these characteristics. SMS forwarding of messages is an excellent way to accomplishing this.

Ongoing Customer Engagement

Every business owner aims to keep the company’s customers around longer and increase their value. However, to accomplish this, you have to give them a reason to stay. SMS messages are great for sending reminders and friendly updates. Customers can reply to you and their messages go straight to your email inbox, allowing you to quickly and easily attend to whatever they are saying. That is a good business practice!

SMS Forwarding For Virtual Phone Numbers

Virtual phone numbers work perfectly with the text forwarding feature due to the overall flexibility and mobility they provide. A business can purchase individual virtual phone numbers for individual tasks and departments, allowing the business to handle incoming texts in a more organized manner.

How Do I Get SMS to Email Forwarding For My Business?

Setting up SMS to email forwarding is a quick and easy process. A business owner just has to purchase a virtual phone number from a reliable provider, such as Global Call Forwarding, and then request to connect the SMS forwarding feature. It’s as simple as that. 

In Closing

Recent studies indicate that many customers prefer using text messages to communicate over a phone call or face-to-face. A business owner provides an easy-to-reach virtual number to customers while having the text forwarding feature in place. This is an extra route to support relationship building with customers by providing quick responses to inquiries, feedback, and any other information your customers need. A business owner is able to access all SMS information, such as date, time of day, and content through their control panel. Using this feature for relationship building and record-keeping helps to solidly support business success. If you’d like to have the forwarding SMS to email feature, call us today at 561-908-6171.

Your Toll Free Number Could Be Trending

Toll free numbers are alive, well, and remain in high demand despite all forms of new technology introduced in the last decade. Businesses continue to take advantage of how toll free numbers can help their businesses enhance their use of marketing analytics and call center intelligence, as well as other innovative forms of customer engagement. If you own a business and a toll free number, your toll free number could be trending and you should be taking advantage of this to boost visibility and your bottom line.

About Toll Free Numbers

A toll free number is a phone number that starts with a toll free area code such as 800, 888, 877, 866, 855, 844, or 833. When a person dials a number that starts with one of these prefixes, they are not charged for the call. The business or person that owns the toll free phone number instead pays for the calls made to the number. Toll free phone numbers can be random digits or they can be words. When they are words, they are called vanity numbers. The most widely known example of a vanity phone number is 1-800-FLOWERS. Toll free numbers with the 800 prefix are considered premium toll free numbers and are typically a little more difficult to obtain than toll free numbers with other prefixes.

Benefits of toll free phone numbers for business use include:

  • Being available to customers and clients everywhere with an established national presence
  • Add the company name to the business phone number through use of a vanity toll free phone number
  • The ability to forward phone calls made to the toll free phone number to a landline or mobile number of the business owner’s choice

Global Call Forwarding offers toll free phone numbers with access to many great features. Some of the features include a full virtual phone system with call forwarding, VoIP, voicemail, SMS texts, and much more.

A toll free number helps a business to establish its reputation. It projects the image of a larger business with offices across the nation, even if the business owner is, in fact, working from a home office. In essence, a toll free number creates the kind of national presence that can indeed level the playing field when it comes to smaller companies competing with much larger companies.

Customers are also more likely to call a toll free phone number than any local area code phone number that they do not recognize. When customers call a toll free number they assume the company is established and trustworthy. Studies show that a customer feels better about buying from a company that has a toll free number on its website, business cards, and other forms of advertising. And, who knows, your toll free number could be trending in no time, further increasing the amount of traffic to your website and the profits to your business.

Toll Free Numbers Trending
Source: Stockphoto.com O#100021814101 ID#100200144052

Toll Free Vanity Numbers

Toll free numbers with easy to remember digits or toll free numbers that spell out the company name or the name of a company’s main product can increase the number of phone calls to the business. In the same way that an easy-to-remember website address can help to drive an increase in traffic, a vanity toll free phone number can help a business to be the first choice in a customer’s mind for a particular product or service. With a vanity toll free phone number like 1-800-FLOWERS, your toll free number could be trending in no time and the value of this is limitless.

Uses in Marketing

Vanity toll free phone numbers have proven to be a timeless marketing tool, which helps to increase brand recognition and awareness through the use of mnemonics. A great toll free phone number can help to strengthen a business’ brand and it makes the company’s marketing efforts much more memorable. Most importantly, vanity toll free phone numbers have been proven to drive an increased number of phone calls to the companies who use them in an efficient manner.

Vanity phone numbers are easily recalled in any situation. Whether someone is driving while listening to radio ads, walking rapidly by a poster or a billboard sign, or scrolling past a banner ad on a mobile device, the best vanity phone numbers help consumers to recognize a business’ brand. And, if you choose a vanity toll free number and market it well, in no time your toll free number could be trending and that translates into more profit for the company.

Empowering Your Business

Global Call Forwarding has been dedicated to empowering businesses of all sizes by giving them access to the best phone numbers available, and at a competitive price matched with an extended array of features to best compliment the business’ offerings. For answers to questions related to how vanity toll free phone numbers work, or to purchase them for your company, contact Global Call Forwarding today.

Make Your Landline Smarter: Activate SMS on Your Landline

With changing times come changing requirements and changing technology. There was once a time when phone communication was the only means to contact another individual or business. Long-distance communication was expensive and beyond the reach of most people.

Small and medium businesses couldn’t afford to invest in long-distance communication either. Only big enterprises with a lot of money to spare had access to telephone systems for international calling. Otherwise, most other people stayed local or preferred to write mail.

Email and chat features affected the popularity of telephones to some extent, but virtual communication systems restored the telephone’s significance and made it accessible and functional for the modern business. With the help of virtual numbers, international calling became cheaper and more convenient. In fact, many businesses have switched to virtual phone systems because they cut down on phone bills.

Unlike normal phone systems, a virtual phone system is based on the internet and enables you to make calls from any computer or mobile device. They are also known as cloud systems and they provide mobility, flexibility, and a wide array of features that weren’t imaginable with traditional phones.

Despite this, however, there are several offices where traditional landline phones are still in use, but they don’t serve any purpose other than sending and receiving calls. Most landline phones aren’t even capable of international calling. With instant communication like text messages so popular these days, a landline does seem unsmart sometimes. So how do you make a landline smarter? By activating landline texting.

What is Landline Texting?

There are several technological marvels these days, and landline texting is one of them. Sending text messages to a landline number was quite unthinkable even up until a few years ago. Now, it is not only possible, but it is also widely in use by businesses and individuals.

Landline texting is offered by messaging service providers who specialize in business texting. Your landline can be equipped to send and receive text messages and multimedia messages by being text-enabled. Once this service is activated on your landline number, you can use it to send and receive text messages from mobile numbers. Besides that, you also get a range of other features that add to the intelligence of your landline. With landline texting, you can enable remote communication thanks to its web-based capability.

How Does it Work?

Are you wondering how you will be able to read messages on a landline? You can’t. Instead, the messages will be converted to voice messages before being sent to your phone. Similarly, when you need to send someone a text from your landline, you leave a message and it will be converted to a text.

Landline texting is a virtual phone number service, and it is offered by several leading telecom operators. All you have to do is get the service activated on your number by registering with a telecom operator. There are different charges for different operators. You usually have to pay a one-time fee and then a rental fee every month. Most plans are flexible and you can cancel at any time.

The best aspect of landline texting is that you don’t need any additional equipment or hardware to get started. You don’t need to download a software program or change your service provider or get any expensive hardware installation. Once you subscribe, you get a web-based user panel to manage, send, and received SMS and MMS messages.

Benefits of Landline Texting

By enabling texting on your landline phone, you get to enjoy benefits that otherwise aren’t possible with traditional phone systems. In fact, by text-enabling a landline, you can turn it into a complete business communication tool.

Some of the main features of landline texting are:

  • Contact management: Usually on a landline phone, there is no way to group or manage your contacts. So you end up maintaining a physical phone book in order to keep your contacts in one place. When you enable landline texting, you can group and manage your contacts from the web-based dashboard. This also saves time when texting people.
  • Scheduled messaging: Quite often you need a message to be sent at a particular time, but for some reason, this is not available at the time. In such cases, scheduled messaging is a great option. You have to record the message and set the time when it is to be sent. The text will be sent at the scheduled time without you having to be available at that time. This saves time and makes messaging even more convenient.
  • Custom signature: With landline texting, you also get the option of setting a custom signature that appears after every message you send. This is an excellent way to promote your business and it can be used as part of a marketing strategy.
  • Group messaging: Not only can you manage and group your contacts, with landline texting you can also send a single message to more than one person. This is a feature that is typically available on mobile phones, but not on landlines. When you text-enable your landline, however, you will then get to enjoy this feature.
  • Reports: You get to keep track of all your sent and received messages with the help of the web-based dashboard. When you’re sending and receiving business messages or using texting as part of a marketing campaign, keeping track of text messages is critical. It lets you know how successful your campaigns are.

Landline texting is service-activated in as little as 24 hours upon subscription. When you text-enable your landline phone, you are able to use the line for much more than just calling. You will then get to use the landline to its full potential by enabling text messaging.

A plenitude of businesses around the world are making landlines smarter by enabling landline texting service. Simply get in touch with any landline texting service provider, subscribe to the service, and start using landline texting in just a few hours. It is an affordable, convenient, and feature-rich option for turning your landline into a viable business solution.