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Help businesses expand globally with our simple and localized telecom solutions.
Global Call Forwarding is a cloud phone service provider offering international phone numbers, international call forwarding, outbound calling, and advanced call management features. Our voice service is designed to help your business connect with local and global customers efficiently and cost-effectively.
We are committed to providing reliable solutions with excellent call quality. Our top priorities are responsive customer service, reliability, and call quality. All corporate clients have access to a dedicated account manager, a customer success manager, and 24/7 live technical support.
In 1996, United World Telecom (UWT) started as a callback service provider in Florida, US. With a growing customer portfolio and increased demand, UWT transitioned to being a call forwarding service provider over time. We then established Global Call Forwarding (GCF) in 2007 as a distinctive brand dedicated to providing international toll free and local numbers.
Since then, we have grown with global and diverse teams, thousands of multinational customers, and expanded our operations to the APAC region with a regional office and dedicated staff located in Bangkok, Thailand and a new POP in Singapore. With over twenty-seven plus years of experience, we have close partnerships with reputable service providers around the globe. This ensures we provide the highest service quality and reliability to our customers.
Now, Global Call Forwarding is a leading provider of local and international toll free numbers. With our extensive global network of partners, we have access to the largest inventory of local and toll free numbers in the world. This lets us provide businesses with phone numbers that are unique to a specific country or region so they can establish a local presence anywhere in the world.
“We are geared to grow as we keep investing in technology and infrastructure to ensure that our services remain reliable and easy to use, which has helped us to establish a strong reputation in the industry”
— Beny Mouen, Regional Sales Manager - APAC
We successfully serve thousands of businesses around the world, from small enterprises to large multinational corporations. We do so by providing feature-packed local and global phone numbers, utilizing an advanced global network.
In today’s competitive global marketplace, communication between businesses and customers is essential. Without a local point of contact, businesses are at a clear disadvantage, costing sales and growth. That’s where Global Call Forwarding comes in.
While we specialize in serving companies with an international footprint, we dedicate the same amount of time to small businesses as we do to our corporate clients. We value all of our customers and provide the best support possible for each one, regardless of their size.
“A multicultural environment, dynamic workplace, and space to grow and connect”
— Alain Rodriguez, Customer Service & Tech Support Manager (US)
Service quality and customer experience are our top priorities.
A new modern online control panel was launched that will help customers easily navigate the account settings, order new numbers, and view/modify various service options.
GCF Softphone was introduced with inbound/outbound calling, call transfer, native Windows PC, MAC and Android apps.
International Outbound Calling service with custom Caller ID selection was introduced as an add-on to inbound service.
As part of the transformation into next-gen telecom infrastructure and to improve overall service quality, UWT established its first overseas POP in Singapore.
UWT's Asia - Pacific sales and support office was established in Bangkok, Thailand.
Call Recording and Long Term Recording Storage were added as optional features available with local and toll free numbers.
UWT's core service offering expanded to include Advanced IVR (auto-attendant), Time of Day Routing, Voicemail to Email, and Fax to Email features.
UWT accelerated its acquisition of multinational clients with the agreement to provide worldwide telecommunications services to a major money transfer service provider.
The Global Call Forwarding brand was established and launched by UWT as an exclusive outlet to provide international toll free and local phone numbers to businesses worldwide.
UWT developed new sales channels to aggressively move into several African markets and became the dominant service provider utilizing a new callback technology (UANI Trigger) with the expanded use of caller ID across world networks.
UWT became a major callback service provider in the Middle East with a strong reputation in service quality.
UWT quickly expanded its presence into Africa and the Middle East providing low-cost communication service to businesses and individuals.
United World Telecom (UWT), the parent company of Global Call Forwarding (GCF), was founded in Florida. UWT initially operated as a callback service provider serving businesses and individuals around the world.