Mitel Alternatives

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What to Look for in a Mitel Alternative

Founded in 1973, Mitel is a Canadian telecommunications company that offers VoIP products and services worldwide. In 2018, Mitel acquired Shoretel (another telecom vendor) to become a global UCaaS provider. Their customer base includes the healthcare, manufacturing, retail, and education industries.

One of the top Mitel alternatives, Global Call Forwarding, offers cloud communication solutions to businesses in more than 160 countries. Our clients include multinational corporations, contact centers, financial services, healthcare organizations, and more.

Here is what you should look for when considering an alternative to Mitel:

*Note: Costs and information mentioned in this article are current at the time of publishing and may be subject to changes.

1. Browsable Inventory and Online Purchasing

Mitel does not currently have a browsable inventory online, with no plans or prices listed on their website. This makes it difficult to quickly determine if this provider fits your needs, budget, and so on. Also, Mitel’s digital platform doesn’t support online purchasing. If you’d like to get a quote or make a purchase, you must contact their sales team or fill out a request form – leading to longer activation times.

In comparison, Global Call Forwarding and other Mitel alternatives list all available plans, prices, and services online. You can even browse our large database of international phone numbers and make online purchases.

2. Flexible Plans with Affordable Pricing

Mitel offers 3 different plans for businesses, with the lowest starting at $20.99. These plans bill on a “per user, per month” pricing model. So, you’ll pay an extra $20 for every user you add on a monthly basis. This provider also requires users to sign a long-term contract, making it difficult to switch providers once you commit, even if the provider doesn’t meet your needs.

Other providers, like Global Call Forwarding, offer 5 affordable business plans and only bills per month with unlimited users. Additionally, we do not require customers to sign contracts. So, your business has the freedom to switch, upgrade, or downgrade at any time.

*Note: Since Mitel doesn’t list their plans or pricing online, this information was found on third-party websites.

3. Country Coverage

It is also important to consider the range of a provider’s global coverage. Mitel delivers VoIP services in 110+ countries, but doesn’t list available countries online. On the other hand, Global Call Forwarding offers virtual phone numbers and other cloud communication solutions in over 160 countries worldwide. This allows your company to build an international network and establish a local presence anywhere in the world – even if you’re not physically there.

You can browse our inventory online or check our Country Coverage to see what areas we serve.

4. Providers with Free Trials

Mitel also does not offer free trials for customers. So, you won’t be able to test their service before signing their contracts. However, Global Call Forwarding provides free trials and demos for all 5 of our business plans. Our free trial lasts 15 days, allowing your business to determine what services and features fit your needs.

Choosing the Right Mitel Alternative

Both Mitel and Global Call Forwarding offer virtual communication solutions. However, when deciding which to choose, you need to carefully consider the different services they offer compared to the prices charged. And, it is important to see if those services and prices are suitable.

To learn more about how Global Call Forwarding can help boost your business’ communication, contact us today!

Mitel vs Global Call Forwarding

Mitel Global Call Forwarding
Lowest plan $20.99 user/month $7.95 / month
Number of plans available 3 5
International numbers offered 110+ countries 160+ countries
Free Trial No Yes

Switch to Global Call Forwarding

Global Call Forwarding is one of the top Mitel alternatives. While both companies offer similar services, you need to choose one that works for your business’ exact needs. Check out our customer stories to see how our customers use our services. Or, chat with our representatives to learn more about how we can help your business easily upgrade its phone system by switching to Global Call Forwarding.

Call us today at +1 (561) 908-6171 or request a demo!

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