Our Authors
About: Meryl D'Sa
Bio: Meryl D'Sa-Wilson writes about travel, fashion, social issues, books, communications, and various cultures. She dabbles in fiction, nonfiction, reviews, interviews, blogs, and other types of content. She reads, she teaches, she pets dogs, she adores cats, she loves ginger wine and all kinds of peppers.
Posts by Meryl D'Sa:
5 Essential Tools to Boost Business Communications
Looking to improve your business phone system and improve customer relations? Here we will look at 5 essential tools that can improve business communications: IVR system, call recording software, outbound …Read More »
How Will Brexit Affect My Business? A Quick Guide
New changes are happening all over the world — from adopting new business processes to nurturing social movements to adjusting to the global pandemic. And the much-talked-about Brexit deal is …Read More »
International Phone Etiquette for Business in 2021
Dealing with global customers is not always easy. Add to this, cultural differences, language barriers, and cultural nuances, and you have yourself a messy situation. However, you can prepare better …Read More »
Softphone vs. Desk Phone: 6 Reasons to Use a Softphone
A softphone has all the functions and features of a desk phone, except it works on any device of your choice and in any location. Softphones provide flexibility and mobility …Read More »
How Much Does a Call Recording Service Cost?
Investing in a call recording service can be overwhelming if you don’t know where to start or what to look for. Here we discuss what such a service entails and …Read More »
Australia Toll Free Numbers: Comparing the 3 Top Providers
Need Australia toll free numbers for your business? Here we compare three of the top Australia business phone service providers so that you can make an informed decision. Top Providers: …Read More »
Understanding 0800 and 0808 Freephone Numbers in the UK
Whether you run a business in the UK or are looking to expand there, you will come in contact with 0800 and 0808 UK freephone numbers. In this article, we …Read More »
12 Best Call Recording Services [2021]
Choosing a call recording service for your business can be tricky. There are many options available with varying prices and additional features. Here we make a note of the 12 …Read More »
8 Tips to Design a Customer-Friendly IVR System
Want to improve caller experience and customer satisfaction? Start by fixing your IVR system and making it more user-friendly. Here are 8 helpful tips to help you redesign your automated …Read More »