Empower Global Teams with Reliable Voice Connectivity
Experience effortless international calling in Genesys Cloud with a platform trusted by 2,000+ global enterprises. Make global calls, view call activity, and handle conversations—right from Genesys.
Global Growth & Local Presence
Connect your Genesys environment to our global voice network and instantly access international phone numbers from 160+ countries, including local, toll-free, non-geographic, and Local 2-Way Voice numbers. As your business expands, easily add new numbers and scale your calling capacity to adapt to your evolving needs without complex infrastructure changes.
Check out our extensive global coverage!
Secure Your Voice with a Genesys-Certified SBC
Our SBC—the foundation of reliable and secure voice architecture—ensures full compatibility with Genesys and secure, encrypted SIP communication, keeping your conversations protected at all times. Enjoy low latency and crystal-clear voice quality across all regions!
Intelligent Call Management–Your Calls, Your Rules
Optimize your call strategy before calls connect, so your team communicates more effectively right from Genesys. Route calls to the right department, location, or device. Use advanced analytics, custom reports, and AI Call Insights to track performance. Increase pickup rates by displaying the right caller ID for every region.
Built for Enterprise Reliability
Global Call Forwarding delivers enterprise-grade reliability with a Tier-1 global SIP network, ensuring 99.999% uptime for uninterrupted communication. Our multi-region global PoPs optimize voice quality and routing, while built-in compliance helps meet regulatory requirements. And with 24/7 live technical support and a dedicated account manager, your business is always backed by responsive, expert service.
Ready to Integrate Genesys with Global Call Forwarding?
Connect your contact center to a truly global voice network.
With Global Call Forwarding, help is always just a call or click away. Our expert team is available 24/7 to answer queries, resolve issues, and keep your business running smoothly, no matter where you are.
We’ll guide you through the rest with step-by-step documentation to ensure a smooth Genesys SIP Integration.
Why choose Genesys SIP Integration with Global Call Forwarding?
- Hassle-free number provisioning and account management
- Step-by-step guidance on number assignment and routing
- 24/7 global support with proactive monitoring for uninterrupted service
- No long-term contracts; just scalable global voice
Break communication barriers and make Genesys truly global with our SIP integration. Backed by certified SBCs and a robust voice network, you get intelligent call routing, centralized number management, and enterprise-grade reliability—all in one platform.
Ready to add global coverage to Genesys? Talk to our experts to explore our solution!