Runner Up Essays
Name: Walter Parham
University / School: UNC Charlotte
Major: International Business
Essay Topics: How do international toll free numbers help global businesses communicate more effectively with customers?
In the 1960s, organizations all across the world were introduced to toll free numbers. Toll free numbers enable people to associate with a variety of organizations worldwide. Customers having the option to make calls anywhere in the world is a certain something, however the telephone calls being free opens up such a large number of more opportunities for organizations.
Toll free numbers open up doors for universal organizations. Businesses outside of the country can be available to customers in the United States and offer a portion of the best customer service. Global business opportunities would not in any case exist in the event that it was not for toll free numbers. Business must tend to customers’ needs. Customers can contact enormous organizations and companies by making a free telephone call. Customer service is critical, and the more international businesses offer to clients for free, benefits them over the long haul. Reality television shows and game shows are a prime case of how toll free numbers are so apparent in our life. They enable viewers to vote by a simple free telephone call. Stressing the word “free” is unquestionably necessary since viewers or customers would not make a call to organizations in the event that payment for a phone call was required. Award shows like the Grammys and Emmys is another prime case of worldwide businesses utilizing toll free numbers for viewers to cast a ballot on their favorite artists, on-screen actors, actresses and athletes. Toll free numbers tend to play a tremendous factor in advertising.
This marketing tool takes into account organizations to perceive what toll free numbers customers are continually calling, and the basic marketing analytics of where people are spending their money. Vanity numbers likewise assume a noteworthy role and help customers contact global businesses in light of the fact that specific toll free numbers contain certain characters that represent the business. Toll free numbers also enable customers to make inquiries about items they have purchased, for example, the warranty or how to install something. Directions can be difficult for many individuals to follow; global businesses having the opportunity to help customers by a telephone call makes it simpler on everybody. Not only are toll free numbers useful for consumers, yet additionally for individuals seeking employment with outstanding social abilities and persistence.
Organizations open up job opportunities for individuals in sight of the need of employees through the toll free numbers. Global businesses can reach back out to customers if the call gets disconnected. This offers the best customer service so customers do not have to continue calling back to back on the off chance that they have terrible service. Organizations can deal with making the wait shorter for customers when they call in for customer service. This would be the next most effective change organizations could do with toll free numbers. Customers complain a great deal, and the more organizations fulfill them, the more effective the business will be. Global businesses contact customers all the time to survey them and see what customers lean toward the most. This allows businesses to learn data about customers enabling them to improve everything and show customers they care. Organizations can successfully speak with consumers by adding more alternatives to toll free telephone calls, for example, creating an option for anybody to talk in any language. This can be made possible by organizations hiring employees from everywhere throughout the world so customers will be capable to talk in whatever language they are comfortable speaking.
Assisting customers is the primary objective organizations went for when toll free numbers were introduced and additionally now. Toll free numbers changed the world as in customers can contact any organizations or businesses globally with a free phone call.
Learn more about the International Business Communications Scholarship