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F A Q | GCF Features

Global Call Forwarding offers a variety of business phone system features such as call recording, advanced IVR, time-based routing, location-based routing, unlimited extensions, SMS forwarding, call transfer, and more.

Hosted call recording is a virtual communication feature that is run by your phone service provider. You can use this feature to record 100% of all incoming and outgoing calls and store them for up to 6 years. Download and review these recordings as needed.

Advanced IVR is a cloud interactive and automated voice response service that interacts with callers, identifies the purpose of the call, and assists callers by transferring them to the right department or through pre-recorded messages.

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Service Features

A reliable suite of included and premium features to power your business communications.

Hosted Call Recording

Time of Day Routing

IVR (Auto Attendant)

Local Ringback Tones

Simultaneous Ringing

Fax to Email

Rollover Minutes

Failover Forwarding

Virtual Voicemail

Outbound Calling

Sequential Forwarding

Black / White Lists

The Most Trusted Provider of Business Phone Numbers

Service quality and customer experience are our top priorities.

150+
Countries
Phone numbers available across the globe.
24/7
Support
Reach us via phone, chat, website, and email.
25+
Years
We've been in business since 1996.
99.999%
Uptime
Multiple layers of redundancy = Higher reliability.
barry
Cris West
Director of Operations, Healthy Stuff
Global Call Forwarding is a fantastic service. Everything just works. I've never had any issues. They provide reliable communication tools that we use to develop and support our international customer base.
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José Reyes
Telecommunications Administrator, Novartis
We are very happy with the service and use of the toll free numbers. If there is ever an issue with the service, we contact the team and they resolve the issue within 15 minutes. We see ourselves using the service for a long time.
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Theron Vickery
Dir. of Client Support, Synergy Sports
My experience with Global Call Forwarding has been exceptional. They have been phenomenal in their responsiveness and ability to help with my needs. The services are affordable and have been very reliable so far.