Posts by Luke Genoyer:
Global Call Forwarding Launches New Call Transcription Feature
Global Call Forwarding launches a new Call Transcription feature that enables customers to view, analyze, and share call transcripts. DELRAY BEACH, FL, July 2024 Global Call Forwarding, a leading provider …Read More »
How to Improve Call Connect and Pickup Rates for International Calls
Are you making business phone calls to people in other countries, but nobody answers? Well, over 80% of people are “extremely unlikely” to answer a call from an “unknown number.” …Read More »
Global Call Forwarding Releases an Updated Softphone with New Features and Integrations
Global Call Forwarding has released an updated GCF Softphone for Windows users. DELRAY BEACH, FL, Jan 2024 The new softphone is designed to improve business communication, facilitate efficient calling experiences, …Read More »
Phone Number Testing: Benefits and How to Do It
Many of the insights for this article came from a breakout session at Cyara Xchange 2024. Global Call Forwarding also uses the Cyara Voice Assure product. Despite the emergence of …Read More »
How Forex Companies Use Virtual Numbers (5 Use Cases)
The forex market is inherently international as it involves the exchange of global currencies. While the forex market has no central location, most traders are in major financial centers and …Read More »
Understanding Telephone Numbering Plans Globally
Telephone numbers typically get assigned according to national telephone numbering plans, such as the North American Numbering Plan (NANP) for the United States and Canada. These plans can be “open” …Read More »
5 Toll-Free FlexDial Use Cases
Well-run businesses understand the importance of communication and accessibility. Whether communicating with customers, leads, or internally with employees, phone calls remain among the most effective ways to exchange information. While …Read More »
The Pros and Cons of Toll-Free FlexDial
A quick overview of the pros and cons of Toll-Free FlexDial, a global cloud communications solution. Understanding The Advantages And Disadvantages of FlexDial Toll-Free FlexDial has emerged as a pioneering …Read More »
What is Inside Sales and How is it Changing in 2024?
Inside sales have become the most popular sales model for B2B SaaS and many other high-ticket industries. But what are inside sales, how do they compare to outside sales, and …Read More »