What Are Rollover Minutes?
Global Call Forwarding understands that your monthly usage may vary from month to month and to accommodate your needs, we offer Rollover Minutes as an optional feature. This allows for greater flexibility and the ability to preserve the minutes you haven’t used.
How Does the Feature Work?
You have the option to upgrade your Call Forwarding plan and carry over your unused minutes from one month to the next with this feature for your service. Though it is not included automatically with all of our plans, subscribing to this feature is simple and affordable. It offers some added flexibility to your account while allowing you to retain minutes you have already paid for.
Global Call Forwarding is the only call forwarding service provider that offers affordable minute plans with rollover minutes (available add-on option) to carry over your unused minutes from month to month.
- Avoid exceeding your plan’s monthly minutes
- Perfect for customers who have high call traffic variations
- Integrates with any operating system
- Works great for customers with a fluctuating call volume
How Do I Get Rollover Minutes with My Call Forwarding Service Line?
Rollover minutes can be added to call forwarding service plans with Global Call Forwarding for local and toll-free numbers.
For New Customers: To add rollover minutes to your order just check the Rollover Minutes option that corresponds to the plan you select on the View Rates page and click the Add to Cart button to complete your call forwarding order.
Existing Customers: If you are already a call forwarding customer, log in to your online control panel. Then click on the monthly plan icon next to the call forwarding service line on which you want to add.
The Service Plan pop-up window will open. Under the plan of your choice, select the Rollover option and click Update Plan to activate the Rollover feature.
Note: any changes to your existing plan will take effect on the 1st day of the following month.
When do I Start Accumulating Minutes?
Rollover minutes begin to accumulate at the end of your second billing period. Furthermore, the minutes that you accumulate will expire after 6 billing periods. For example, unused minutes in January are available for use until August 1st, at which point they will expire if unused.