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What’s Going on with Amazon HQ2?

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It has been a little over a year since Amazon announced its search for a location for its second headquarters. The huge announcement came on September 7th, 2017. The project …Read More »

Toll Free 855 Numbers

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You’ve probably heard about 1-800 toll free phone numbers, but have you heard of toll free 855 numbers? How Toll Free Numbers Work The 855 number and the 800 number …Read More »

What is a Predictive Dialer?

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When dialing a number manually, delays are typically caused by the phone continuously ringing while the caller does not answer and by the actual action of dialing the number. These …Read More »

What is an IVR?

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IVR stands for interactive voice response. It is a highly effective technology and a simple tool that allows a computer to communicate using a voice and digital tones that are …Read More »

Tips For Recording a Personal Voicemail Message

In order to effectively market yourself and your business, there are a few basic tools that you will need to have perfected. You may not be thinking that your telephone …Read More »

Ways To Make Your Customer Service Better

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The best way to improve your relationship with your customers is to improve the way you provide customer service. Even if you have the best product on the market, people …Read More »