Global Call Forwarding What is an ITFS Number and How Does it Work?

What is an ITFS Number and How Does it Work?

ITFS stand for International Toll Free Service. A customer can dial an ITFS number for free, no matter where the toll free subscriber is physically located.  A business will subscribe to an ITFS service and pay all charges for calls to the toll free number. Customers can initiate free calls to an ITFS number from a specific country, and a toll free forwarding service, like Global Call Forwarding will route the calls across the globe in accordance with programmed instructions.

headset business man

How International Call Forwarding Works

Assume your business is located in Asia-Pacific, and you are targeting customers in the United States. Global Call Forwarding suggests you get a USA ITFS number. When your customers in the United States dial the ITFS number, a toll free forwarding service will route the calls to your landlines, mobiles, or Voice over Internet Protocol (VoIP) receivers in Asia-Pacific. Prospective customers are likely to appreciate the ease by which they can contact your company toll free, and this will lead to higher sales and increased customer satisfaction.

ITFS Numbers around the World

USA ITFS Numbers

For a foreign company wishing to establish a virtual market presence in the United States, the world’s largest economy, a US ITFS number is essential to your success. An ITFS number gives domestic callers access to your company. It allows customers in the United States to reach your foreign offices and virtual call centers at no cost to the customer. Prospective customers and business contacts are more likely to reach out to your company if the call is free.

UK ITFS Numbers

The United Kingdom is a major participant in global business, and is a politically authoritative and economically dominant country. Therefore, companies would do well to establish a virtual presence there. Businesses in any country can establish a virtual presence in the UK with an ITFS number. The company simply needs to buy a UK ITFS number and forward the calls to the intended destination, anywhere in the world.

Toll free prefixes in the UK are primarily 800 and 0808, but 0500 is still used. Toll free numbers are free to call from within the UK, bust the cost of calls to the toll free subscriber is dependent upon the international destination. For example, the cost of calls to a business located in the USA differs from calls made to a virtual call center in India.

Germany ITFS Numbers

Telephone numbers in Germany are confusing because they vary in length. They contain both geographical and non-geographical codes. Cities with larger populations have shorter numbers. Older telephone numbers are also shorter. Therefore, if your company subscribes to a Germany ITFS number, callers in Germany can reach you with ease. They caller can simply dial a toll free number, and not an international dialing code plus an area code, while also paying for the call. 

China ITFS Numbers

China has a population of more than 1.3 billion people. Even the smallest company can gain access to this enormous consumer market, and project an international image in China with an ITFS number. The company simply needs to sign up for an international call forwarding service from China with an ITFS number. This will help the company grow its virtual business presence in China, and enable the firm to compete with large multinational organizations.

A China ITFS number will forward calls from China to a destination anywhere in the world. Call quality is important, and subscribers should look for a service provider that uses Tier 1 network carriers to forward calls from China. 

UAE ITFS Numbers

The UAE is a rapidly emerging market and business center in Western Asia. GCF provides ITFS numbers for the UAE as either 8000 plus 6-digit toll free numbers or local numbers with a +971 area code. These numbers allow foreign businesses to establish a virtual business presence in the UAE region. Many businesses have both 8000 toll free numbers and local numbers to provide toll free call forwarding to their customers.

If you have these numbers, consider utilizing attendants who are fluent in local dialects and languages. Because of time-zone differences, subscribers should consider setting up a free Interactive Voice Response (IVR) system that allows a computer greeting system to receive incoming calls from UAE and route them to the appropriate destination based on voice or keypad commands. By using IVR, your customers will appreciate you having gone out of your way to serve them.

India ITFS Numbers

India is one of the largest countries in the world. Its land area is just under 3 million sq km, and its population is approaching 1.3 billion. The GDP growth rate is 7.6%. Many Indian customers transact with foreign businesses using the internet and emails. However, businesses extend their reach in India by subscribing to an India ITFS number. An India toll free number gives customers in India a free way to call your business, and will encourage prospects and business contacts to reach out. A toll free forwarding service can be used to route calls from India to your business anywhere in the world.