Phone Solutions for Customer Service and Support Teams

Use cloud telephony to handle all inbound calls from one platform. Power your global customer service and tech support teams with phone numbers from 160+ countries and advanced routing features.

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Leading Customer Service & Support Teams Choose Global Call Forwarding

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Provide global 24/7 customer support

  • Make your business accessible across different time zones and locations with advanced routing strategies.
  • Never miss a call from customers by using routing rules like simultaneous ring, time-based, and caller ID routing.

“My experience with Global Call Forwarding has been exceptional. They have been phenomenal in their responsiveness and ability to help with my needs. The services are affordable and have been very reliable so far”
— Theron Vickery, Dir. of Client Support, Synergy Sports
5 star
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Manage calls through one central platform

  • Handle all inbound and outbound calls via an online platform. Organize call flows with routing strategies.
  • Ensure interested prospects can contact your organization at all times.

Experience high-quality, reliable voice

  • Communicate with customers and prospects without interruptions with crystal-clear call quality.
  • Our global network built with years-long connections offers you a reliable service with 99.999% uptime.

Calling Features for Customer Service and Support Teams

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Get enterprise-ready voice solutions by integrating Global Call Forwarding into your existing PBX, CRM, or call center solution.
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Advanced IVR and Routing:
Route calls with custom rules based on time, location, etc., and provide 24/7 support to customers, globally.
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Call Detail Records and Analytics:
Track call activity with real-time data. Get to know your clientele better by reviewing call logs, recordings, and voicemails.

Save on communication costs

Avoid expensive on-premise solutions or physical hardware by choosing the cloud. Save on office space and supplies by enabling local, remote, and global teams to work from anywhere. And cut down on added charges for extra features you don’t need.

Scale your business at your own pace

Easily manage numbers from an online platform. Add and remove users, and buy local and international numbers for new target regions. And grow your business with no commitments or contracts!

Benefit from responsive account management

With a dedicated account manager and 24/7 tech support, rest assured your phone system is in the right hands. Get help quickly with our knowledge base, how-to guides, live chat, and phone support.


Featured Content

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Customer Story

Pharmaceutical company Novartis provides phone support throughout Latin America using GCF global voice solutions.

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Create custom and efficient call flows to help callers move down the call flow process and arrive at the right destination.

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As you expand globally, add multiple languages to your IVR to cater to customer preferences from different regions.

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Here are 8 proven tactics to appeal to an international customer base and offer excellent global customer support.

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The Most Trusted Provider of Business Phone Numbers

Experience unmatched expertise and support from leaders in the industry.

Phone numbers available across the globe.

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We've been in business since 1996.

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