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About: Meryl D'Sa-Wilson
Bio: Meryl D’Sa-Wilson is a writer and content strategist with over 10 years experience. She writes about business trends, travel, marketing, behavioral health, recruitment, remote working, technology, and communications. She is currently the Digital Marketing Manager at Global Call Forwarding, a global provider of local and toll-free numbers. You can reach her on LinkedIn.
Posts by Meryl D'Sa-Wilson:
Skype is Shutting Down: Here’s How to Port Your Skype Number
In a major shift in business communication, Microsoft has announced that Skype will be shutting down in May 2025. For businesses relying on Skype phone numbers to manage customer interactions …Read More »
Understanding Why Your International Calls are Being Blocked
The rise of VoIP technology has improved global communication, offering businesses and consumers a flexible and cost-effective way to stay connected. However, as VoIP gained traction, it also opened the …Read More »
Navigating International Calling Challenges in the UAE
The United Arab Emirates (UAE) is renowned as a global and regional business hub, attracting companies with its favorable time zone, strategic location, and competitive corporate tax advantages. Many businesses …Read More »
Improve Team Productivity with Call Summaries
Tired of searching through hours of call records to determine call outcomes? Looking for a way to quickly capture key insights from every customer interaction? Call Summary, an AI call …Read More »
What is Call Analytics?
Wouldn’t it be valuable to know where your best leads come from, what marketing channels drive the most calls, and how your customers feel about their interactions with your business? …Read More »
What are Phone Number Tags? 6 Ways to Use
Managing a myriad of inbound and outbound phone lines efficiently can often become chaotic and disorganized. This is especially true for businesses that may have different phone numbers for different …Read More »
Importance of Having a Backup Toll-Free Number Provider
For most businesses, their sales and support operations typically depend on reliable phone service and communication. And toll-free numbers provide a cost-effective way for local and international customers to connect …Read More »
How to Port Phone Numbers from Grasshopper: Quick Guide
As businesses scale and their needs evolve, they often need more advanced features, global coverage, or better cost efficiency. Some reasons why users switch from Grasshopper include lack of global …Read More »
Calling the Middle East (Everything You Need to Know)
If you do business with the Middle East often, you’ll have noticed that certain communication services (like VoIP) and apps (like WhatsApp, Skype, etc) are restricted across GCC regions. This …Read More »