Local Caller ID

Expand locally and globally with local phone numbers.

Set a Local Caller ID for Outbound Calls

A local caller ID displays the phone number (and, at times, the name) of the caller. This number is usually a local number with prefixes and area codes that the locals within the area recognize.

For example, Boston’s area code is 617, and Boston locals will recognize a 617 number as a local Boston number. Similarly, United Kingdom's country code is +44, and UK locals will recognize a phone number from a London area code.

Businesses can set up local caller IDs from different countries to connect with global customers. Customers are more likely to answer calls from a caller ID or return calls to a local phone number they recognize instead of an unknown, international number.

Custom Caller IDs and Call Masking

Our cloud telephony solutions enable businesses to mask their caller ID or use a custom outbound caller ID when making outbound calls. This makes local recipients comfortable with answering customer service calls coming from your business, especially if you do not have local offices in target areas. Recipients don’t have to worry about your calls being spam calls.

How to Get Outbound Calling and Customize Your Local Caller ID?

In just a few steps, you can get outbound calling and customized caller IDs with Global Call Forwarding:

First, visit our Outbound Calling page to find a cloud phone service plan for your business.
Choose from the five different plans available.
Scroll down to add outbound call recording to your plan.
Add to cart, enter contact and payment information, and complete your purchase.

Once your order is submitted, a customer service representative will get in touch with you.

Benefits of Using Local Caller ID?

There are many benefits to using a local caller ID when making sales and customer service calls:

Two-Way Local ID match
Match your caller ID with the location of the recipient by using local phone numbers.

Expand locally and globally
Enter new markets and acquire new customer bases without opening physical locations.

Increase local response rates
Use local caller IDs to support reps during sales and customer support calls.

Make it easy for global customers to call your business
Customers calling your business will be charged regular local calling rates, even if your business is located internationally.

Support remote employees
Enable remote employees to use local IDs to appear professional during business calls.

Easy caller ID management
Change and adjust your local caller ID when needed through an easy-to-use online dashboard.

How to Manage Local Caller IDs and Call Masking?

Now that you have your numbers and Outbound Calling set up, you can choose what caller ID to display in your account’s control panel:

Log into your control panel and adjust your call masking settings:
Go to your Outbound Calling.
Choose the Outbound Calling line where you want to change the caller ID setting.
Click on Settings.
Under Outgoing Caller ID, choose the Country and Lines (phone number) that you want displayed.
Click Save Settings and start making local calls with local IDs!

Get local caller ID management with an outbound calling plan from Global Call Forwarding. We offer local phone numbers from more than 150 countries worldwide. View our plans online above or speak with our representatives to learn more!