Software and Technology Call Center Solutions

Use our reliable, global voice service to handle incoming and outgoing sales, help desk, and tech support calls. A simple cloud-based solution for your existing phone system.

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Leading Software & Technology Companies Choose Global Call Forwarding

Manage calls through one central platform

Make and receive all calls through an online platform. Organize call flows for different inbound call volumes.
Maintain business continuity from any location or device with routing strategies and cloud-calling. Ensure agents and customers can contact your organization at all times.

Save on communication costs

Don’t want to buy new equipment? Avoid expensive and messy on-premise solutions or physical hardware by choosing the cloud.
Save on office space and supplies by enabling local, remote, and global teams to work from anywhere. And cut down on added charges for extra features you don’t need.

Experience high-quality, reliable voice

Communicate with customers and prospects without interruptions with crystal-clear call quality.
Our global voice network, built with years-long connections with local and global operators, means you benefit from a reliable phone system with a 99.999% uptime.

“Absolutely 5-star service. Our company needed phone lines to collect customer inquiries for the North America region, and they deliver with top quality and great customer service as well!”

— Isaac Wu, Synergies Intelligent Systems, Inc.

Top Technology Calling Features

PBX Integrations:
Get enterprise-ready voice solutions by integrating Global Call Forwarding into your existing PBX or call center solution.

Call Routing:
Route calls with custom rules based on time of day, caller ID, etc., and provide 24/7 customer support to customers, no matter their location.

Call Detail Records and Analytics:
Track call activity with real-time data. Understand your clientele better by reviewing call logs. Download recordings and voicemails to analyze performance

Benefit from 24/7 support

We understand the importance of a responsive tech support team. You can rest assured your phone system is in the right hands with our dedicated account managers, 24/7 tech support, and multiple support channels.

Scale your business at your own pace

Easily manage numbers from an online platform. Add and remove users, and buy local and international numbers for new target regions. Use advanced routing strategies to make your business available to customers at all times. And grow your business with no commitments or contracts!

Featured Content

Monitors AnyWhere Uses the GCF Softphone to Make and Receive Calls Around the World

Customer Story

Their main priority was getting a US phone number that would allow them to receive calls from US customers at their various support and sales centers around the world.

Outbound Calling for the IT Industry

PRODUCT OVERVIEW

IT, software, and data service companies offering sales and support will find outbound calling a convenient method to connect with customers and prospects.