Pipedrive Integration with Global Call Forwarding

Bring your Pipedrive help desk and Global Call Forwarding phone service together with this telephony integration.

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Boost Voice Communication with Pipedrive

As a Global Call Forwarding customer, you have access to our cloud communication solutions. We’ve built our service to work efficiently with other business applications such as PBX, CRM, and help desk services.

Set up this “out-of-the-box” integration in just a few clicks. No coding or developers needed!

With our Pipedrive integration, you can centralize business communication and access essential telephony functionality — all in one place!

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Benefits of using the Global Call Forwarding and Pipedrive integration:
  • Easy deployment — start calling in minutes
  • Centralized call management — handle communication in one place
  • Call logs and history — gain insights into your team's performance
  • International calling — improve connection rates with a local caller ID
  • Advanced features — access a wide variety of cloud calling features

What Can You Do with the Pipedrive Integration?

Connect your Pipedrive and Global Call Forwarding services together to streamline business communication and improve caller experience.

Top Features We Love

click call

Place calls directly from the CRM

data sync
Data Synchronization

Automatically link information between both platforms

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Integrated Contacts

Sync, search, and filter through business contacts

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Voicemail Transcription

Transcribe incoming and outgoing voice calls and read them as texts.


Forward voicemails to multiple desired email addresses and access them on the go.

call recording
Call Recording

Review conversations and customer interactions with an inbound and outbound call recording software.

Make & Receive Calls within Pipedrive

Easily place and answer calls from within your CRM instead of switching platforms. All numbers within the CRM have clickable links. So, with click-to-dial, teams can call customers with just one click, improving efficiency.

Centralize Communications & Save Time

Agents can save time by quickly accessing our softphone in the Pipedrive dashboard. Create new contacts, track leads and opportunities, and resolve tickets while on call. Always be on the same page as your customers.

Log Calls Automatically

With two-way synchronization, make important notes and track opportunities by logging your calls with the associated account in Pipedrive. Edit your notes and contact records to update all customer interactions in real time.

Review Call History and Recordings

Need to review past conversations? Or evaluate call traffic? Access call history, customer notes, recordings, and more to get a full view of caller interactions. Managers can easily see call activity between leads and sales or support reps.

Access International Numbers & International Calling

Establish a local presence and connect with customers in over 200 countries with international phone numbers from more than 150 countries. View the available countries on our Country Coverage page.


How to Use the Pipedrive Integration?

To use the Pipedrive CRM extension, you need to be an existing customer of Global Call Forwarding and must activate the option for Pipedrive CRM integration in your control panel.

All you need to get started is:

  • Global Call Forwarding Outbound Calling plan — Basic or higher
  • Pipedrive subscription
  • GCF Softphone app — download for free from the Microsoft Store (optional)
  • GCF Click-to-Dial Chrome extension — from the Chrome web store (optional)
  • Pipedrive extension activated via the GCF control panel.

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Get a free consultation with a business phone system specialist.

Reach out and a Global Call Forwarding expert will get back with you shortly.

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