Toll free numbers have been in use for many years. In fact, toll free numbers are the most popular type of phone numbers that businesses use to offer customer service and build their brand. With businesses going digital and having an online presence, toll free numbers are no longer restricted to large organizations.
Several small businesses are also using toll free numbers now to make customer service more accessible. Technology has been making it easier for small businesses to cater to customers beyond their local region, and toll free numbers are now being used by entrepreneurs, freelancers, and startups for providing the highest level of customer service and as a marketing tool.
Toll free numbers are widely used in the US by businesses of all kinds. American toll free numbers are used as a convenient and affordable channel for communication with customers. Businesses not based in the US can also use these toll free numbers. Yes, with the help of technology, telephone communication isn’t limited by geographical boundaries anymore. No matter where in the world you are located, you can easily communicate with your customers in the US with American toll free numbers.
What are Toll Free Numbers?
The basic feature of toll free numbers is that they are free for the caller, while the recipient is charged for incoming calls. When it comes to American toll free numbers, they follow the commonly known 1-800 prefix system and usually have eleven digits.
Various brands also use toll free numbers to market their businesses with vanity numbers. Some instances of vanity numbers are 1-800-TELEPHONE, or 1-800-TAXICAB. American toll free vanity numbers are catchy and memorable, thus helping promote the brand in a unique way, serving as a marketing effort on their own.
Regular toll free numbers work only within the US. So if your business is located overseas, regular American toll free numbers will not work for you. In such a case, virtual toll free numbers come into play. These numbers are like regular numbers but they work with the help of the Internet.
When someone calls on virtual American toll free phone numbers, the calls are forwarded to the company phone or call center, which can be located anywhere in the world. They are free for the caller, so no one hesitates to call.
Why use American Toll Free Numbers?
There are several benefits of toll free numbers. First of all, there is no fee to call them. Toll free numbers offer instant gratification, unlike emails or messages where you have to wait for a response. A toll free number provides personal customer service, and they give your customers a convenient way to reach you. While some may see this as a small detail, it still makes a big difference for clients who need assistance quickly.
Secondly, calls from American toll free numbers can be forwarded to any device, whether it’s a mobile phone, landline, or IP phone. These virtual numbers are also portable, so even if you change your service provider, you will get to keep the number if you choose. Call forwarding is a basic feature of all virtual toll free numbers so you can take your business along with you, no matter where you go.
Third, and most importantly, there is less hassle with virtual numbers. You don’t have to invest in expensive hardware; you don’t have to make trips to your service provider. You don’t even have to spend money maintaining phone lines. American toll free numbers offer a cost-effective way to provide long-distance or international communication. Even if you are sitting in faraway Australia, you can easily stay in touch with your US customers with a toll free number.
How Do American Toll Free Numbers Work?
You are probably thinking that phone numbers with so many features and benefits must be hard to install. However, that is not at all accurate. Toll free numbers for America are very simple to set up and use. Once you select your service provider, you have to choose the American toll free numbers of your choice. Since these numbers work throughout the country, you only have to buy one number, and have it forwarded to any phone line of your choice.
You can also customize the various settings like creating an IVR menu, activating call recording, voicemail, adding extensions, and so on. Most of these features are standard with American toll free numbers, and some advanced options can also be subscribed to separately. With toll free numbers, you can list your business on local US business directories, or on your website and marketing materials, and have prospects reach you directly.
Business is competitive and will always remain so, and to make sure you don’t lose out on customers, you must pave the way for proper communication. American toll free numbers are an effective and affordable channel for long-distance communication. Get in touch with Global Call Forwarding, and get the best toll free phone numbers for your business.