A business can succeed in creating the perfect product or may have found the perfect solution that a market needs, but still struggle when it comes to credibility. Customers can be very skeptical when it comes to being offered new products and services, especially from a new company or start-up.
When new businesses discover new markets where they can offer their products and services, they often spend more time strategizing on how to convince prospective customers about their offerings and how they will benefit from them. However, the major challenges that they face are often related to credibility and how prospective customers will perceive new products and services. More importantly, customers want to know more about these new businesses that are offering these solutions.
The skepticism of customers towards a new business is rational even when they are impressed with the products being offered. They will always ask questions about the business and the products being offered to them. Therefore, it is the duty of new businesses to build some level of trust in order to win customers over.
For large businesses that already have a well-established reputation through many years of quality products and service delivery, selling a new product is a lot easier as they can resonate better with customers. Over their many years of existence, large businesses have developed numerous ways of building credibility and one of such ways is using a toll-free number.
In this article, we will focus on how businesses build credibility with toll-free numbers.
Toll-Free Numbers are Essential For Building Business Credibility
There are a number of factors that influence how customers perceive or assess the credibility of a business. One of such factors is the presence of a business near a customer’s location or the sense of it. Having toll-free numbers is one of the methods that businesses use in order to establish their presence. Toll-free numbers help businesses to extend their presence to as many places as possible, thereby building solid credibility.
It is often true that a business may offer a better product or service to prospective customers, but it may lack the presence that a bigger business has, which is often a key factor to consider in a competitive market. Bigger companies will always leverage on credibility when the issue of reputation is raised, while smaller businesses often play catch up in that area. However, the playing field has become quite level with the development of toll-free numbers; allowing smaller businesses to establish a business presence without having to be physically present.
Bigger businesses are better funded, which means that they can afford to buy or rent a new office structure in any country that they have identified opportunities within. Many years ago, it would have been impossible for smaller businesses to compete because there were no methods of establishing a business presence in a country of interest without having a new office or at least a few personnel. Today, smaller businesses can now compete for a share of the customer base easily due to technology.
When businesses utilize tools such as international toll-free numbers, their credibility becomes stronger and customers are able to trust them even better. Having an international toll-free number is another way of showing your customers that your business is closer to them rather than being a foreign brand, trying to sell them products and services. With the benefit of toll-free numbers, your business can be seen as international with a local presence.
A toll-free number through which customers can call your business is a very effective way of proving to them that your company can deliver. Customers are more comfortable with patronizing businesses that have toll-free numbers because they need the assurance that they can contact them should they have any inquiries or complaints. Also, they get to call without incurring any long-distance call charges. Therefore, a small business that is serious about establishing a presence can benefit from toll-free numbers.
A business can portray itself as a local brand or an international brand depending on the type of toll-free number that it is subscribed to.
International toll-free numbers are ideal for businesses looking for an international appeal while being easily accessible to customers in multiple countries. Businesses with a specific country of interest can leverage on country-specific toll-free numbers such as USA toll-free numbers, Italy toll-free numbers, and so on.
In order for businesses to fully maximize their toll-free numbers, they must place their 1-800 number on all their advertising platforms, such as handbills, billboards, flyers, radio and TV ads, newsletters, social media, and so forth. This way, prospective customers have your contact information available to them at all times.
Vanity numbers are also a great way to make your toll-free numbers memorable by interchanging digits for letters. A vanity number also provides a great opportunity for branding. A business can interchange numbers with a word that resonates with the brand for better results.
How Do I Sign Up for Toll-Free Number Services
Global Call Forwarding is a leading toll-free number provider that offers services for businesses. Signing up for a toll-free number is very easy. All you need to do is visit the Global Call Forwarding website. They offer different plans depending on the volume of incoming calls that your business receives monthly, as well as other plans like minute-based packages. They also offer additional services like SMS forwarding, roll-over minutes, international toll-free numbers, and many more to boost your business’ communications.
Other Benefits Of Toll-Free Numbers
- Toll-free numbers allow businesses to centralize their operations. Because toll-free numbers can be used from any location in the world, businesses with employees in multiple countries can communicate using just a single number.
- Due to the portability of toll-free numbers, your business can retain their toll-free numbers even when they move from one network provider to another. Global Call forwarding ensures that your business enjoys uninterrupted services.
- Global Call Forwarding offers additional features such as call forwarding and voicemail, all of which ensure that you do not miss a call even when you are on the go.
- Your business can take advantage of toll-free numbers in generating leads. Because toll-free numbers are free to call, they help increase customer engagement.
- Toll-free numbers are great for tracking customer location. If you have dedicated toll-free numbers for each of your marketing activities in different countries, you can easily identify where calls are coming from and where you need to increase marketing efforts.