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Home » Features

Features

Global Call Forwarding offers an advanced suite of features to customize local or toll free forwarding number service to fit your needs, anywhere in the world. Choose a feature below to learn more and sign up!

Call Recording

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Unlimited Extensions

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Advanced IVR

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Enterprise API

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Customized Greeting

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Time Of Day Routing

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Failover Forwarding

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Voicemail to Email

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Fax to Email

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SMS Forwarding

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Local Ringback Tone

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Simultaneous Ringing

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Sequential Forwarding

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Select Country Forwarding

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Account Management

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Call Transfer

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Black & White Lists

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Rollover Minutes

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F A Q | GCF Features

What Communication Features Does Global Call Forwarding offer?

Global Call Forwarding offers a variety of business phone system features such as call recording, advanced IVR, time-based routing, location-based routing, unlimited extensions, SMS forwarding, call transfer, and more.

What is Hosted Call Recording?

Hosted call recording is a virtual communication feature that is run by your phone service provider. You can use this feature to record 100% of all incoming and outgoing calls and store them for up to 6 years. Download and review these recordings as needed.

What is Advanced IVR?

Advanced IVR is a cloud interactive and automated voice response service that interacts with callers, identifies the purpose of the call, and assists callers by transferring them to the right department or through pre-recorded messages.

Does Global Call Forwarding Offer SMS Forwarding?

Yes, Global Call Forwarding offers SMS Forwarding which lets businesses receive instant messages from customers in an email format.

Lionel

OMG your response level is amazing. Thank you for the lightning fast response, quick implementation, seamless call transfers, and amazing no-hassle after-sales service. I wish all B-to-B businesses followed your benchmark. Very highly recommended.

Barry D.

I've been working with this company for the past 3 years, and they've been fantastic with every interaction. My account representative Nabill is extremely friendly, responsive, and understanding with my company's needs. They offer a great service with flexible options.

Eduardo

Best in class service and support. The product has helped me meet business needs with regard to increasing customer contact. Highly recommend Global Call Forwarding to anyone who needs the ability to reach worldwide destinations with ease.