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Features

Global Call Forwarding offers an advanced suite of features to customize local or toll free forwarding number service to fit your needs, anywhere in the world. Choose a feature below to learn more and sign up!

Call Recording

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Unlimited Extensions

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Advanced IVR

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Enterprise API

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Customized Greeting

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Time Of Day Routing

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Failover Forwarding

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Voicemail to Email

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Fax to Email

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SMS Forwarding

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Local Ringback Tone

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Simultaneous Ringing

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Sequential Forwarding

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Select Country Forwarding

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Account Management

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Call Transfer

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Black & White Lists

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Rollover Minutes

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F A Q | GCF Features

What Communication Features Does Global Call Forwarding offer?

Global Call Forwarding offers a variety of business phone system features such as call recording, advanced IVR, time-based routing, location-based routing, unlimited extensions, SMS forwarding, call transfer, and more.

What is Hosted Call Recording?

Hosted call recording is a virtual communication feature that is run by your phone service provider. You can use this feature to record 100% of all incoming and outgoing calls and store them for up to 6 years. Download and review these recordings as needed.

What is Advanced IVR?

Advanced IVR is a cloud interactive and automated voice response service that interacts with callers, identifies the purpose of the call, and assists callers by transferring them to the right department or through pre-recorded messages.

Does Global Call Forwarding Offer SMS Forwarding?

Yes, Global Call Forwarding offers SMS Forwarding which lets businesses receive instant messages from customers in an email format.

Cris West

Director of Operations, Healthy Stuff

Global Call Forwarding is a fantastic service. Everything just works. I've never had any issues. They provide reliable communication tools that we use to develop and support our international customer base.

Evelin S.

Market Research Project Manager, GemSeek

Overall, I think it's a really reliable service. We have access to all of the information we need through the control panel system. We can not only check call detail records and call recordings but also see the invoices, all in one place.

Theron Vickery

Director of Client Support, Synergy Sports

My experience with Global Call Forwarding has been exceptional. They have been phenomenal in their responsiveness and ability to help with my needs. The services are affordable and have been very reliable so far. I highly recommend this business!

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