Simultaneous Ringing

simultaneous ringing
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What is Simultaneous Ring?

Simultaneous ringing enables multiple phones to ring at the same time when a call comes in. Once the call gets answered, the ringing will stop on the other lines. Simultaneous ring is an irreplaceable tool for business as it enables you to take calls from any of your designated lines, and it can help your staff avoid missing any inbound calls.

Simultaneous ringing setup

How Does Simultaneous Ringing Work?

This VoIP feature is typically set up to ring multiple phones with one number. Typically, the user’s office phone and cell phone will ring at the same time. However, the needs may differ from one company/individual to the next. And based on your requirements, you can route incoming calls to certain employees, a receptionist, or another manager for screening, if needed. Additionally, you can set calls to ring at computers and tablets, enabling further options if necessary.

Advantages of Simultaneous Ring:

  • Forward calls to every line you designate
  • Handle calls automatic at all times, allowing you to retain greater mobility and flexibility without missing important calls
  • Enable your entire team to handle calls as they come in and accommodate varying schedules and time-frames

Essential for Businesses

For businesses of every level, from startups to small businesses to growing larger companies and enterprise corporations, communication is everything and an absolutely vital aspect of ensuring your business is easy to connect with. Missing important business calls can negatively affect a business’s profitability. Whether it’s sales calls, B2B connections, or customer inquiries, having a constant and reliable line of communication is essential.

For many companies, having an option that assists with ensuring someone is always able to take a call is a necessity and with the many digital services that are now available through virtual calling, business communications have never been more easily managed. One such service that accomplishes this is simultaneous ringing.

Simultaneous ringing is valuable for businesses and has several different uses as a feature. It is very effective in call centers and can maximize the utility of your toll free number. Simultaneous ringing allows you to make two or more phones ring at the same time. This is an included advanced feature with your toll free number from Global Call Forwarding. All enabled phones will ring at the same time, but the call will only connect to the first person that picks up the phone.

How to Ring Multiple Phones with One Number

The most common use for simultaneous ringing is to have the user’s mobile phone and desk extension ring simultaneously. This allows users to take calls while they are away from the office and ensures that your business will never miss out on another potential sales call. Whenever a caller dials your toll free number, all selected numbers (multiple cell phones, landline, etc.) will ring simultaneously and you can immediately answer the call from any phone. A representative will always be able to hear the phone ring.

Another common use is to have your VoIP number ring at the same time as your cell and office phone. This will make your business more versatile and enables you to answers calls from any location. Simultaneous ring has configurations that add value to a variety of scenarios. Configured this feature to work along with the rest of our advanced features and allows you to customize your toll free number to meet the specific needs of your business. You can even use simultaneous ring with sequential ringing to make the most out of your business phone system.

Simultaneous ringing is an extremely useful addition to your numbers. It ensures that someone answers your incoming calls and that calls reach your staff at every available line. Configure calls to route to your office lines, employee lines, your home line, and mobile phones to ensure they don’t go unanswered. Because each call will ring on all of the designated numbers as they come in.

Ensure No Call Goes Unanswered

Simultaneous ring enables calls to ring on multiple phones with one number. This means that all your customer service and support teams can receive incoming calls at the same time. And whichever team or agent is available can quickly jump on the call. Customers won't have to wait in long lines or move from department to department to get assistance. Our simultaneous ringing service is customizable to meet your business' needs. Route calls to the right people at the right time. You can also create hunt groups or call groups with agents and employees. Add and remove users as needed.

ivr benefits
setup ringing

How to Set Up Simultaneous Ringing
with Your Toll Free Number

Simultaneous ringing can be set up in the Control Panel through Global Call Forwarding. Below is a detailed set of instructions to configure simultaneous ringing with your call forwarding number:

  1. Login to your Control Panel on Global Call Forwarding’s website
  2. Under Account Overview select Call Forwarding
  3. Click ‘Call Forwarding Configuration’ for the toll free number you would like to configure
  4. Click ‘Call Forwarding,’ then click ‘Advanced’ where you will be able to configure Advanced Forwarding rules
  5. Enter the phone numbers that you want to simultaneously ‘Forward All Calls to’ when your toll free number is dialed
  6. Apply your preferred settings

Service Features

An advanced suite of included and premium features to reliably power your business communications.

Hosted Call Recording

Time of Day Routing

IVR (Auto Attendant)

Local Ringback Tones

Simultaneous Ringing

Fax to Email

Rollover Minutes

Failover Forwarding

Virtual Voicemail

Outbound Calling

Sequential Forwarding

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