Phone Solutions for IT and Operations Teams

Use cloud telephony to handle all inbound and outbound calls from one platform. Power your operations with phone numbers from 160+ countries and international call forwarding.

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Global IT and Operations Leaders Choose Global Call Forwarding

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Manage calls through one central platform

  • Handle all inbound and outbound calls via an online platform. Organize call flows with routing strategies.
  • Use Outbound Calling and local numbers to increase response rates and connect with new global prospects.

“We are very happy with the service and use of the toll free numbers. No complaints. If there is ever an issue with the service, we contact the team immediately and they resolve the issue within 15 minutes. We see ourselves using the service for a long time.”
— José Reyes, Network Administrator , Novartis
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Experience high-quality, reliable voice

  • Communicate with customers and prospects without interruptions with crystal-clear call quality.
  • Our global network built with years-long connections offers you a reliable service with 99.999% uptime.

Integrate with essential systems

  • Use our service with your existing communication infrastructure. Simply forward calls to SIP or desired phone numbers.
  • Plug our phone service into your PBX system with SIP trunks, or make and receive calls through your favorite CRM.

Calling Features for IT & Operations Teams

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Advanced IVR and Routing:
Route calls with custom rules based on time, location, etc., and provide 24/7 support to customers, globally.
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Call Detail Records and Analytics:
Track call activity with real-time data. Get to know your clientele better by reviewing call logs, recordings, and voicemails.
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PBX Integrations:
Get enterprise-ready voice solutions by integrating Global Call Forwarding into your existing PBX or call center solution.

Track call activity with real-time data

Keep a close eye on call activity with call detail records (CDRs). Analyze your call volume and adjust teams and routing strategies to align with the needs of your organization and customers. Assess call logs to determine call center performance.

Benefit from 24/7 support

With a dedicated account manager and 24/7 tech support, rest assured your phone system is in the right hands. Get help quickly with our knowledge base, how-to guides, live chat, and phone support.

Scale your business at your own pace

Easily manage numbers from an online platform. Add and remove users, and buy local and international numbers for new target regions. Use advanced routing strategies to make your business available to customers at all times. And grow your business with no commitments or contracts!

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Featured Content

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Research

Clinical research company reduces telecom costs by 87% after switching to Global Call Forwarding.

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Blog

Which technologies are right for you? Here are the top call center technologies and how they help optimize your business.

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How-To

Learn how to centralize your business communication to unify communication tools and improve operational efficiency.

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Product Overview

Use our reliable, global voice service to handle incoming and outgoing sales, help desk, and tech support calls.

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Get a free consultation with a business phone system specialist.

Reach out and a Global Call Forwarding expert will get back with you shortly.

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The Most Trusted Provider of Business Phone Numbers

Experience unmatched expertise and support from leaders in the industry.

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Phone numbers available across the globe.

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We've been in business since 1996.

Multiple layers of redundancy = Higher reliability.