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About: Luke Genoyer
Bio: Luke Genoyer helps businesses discover international telecommunications solutions. He has over 10 years of telecom experience and has worked extensively in the United States and Asia. Luke is an Ironhack / Pine Crest alumni and a Penn State Football Fanatic!
Posts by Luke Genoyer:
Top UK Virtual Number Providers in 2021
Need UK virtual numbers to support your business plans to expand to the UK? We’ve got you covered. Here are the top providers for UK virtual numbers along with information …Read More »
14 Reasons to Choose Global Call Forwarding
Global Call Forwarding is a leading provider of telecommunications solutions for global businesses of all sizes. Why should you choose us for your communication needs? Read on to learn more. …Read More »
8 Key Points That Any Bring Your Own Device Policy Must Have
The rise and comfort of remote working have led to employers considering the different ways to allow remote working without losing employee productivity. In this post, we will look at …Read More »
BYOD: What is Bring Your Own Device?
Interested in creating a more productive and employee-friendly office environment? You may want to consider adopting a Bring Your Own Device (BYOD) policy. Here we will explain what a BYOD …Read More »
11 Global Expansion Best Practices to Enter New Markets
Is global expansion on your next business meeting agenda? Any business aiming for success will consider entering the global market at some point. This is because expanding beyond your immediate …Read More »
What is First Call Resolution?
First call resolution (FCR) directly impacts customer satisfaction and retention. It is, therefore, recommended that your business or call center measure and track this KPI regularly. Here is a guide …Read More »
What is a Universal International Freephone Number (UIFN)?
Do you have customers in different parts of the world and are struggling to maintain unified communications? In this guide, we share everything there is to know about a UIFN …Read More »
5 Ways on How to Do a Winning Product Demo
A product demo goes a long way when trying to sell your business’ product or services. For some businesses, it can make or break the sale. And so, as a …Read More »
44 Industries That Need Great Customer Support (2020)
Customer support is essential for almost every business. This is because how you treat and serve your customers directly impacts customer satisfaction. And quality support helps you retain more valuable …Read More »