The new hub will focus on IT development, technical support, and customer success in response to growing demand from Brazil and South America.
DELRAY BEACH, FL, June 2025 – Global Call Forwarding, a leading provider of international business phone number solutions, announced the opening of a new office in Brazil. This expansion marks a strategic move to support the company’s growing customer base in Brazil and across South America, while also expanding its development and support capabilities.
The new Brazil office in São Paulo will serve as a regional hub for the company’s IT operations, with an immediate focus on expanding developer and telco specialist teams. In addition, Global Call Forwarding plans to grow its technical support and customer success functions to locally serve businesses in the region.
With a customer base of over 700 customers in Brazil and more than 2000 customers across South America, this move reflects Global Call Forwarding’s long-term commitment to building localized support infrastructure and ensuring high-quality service availability worldwide. “Brazil represents one of the fastest-growing markets for cloud communications, and we’re seeing increasing demand for scalable, reliable global voice solutions from both local and multinational companies operating in the region,” said Luke Genoyer, Business Development Manager at Global Call Forwarding. “This new office will allow us to accelerate feature development, provide faster technical support, and improve regional onboarding.”
The Brazil team will work closely with new and existing engineering and product development teams to support new feature rollouts and optimize network performance for regional users. “We’re excited to expand our footprint and welcome new talent into the company,” added Tiago Godoi, “This investment is not just about growth—it’s about getting closer to our customers and continuing to deliver the high-touch, responsive support Global Call Forwarding is known for.”
Brazil office address: Rua Capitão Antonio Rosa, 409, Cj 201, Jardim Paulistano, São Paulo 01443-010, Brazil
About Global Call Forwarding
Global Call Forwarding is the leading telecom provider of virtual phone numbers for business, serving thousands of contact centers around the world. GCF was launched in 2007 as an exclusive brand of United World Telecom (UWT). UWT was founded in 1996 in Delray Beach, Florida, as a global telecommunications provider.
The company has a physical presence in the United States, Asia-Pacific, and Latin America and serves SMB and enterprise clients worldwide.
For more information or to inquire about opportunities in Brazil, visit www.globalcallforwarding.com.
Contact: Luke Genoyer
Phone: +1 (561) 908-6171
Email: [email protected]
