Voice API

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Do you need to build or improve your business application, but don’t have the necessary tools to integrate all of your services into a single program?

Businesses like yours are constantly looking to modernize communication systems. One way to add functionality to your infrastructure and improve overall performance is with communication APIs.

For companies that want to expand beyond everyday phone applications, the Global Call Forwarding voice API is the perfect solution for your needs!

What is a Voice API?

CPaaS providers offer application programming interfaces (APIs) that your team can easily integrate into your current system. An API is code that gives two separate software programs the ability to communicate and interact with one another. And you can choose from a range of APIs for voice, phone numbers, fax, team messaging, and video.

A voice API lets you add voice calling and phone number capabilities to your existing systems or business applications. With a voice or phone number API, you can manage calls and phone numbers, access call records, track incoming calls, and more.

How Does the Global Call Forwarding Voice API Work?

The Global Call Forwarding Voice API is a program that allows you to utilize each of our features directly through your own application. The voice calling API is set up as a simple interface connected to the Global Call Forwarding network.

Our corporate customers can utilize the voice and phone number API whether they are currently building or already have business applications in place. Our API brings a wide range of customization possibilities to meet your specific business communication needs. This flexibility means that you can personalize and scale your business as necessary. And you can transform your legacy system by adding to it instead of purchasing a whole new service or product.

Key Features of our Phone Number API

The Global Call Forwarding Voice API has all the features you need to upgrade your communication system. We can integrate it with any operating environment to provide you with a simple interface to our network and voice capabilities. From voice capabilities to phone number management, our API lets you:

  • Get the list of countries and cities where local or toll-free numbers are available
  • Purchase new local or toll-free numbers
  • Enable advanced voice handling with call forwarding, routing, transferring, voicemail, and more.
  • Access the list of all call forwarding services ordered
  • See the status, description, and settings given to each account
  • Create or remove notifications of a specific event
  • Update and modify various parameters
  • Check available call forwarding line(s) balance(s)
  • Record and store incoming and outgoing calls for later access.
  • Recharge or move funds on a service line
  • Initiate a callback and check its status
  • Upload required documents and files
  • Customize outgoing caller ID
  • View the list of call detail records (CDRs) for a given service line over a given range of time
  • Download call reports and call recordings

Don’t see the features you need for your app? Our IT department is more than willing to work with our valued customers to develop and implement additional features to accommodate your business’ needs.

How Can Using a CPaaS API Benefit Your Business?

Phone number APIs offer endless benefits since you have many options to choose from. You can use the API to improve incoming call handling and routing or simply buy new country-specific phone numbers. All this can help you better communicate with your customers and offer greater productivity.

CPaaS APIs enable telecommunications to become more agile and efficient while offering customers greater usage benefits. And they bring new functionality to your phone system and cost savings to your business.

How to Get the Global Call Forwarding Voice API with Your Phone Number?

The Global Call Forwarding API is included with the purchase of virtual numbers, so there is no additional cost to integrate it. However, in order to set it up, you will need to contact your account manager with GCF, who will guide you through the process. We love working closely with our customers. If you want to learn more about our API or want to benefit from it, speak with our experts at 1 (888) 908 6171 or chat with us online!

Sign up by going to our Pricing page and enjoy our exceptional global call quality with reduced latency, improved connectivity, and clear voice calls!

CPaaS API for Voice and
Phone Management

Communications platform as a service (CPaaS) that allows developers to integrate real-time communications features directly into software applications. This lets companies access voice, messaging, video, and phone number capabilities through an API. Rather than building your own backend infrastructure from scratch, CPaaS lets you customize your business communications with just a few lines of code. This makes it easy to add a voice or phone number API to your existing phone system.



Specific Use Cases of Phone API

APIs offer endless benefits for businesses and combined with the services from Global Call Forwarding, you have a wide selection of options to choose from to better serve your customers and to offer greater efficiency in your overall communication efforts. APIs divide software into reusable aspects, which connects them to handle demands more smoothly.

Advanced Voice Handling: Using call management software to handle all business calls and route them efficiently.

Phone Number Management: View and purchase local and international phone numbers from countries around the world.

Interactive Voice Response (IVR) Phone Menu: Use a customized and automated voice menu to help callers easily navigate your phone system.

Call Masking: Mask or customize the caller ID displayed when making outbound calls.

Call Tracking Software: Track incoming calls and measure phone call analytics to understand your marketing ROI.

Related: 8 CPaaS Use Cases

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