how call forwarding works

Steps Illustrating How Global Call Fowarding Works

Global Call Forwarding, also known as an International Call Forwarding or Call Diverting service, allows you to activate your own local phone number or toll free phone number anywhere in the world (perfect for setting up a remote or virtual office anywhere in the world). Global Call Forwarding offers local numbers and toll free numbers from 80+ countries and hundreds of cities around the world.

Global call forwarding or international call forwarding system is designed mainly for businesses to establish virtual presence around the world by activating local or toll free numbers. These local or toll free numbers act as a local point of contact and redirect incoming calls to any phone number in the world. For example, if a business located in the UK wants to establish a local point of contact in the US, Germany, France and Singapore, Global Call Forwarding service can provide local or toll free numbers in these countries. Once the numbers are activated all calls made to these numbers locally in those countries will be redirected to the UK company’s offices or a specific call center designated to receive these calls.Global Call Forwarding service also comes with highly scalable set of innovative features that add extra value to the local or toll free phone numbers beyond their primary benefits. For example:

  • The ring tone on every single local or toll free phone number may be customized to match the local ring tone or any other ring tone that are used around the world. Calls received on a given local phone number can be forwarded to multiple phone numbers simultaneously so that at least one of the ringing numbers will pick up the incoming call before it is missed.
  • Incoming calls can be forwarded to multiple phone numbers based on the time of the day and day of the week so that multiple time zones in various parts of the world may be covered by different call centers.
  • A customized voice message may be recorded to greet customers when they call a local or toll free number or an advanced IVR/PBX may be activated in combination with other features to handle complex needs of global businesses of the 21st century.

These are some of the advanced service features included with every single local or toll free number we provide.