Education & Learning Call Center Solutions

Use a reliable, global voice solution to handle all incoming and outgoing support calls. Simply upgrade your existing phone system with cloud telephony technology.

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Leading Customer Service & Support Teams Choose Global Call Forwarding

Manage calls through one central platform

Set up and communicate with students and educators through an intuitive platform. Make and receive all calls through an online portal.
Maintain business continuity with various routing and failover strategies, supporting students and teachers in their learning journey.

"They offer a user-friendly interface, clear call quality, and responsive customer support which I value the most. Their competitive pricing and flexible options make them a practical choice for reliable communication solutions."

— Peter Neumann, Project Management SAIDE - Slovak Association for Innovation Development in Education

Save on communication costs

Avoid expensive and messy on-premise solutions or physical hardware by choosing the cloud.
Save on office space and supplies by enabling local, remote, and global teams to work from anywhere.

Experience high-quality, reliable voice

Communicate with customers and prospects without interruptions with crystal-clear call quality.
Our global network built with years-long connections offers you a reliable service with 99.999% uptime.

Top Education & Learning Calling Features

Advanced IVR:
Set up call flows in minutes with our easy-to-use Call Flow Builder and help callers arrive at the right department or agent.

Call Routing:
Route calls with custom rules based on time, location, etc., and provide 24/7 support to customers, globally.

Outbound Caller ID:
Increase response rates by “masking” your outgoing caller ID and displaying another phone number you have with us.

Track call activity with real-time data

Keep a close eye on call activity with call detail records (CDRs). Analyze your call volume and adjust teams and routing strategies to align with the needs of your organization and customers. Assess call logs to determine call center performance.

Benefit from 24/7 support

With a dedicated account manager and 24/7 tech support, rest assured your phone system is in the right hands. Get help quickly with our knowledge base, how-to guides, live chat, and phone support.