Here is what you should look for when considering an alternative to Twilio:
*Note: Costs and information mentioned in this article are current at the time of publishing and may be subject to changes.
1. Ease of Use
With Twilio, you get to pick and choose different services to add to your phone system. However, this can be slightly complicated if you do not know what you want. Additionally, Twilio’s core offering is their communications API. This platform is designed for developers where users program their service and numbers with code.
On the other hand, Global Call Forwarding has an online interface where users can log in to use their numbers and configure necessary settings, all without the need for code.
2. Routing Method
Twilio uses Least Cost Routing (LCR) to find the best path for outbound calls with the lowest cost. Unfortunately, this does not guarantee the best quality. That is why Global Call Forwarding offers a more reliable and high-quality service while also keeping costs at a minimum in the long run.
3. Dedicated Account Manager
One important aspect of getting any new business service is accessible account management and customer support. Twilio offers dedicated account managers depending on your plan. They also have tiered customer support plans where you get different types of support based on your plan type.
Global Call Forwarding, on the other hand, provides 24/7 live human phone support at all pricing plans and all our customers get the same level of service whether it is through their dedicated account manager, submitting tickets, through the phone, email, or live chat.
Choosing the Right Twilio Alternative
While both Twilio and Global Call Forwarding offer similar services, the way they are packaged is different. What plan you should choose depends on your business communication needs and budget. We offer a 14-day free trial that you can use to test our service and see if it fits your requirements. Want to learn more? Chat with our representatives!
Twilio vs Global Call Forwarding
| Twilio | Global Call Forwarding | |
| Lowest plan | Pay-as-you-go, Calls – $0.0130/ min SIP interface – $0.0040/ min |
$7.95 / month |
| Number of plans available | Pay-as-you-go | 5 |
| International numbers offered | 65+ countries | 160+ countries |
Switch to Global Call Forwarding
Global Call Forwarding is one of the top Twilio alternatives. While both companies offer similar services, you need to choose one that works for your business’ exact needs. Check out our customer stories to see how our customers use our services. Or, chat with our representatives to learn more about how we can help your business easily upgrade its phone system by switching to Global Call Forwarding.
Call us today at +1 (561) 908-6171 or request a demo!
