With the Zendesk CRM Softphone extension, you can use your Global Call Forwarding Softphone within your Zendesk CRM pages to make and receive phone calls.
Benefits:
- Make and receive calls to and from leads and contacts
- Make or receive calls to and from other team members at no additional charge
- Increase productivity and overall value of the Zendesk CRM application
- Keep records of all calls made and received from contacts and leads
- Easily access voicemails and call recordings
- Enter notes, search leads, and view call history all in place.
Pricing / Activation / Cancelation
- Integration is accessible with an active service account from Global Call Forwarding
- 30-day free trial from the date of initial activation for each line
- $10/month fee per user
- CRM Integration can be activated and canceled at any time from the account control panel.