What are Black and White Lists?
Black and White lists allow you to accept calls based on predetermined information. If your business wants to maintain the most automated, convenient, and efficient communication with your specific target market, Black and White Lists from Global Call Forwarding can save time and effort by automatically prioritizing the calls that matter.
How do Black and White Lists Work?
Filtering incoming calls is made easy using our Black and White Lists feature. This is a free feature that gives you the ability to accept (white list) or reject (black list) phone numbers based on their area code. You also have the option to customize the feature even further, for example, if you need to block specific phone numbers from being able to call you.
Black and White Lists for Your Business
Black and white lists can streamline your business’ efficiency, increase productivity, and reduce costs. Here’s what Black and White Lists can do for you:
- Automatic sorting of calls to ensure your phone staff is taking calls that have the potential to benefit your business.
- Black list, or reject all calls coming from specific area codes and countries that you do not extend your services to. This prevents you from wasting time and money on calls that will not lead to productive business.
- Black lists allow you to reject specific phone numbers that call with unwanted soliciting or spam and consume your monthly minutes.
- White lists maximize the efficiency of both your monthly minutes and your call staff by only accepting calls from potential customers from specified area codes, locations, countries, etc.
Sort Your Calls Automatically
Every business should maximize their time and efforts. And, with the many advanced telecommunication tools that exist, it has never been easier to manage this.
Some businesses and individuals take advantage of this service to ensure calls from telemarketers are automatically filtered and prevented from getting through. In other situations, only calls from family members and friends are white listed, while all others can be set to black listed.
For example, in a business context, consider a business that would like to take incoming calls from the continental US. In setting up the service, they will allow you to white list all area codes within that zone, but black list all Hawaii and Alaska area codes. This ensures they are only receiving calls from potential customers in the continental US and none from areas that they cannot cater to. This preference gets automatically preset to ensure it all runs smoothly, while saving time and maximizing productivity.