Our Authors
About: Luke Genoyer
Bio: Luke Genoyer is an international businessman from Delray Beach, Florida. He is a Penn State graduate and Ironhack alumni. Luke helps multinational organizations discover and use innovative telecom solutions to communicate with their global clientele. He has over 10 years of professional experience and has worked extensively across the United States, Asia, and Europe.
Posts by Luke Genoyer:
18 Tips to Increase Call Center Sales
Do you manage a call center that specializes in selling products? This blog was written for you! No matter what you’re selling and whether it’s inbound or outbound, this post …Read More »
Expand Your Global Voice Coverage with Hard-to-get Phone Numbers
Part of growing your business means expanding to regions beyond your country. This can come with its own challenges — restricted access, strict investment laws, unreliable phone service, and more. …Read More »
What is CPaaS? Communications-Platform-as-a-Service Explained
The Communications Platform as a Service (CPaaS) market has seen explosive growth since 2020. Dozens of new industry use cases emerged as a global pandemic forced businesses to shift away …Read More »
9 Themes and Takeaways from Enterprise Connect 2022
Enterprise Connect (EC) 2022 just took place from March 21-24, 2022. This year’s expo was fantastic with a wonderfully decorated floor plan, an absolutely stacked speaker panel, and cutting-edge technologies …Read More »
How to Add Global Coverage to Your Business Phone System
The global economy is much broader and more lucrative. So, expanding to new markets is in your business’s best interest. Advanced technology makes it easier than ever to expand your …Read More »
Understanding the UAE Local Numbering Plan
UAE phone numbers are among the most highly sought-after phone numbers in our industry. We receive tens of inquiries for Dubai local numbers each week, but the (+971) prefix is …Read More »
What is Inside Sales and How is it Changing in 2022?
Inside sales have become the most popular sales model for B2B SaaS and many other high-ticket industries. But what are inside sales, how do they compare to outside sales, and …Read More »
A Comprehensive Guide to PSTN Replacement
Many network infrastructure professionals wonder if the PSTN is still relevant in 2022. Some modern organizations have already replaced the PSTN altogether with alternative IP-based solutions. This is known as …Read More »
6 Call Metrics to Track in Your Global Marketing Campaigns
A majority of top marketing teams will use attribution modeling and tracking to measure the effectiveness of their various marketing campaigns in 2021, according to Pyxl. Attribution can help you …Read More »