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Global Call Forwarding Blog

5 Ways Call Forwarding and Automation Can Improve Your Phone System

Call Forwarding automation

One of the most important parts of any business is to offer reliable customer support. This means that when a customer calls your business, you are always reachable and can …Read More »

Call Center Best Practices: 20 Proven Tips for 2020

20 proven call center best practices for 2020.

Call centers are everywhere and if you want to up your game and become a reliable call center, then you need to make some changes. Here we outline 20 proven …Read More »

6 Reasons Why a Softphone Is Essential For Any Remote Team

Reasons why a softphone is essential for your remote team.

Managing remote or distributed teams can be a hassle. Ensuring that employees stay connected and are able to contact customers and answer customer service calls is important. However, not everyone …Read More »

8 Proven Tactics to Get More Global Customers

get more global customers

Supporting a global customer base may seem overwhelming and unattainable. However, with the right tools and business moves, bringing aboard more global customers can be a piece of cake. Here …Read More »

7 Proven Tips to Deal With Difficult or Angry Customers

Tips for dealing with difficult or angry customers.

Dealing with a difficult or angry customer can be tricky, yet it is a common occurrence in the customer service industry. And because it happens so often, customer service employees …Read More »

How Much Does an International Toll Free Number Cost? [2020]

How much does an international toll free number cost?

International toll free numbers can help you expand your company’s reach by creating communication channels between your company and interested customers in other countries and states. Here we will outline …Read More »