An image of a lady setting up a Chinese call forwarding service.

We specialize in providing reliable and high-quality call forwarding services with a focus on China. Our services allow businesses to obtain local and national numbers in China. Businesses can use these numbers to establish a virtual presence in China. Chinese call forwarding allows:

  • Callers in China to dial a local or national phone number, which can then be forwarded internationally from China to other countries.
  • Businesses to make outbound calls to China while showing a local Chinese number as the caller ID.
  • Businesses can forward incoming calls to China.

This solution eliminates the need for Chinese callers to navigate the complexities of international dialing codes and the fees associated with long-distance international calling. Additionally, it enables businesses to expand to China without opening a physical in-country office.

Tips for Using Chinese Call Forwarding

Call forwarding is an easy and cost-effective way to keep in touch with your clients and colleagues in China. However, if you don’t use the system wisely, you might not realize all of the benefits that Chinese call forwarding can offer. Here are some tips to help you maximize the value of your services.

  • Customized call handling: Specify how calls should be handled with ring groups, failover, and IVR.
  • Scheduled forwarding: Set a specific time-based schedule for call forwarding to manage incoming call flows according to business hours.
  • Local ringback tone: Set a local ringback tone corresponding to China in the control panel. China’s local ringback tone differs compared to other countries.
  • Custom phone greeting: Create a custom greeting that reflects your business identity and operating hours.
  • Screen callers: Use the call screening feature to decide if a call is important or not before you answer. If it doesn’t need answering immediately, then you can send it to voicemail.

While most Chinese consumers prefer to communicate via messaging apps, the importance of phone communication remains. A call forwarding service enables businesses to establish a local presence in China and remain reachable to customers, leads, employees, and business partners. This boosts trust with the local population and creates an easy point of contact.

Learn more about the Chinese telephone code plan in this article.

What Sets Our China Call Forwarding Service Apart?

Global Call Forwarding offers flexibility along with a suite of customizable service features. Some key differentiators that set our Chinese call forwarding service apart:

  • Diverse China Number Inventory: Get a local or toll-free number in China. Depending on the needs of your business, one number type might be more suitable than the other.
  • No Long-Term Commitments: Subscribe to China virtual numbers without the need for long-term contracts. Cancel anytime.
  • Seamless Customer Experience: Callers won’t even know their calls are being forwarded. Local ringback tones are available for a more authentic experience.
  • Easy Online Management: Change your forwarding number and modify service features anytime through our user-friendly online control panel.
  • Call Forwarding Scalability: Whether you need one or ten numbers, manage them all with ease.

Due to our extensive experience navigating international telecommunications in APAC, we recommend using call forwarding services with mobile reachability in China. This is due to the penetration rate of smartphones in China reaching almost 72% of the Chinese population. According to forecasts, smartphone penetration is expected to reach 83% of the population by 2027. Our Chinese call forwarding services enable reachability from mobile phones and landlines throughout the country.

Get Started with Chinese Call Forwarding Today

Discover how our Chinese virtual number and call forwarding solutions can help your business grow and support callers in China. Contact us for more information and to explore our range of customizable solutions to make and receive calls in Mainland China.

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Service Features

A reliable suite of included and premium features to power your business communications.

CRM Integrations

IVR/Auto Attendant

Cloud Call Recording

Virtual Voicemail

Call Flow Designer

Call Transcription

Time of Day Routing

Geographic Routing

Simultaneous Ringing

Sequential Forwarding

GCF Softphone

Outbound Calling

Outbound Caller ID

Number Masking

Failover Forwarding

Custom Reports

Call Blocking

Local Ringback Tones

Fax to Email

Rollover Minutes

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