What’s the difference between 1300 Australia phone numbers and 1800 Australia toll free numbers? When considering an Australian business number, it is important that you select the right one for your business. Here we will look at 1300 vs 1800 Australia numbers so that you can make an informed decision.
Australian Business Phone Numbers
Both 1800 and 1300 are Australia business numbers that businesses can use to connect with Australian customers and business contacts. These virtual numbers come with the same features and functions to support a business’ communication requirements. They are portable, making them usable nationwide. That is, they are not restricted to any specific geographical area within the country.
The main difference that separates these two Australian number types is in the call costs, for the caller and the receiver. In other words, the charges of the call for the caller (the customer) and the receiver (the business).
1300 Australia Phone Numbers
1300 Australia numbers are also called Local Rate or local numbers. Callers calling a 1300 number incur the cost of a local call. Furthermore, if called from a mobile or smartphone, then the calling charges may be even more, depending on the mobile and carrier companies.
The receiver, the business, or the 1300 number account holder, also incurs charges for these calls. That charge is based on where the call originates from. However, because the caller pays for these calls as well, the charges are lower for the receiver.
1800 Australia Toll Free Numbers
Calling 1800 Australia toll free numbers, on the other hand, is free for callers, irrespective of whether they are calling from a landline or mobile phone. These numbers also go by the name Free Call or Toll Free numbers.
Similar to the 1300 numbers, the receiver of the 1800 Australia toll free numbers incurs charges for these calls. This charge, similarly, depends on where the call is being made from. However, since the caller pays nothing for these calls, all of the charges fall on the receiver.
Which is More in Demand?
There has been significant competition between the two types of Australian phone numbers due to availability and cost. However, Australia toll free numbers were not as preferred because they were more expensive. Fortunately, with the rise of cloud communication and virtual phone service providers like Global Call Forwarding, 1800 numbers have become more affordable. This means that businesses can provide their Australian clients a free way to connect with them without having to pay exorbitant fees.
Furthermore, if you get Australia toll free numbers from a virtual service provider that routes calls using an international toll free service, then you will be saving more money. This is because using this service means routing calls over the internet instead of traditional phone lines. This means that you can forward incoming calls to any number of your choice, anywhere in the world, as long as it is connected to a reliable internet connection. And so, businesses outside of Australia can also connect with and sell to Australian customers and clients through their toll free number.
Australia Toll Free Numbers with Global Call Forwarding
Global Call Forwarding offers Australia toll free numbers to businesses in and outside of Australia. Our virtual number plans come with various virtual communication features and tools to enhance the way your business interacts with its customers:
- Call recording
- Call forwarding and routing options
- Outbound calling (customizable caller ID)
- Unlimited extensions
- Interactive voice response (IVR system)
- Local and toll free numbers, and more.
To learn more about Australia business numbers or to sign up for Australia toll free numbers, contact us at 1 (888) 908 6171.