SMS forwarding is a new service feature that forwards incoming SMS messages to a predetermined email address chosen by the subscriber. Customers can get an SMS enabled virtual number to receive incoming texts from a specific country in their email inbox.
The mobile-friendly trend is surging in 2017 and SMS forwarding is the next step to making yourself more accessible to mobile users.
Personal and Business Use
Personal: SMS forwarding enables personal users to get a virtual number that is truly mobile, for the purpose of receiving texts messages. There are many personal uses for this service feature. Also, a growing number of people prefer texting as a way of communicating. SMS forwarding enables people to receive text messages from friends and family in other countries.
Business: SMS forwarding enables business subscribers to receive incoming texts from their customers in email format. The service feature helps businesses become more accessible to their customers by offering yet another way to be reached over the phone.
Some customers prefer texting over making a phone call or interacting with businesses face-to-face. You can provide an easy-to-reach mobile number to your customers with SMS forwarding. It is great for reservations and booking, customer inquiries and general feedback.
Global Call Forwarding provides SMS forwarding for business use and we offer the ability to manage the service online and view detailed account records.
How it Works
SMS forwarding works by sending incoming text messages to the email addresses chosen by the subscribers. For example, SMS forwarding subscribers can get an SMS enabled virtual number to receive incoming texts from selected countries.
SMS messages get forwarded automatically to an email address chosen by the subscriber. Incoming SMS content is forwarded in email format, with the sender’s caller ID and text message.
Subscribers can access all their incoming SMS details through their online control panel. Gain access to SMS forwarding details like time, day and content by logging in. SMS forwarding details can be used for record-keeping, or to gain information about your customers.
We are constantly enhancing SMS forwarding and will be adding more options to this service feature soon. Subscribers will soon be able to forward incoming SMS messages to mobile phone numbers.
Customers can use their mobile service provider’s email to SMS gateway to forward SMS messages to mobile phones. The SMS gateways vary depending on your service provider, but you can get more information about the gateways at emailtextmessages.com.
SMS Forwarding Packages
Global Call Forwarding offers different SMS forwarding packages depending on the number of incoming SMS messages. Each package has a different number of included minutes, and our plans range from our basic package to enterprise levels. Once subscribers exceed number of texts that are included in their packages, they are billed a nominal rate per incoming text message.
We offer SMS forwarding numbers with a free trial, for customers to test the service risk-free. Subscribers can also get an SMS enabled virtual number as an add-on to their existing service. SMS forwarding allows us to provide a more complete virtual phone service.