Webex BYOC

Go global with Webex BYOC—tap into 160+ countries, carrier-grade voice, 24/7 support, and powerful call tools with your preferred provider.

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BYOC with Webex

What is Webex Calling?

Webex Calling is Cisco’s cloud-based phone system built for modern business communication. It unifies calling, messaging, and meetings in one platform, boosting team productivity and simplifying operations.

Webex offers two main ways to make and receive calls: native Cisco Calling Plans or Bring Your Own Carrier (BYOC) via local gateways or cloud-connected SIP trunk providers. This gives businesses the flexibility to use their preferred voice provider while still benefiting from Webex’s powerful UC features.

Why Use Webex?

Webex also provides several services that improve teamwork, collaboration, and communication in businesses. It offers:

  • Seamless integration with your existing business apps—UCaaS, CCaaS, or CRM platforms, keeping your teams connected without disruption.
  • Team statuses so you know exactly when your colleagues are available and connect without interruptions.
  • Messaging, video conferencing, file sharing, and calling into one seamless platform. Everything stays connected, intuitive, and built for productivity.

When Webex and BYOC are integrated, businesses can benefit from Webex's robust collaboration features along with the freedom to choose their preferred voice carrier. Without interfering with the current infrastructure, this integration ensures better call quality, lowers telecom costs, and expands global reach.

Challenges of Webex

  • Limited Toll-Free Coverage: Cisco Calling Plans only offer toll-free numbers in the US and Canada—limiting global customer accessibility.
  • Short Country List: Native plans cover only 19 countries, excluding many high-growth regions like LATAM, Africa, and Southeast Asia.
  • Provisioning Delays: Provisioning new numbers or locations outside Webex’s core regions often leads to delays, slowing your ability to scale and meet global demand quickly.
  • Compliance Complexity: Staying compliant across global telecom regulations is challenging with Webex alone, creating added pressure for IT teams and increasing compliance risk.
160
Countries
Fast provisioning and setup
18K
Numbers in Inventory
No downtime for your business
24/7
Responsive Customer Support
Highly redundant network

Benefits of Webex BYOC

With BYOC, businesses can scale smarter, customize their setup, and maintain consistent voice performance across locations—all while leveraging Webex’s secure, AI-powered platform. Webex BYOC delivers transformative benefits for businesses, empowering IT leaders and optimizing global communication:
  • Improved Call Quality & Reliability: Maintain superior voice quality and connection stability by utilizing your trusted carrier's robust network infrastructure.
  • Boost Reliability with Your Trusted Carrier: With BYOC, you stay in control—choose a provider that meets your quality standards, even in remote or tough markets.
  • Global Voice Coverage: Without complex setup or extra carrier contracts, expand your Webex Calling global coverage to 160+ countries.
  • Rapid Provisioning, Zero Hassle: Skip delays and activate local and toll-free numbers in time.
  • Simplified Compliance: Navigate complex local telecom regulations effortlessly, ensuring adherence in every operating territory without internal resource strain.
  • Cross-Functional Support: While support and sales teams enjoy effortless, excellent communication, IT leaders take complete control of call routing, security, and compliance.

How to Integrate Global Call Forwarding with Webex

Integrating Global Call Forwarding with Webex is quick, seamless, and hassle-free. Here’s how the process works:

order
1. Order
Order a DID number through the Webex Control Hub for routing incoming calls.
purchase
2. Purchase
Purchase a phone number from Global Call Forwarding—a toll-free, mobile, or local number.
routing
3. Route Calls
Route calls from the GCF number to your Webex DID number using our easy-to–use control panel.

Take Your Webex Calling Further—with Global Call Forwarding

With 29+ years of proven telecom expertise, Global Call Forwarding is the trusted partner for seamless enterprise voice across borders. We make it effortless to expand your Webex Calling capabilities:
international numbers byoc

  • Extensive Coverage in 160+ Countries—Including Hard-to-Reach Regions
    Access 18,000+ local, mobile, and international toll-free numbers in over 160 countries, including underserved regions across Africa, the Middle East, Southeast Asia, and Latin America.
  • Seamless UIFN Integration
    Our solution supports UIFN integration with Webex. Connect with customers from a variety of countries using a single, easily identifiable toll-free number, which improves brand accessibility globally.
  • Easy Number Activation with Flexible Documentation
    Avoid complicated provisioning constraints. Even in nations with strict telecom regulations, our efficient provisioning process and long-term connections with Tier-1 carriers enables faster number activation.

Popular BYOC Options for Webex

Webex Calling gives businesses the flexibility to connect to the PSTN using BYOC. Below are the three most common BYOC options for Webex Calling—each offering unique benefits:

  • Cisco Calling Plans
    Bundled PSTN solutions provided directly by Cisco—an option for acquiring and managing phone numbers within Webex. Quick to deploy and manage, making them a great fit for small to mid-sized businesses or organizations with limited international reach. Number porting and ordering are simplified through the Webex Control Hub for an easy setup.
  • Local Gateway
    A premise-based BYOC solution where PSTN connectivity is delivered through an on-site local gateway (like Cisco CUBE or other supported SBCs) that connects to Webex Calling. Provides the most flexibility and global coverage, allowing businesses to use any VoIP or DID provider. Ideal for organizations with existing infrastructure, complex analog requirements, strict security guidelines, or those desiring granular control over call routing and migration.
  • Cloud Connect
    A pure cloud BYOC solution, Cloud Connect allows businesses to utilize pre-approved, Cisco-certified PSTN providers for their voice connectivity. Offers expanded phone number coverage (around 65-70 countries), suitable for multinational or large enterprises seeking cloud-to-cloud connectivity and high-quality voice services from trusted partners. Eliminates the need for on-premises equipment.

Why Choose Global Call Forwarding for Your Webex BYOC Solution?

With over 29 years of experience in global telecommunications, Global Call Forwarding is the trusted partner for thousands of multinational businesses. We specialize in helping enterprises extend their global communication impression—quickly, reliably, and cost-effectively.

Here’s why Global Call Forwarding stands out for your Webex BYOC requirements:
byoc benefits list

  • Global Number Inventory: Access 18,000+ local, mobile, and toll-free numbers across 160+ countries.
  • 24/7 Expert Support: Real humans available via phone, chat, or email—any time.
  • No Long-Term Contracts: Month-to-month plans with flexibility as your needs grow.
  • Enterprise-Grade Reliability: Highly redundant network with Tier-1 voice routes and global PoPs.
  • Advanced Features: Unlock call recording, AI analytics, IVR, intelligent routing, and more.
  • Compliant & Secure: We work closely with regional telecom regulations to ensure lawful use and privacy compliance.

Integrating Global Call Forwarding with Webex is seamless. We connect directly with your Webex system or any UCaaS/CCaaS platform using our global SIP trunks. And with built-in regulatory compliance, you don’t have to worry about country-specific telecom requirements. Our global communications team has got you covered.

Ready to expand Webex Calling across the borders?

Partner with Global Call Forwarding to open seamless global communication with local, toll-free, and mobile numbers in 160+ countries.

Speak with our experts today and build a Webex BYOC solution tailored to your business needs.

Popular Providers

Throughout our 29+ years in business, we have supported thousands of multinational organizations of all sizes. Many clients leverage our BYOC solution with existing phone systems, CCaaS, or UCaaS platforms.

Popular platforms to integrate our international voice services with include:

webex Zoom Phone Bring Your Own Carrier (BYOC) ms teams 3cx

Our voice services are also compatible with dozens of other popular platforms.

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