Emergence of China as an Economic Superpower
After a couple of centuries in the background of international affairs, China has emerged as one of the economic superpowers in the world today. As such, many businesses around the world are trying to establish forces in China to provide the products and services China needs to grow its economy both internally and externally.
Communications in China
As in the US, the EU, and most other developed countries, a natural development of the telephone system in China is the use of Chinese Toll Free Numbers to allow customers to contact businesses at no cost to them. Global Call Forwarding can help your business take advantage of the benefits of call forwarding in China.
China has two systems of Chinese Toll Free Numbers. The original system, the 10-800, officially known as the, “called party collect paid service,” was indeed toll free to the calling party but had a number of disadvantages. There was a separate system for the North of China and the South of China. Therefore, a business would need to set up two Chinese Toll Free Numbers, one for South China and one for North China.
In addition, 10-800 numbers can’t be called from a cell phones. They can be accessed only from land lines that are enabled for international direct dial service. Since the bulk of phones in use in China are mobile, this system is not practical for the day-to-day operation of a business.
Because of the disadvantages of the 10-800 system, despite the fact that it truly is a toll free system, the Chinese telephone industry developed the 400 Chinese Toll Free Numbers, officially known as, “calling party and called party split-paid service.” Unlike the 10-800 numbers they can be accessed from all over China and from land lines and mobile phones, even if they are not direct dial international enabled. They are however, as the official name implies, not completely toll free.
In the 400 system, Chinese Toll Free Numbers are not free. The callers are charged the local telephone call rate and the called party pays the long distance rate. Both of these fees are paid for by the called party in the 10-800 system. In spite of that and because of the other advantages of the 400 system over the 10-800 system, the 400 Chinese Toll Free Numbers system offers an attractive alternative to the 10-800 system.
Doing Business in China
Doing business in China is not the same as doing business in the US or the EU. If you are considering starting or expanding a business in or to China you would be well advised to retain an attorney who is an expert in the legal aspects of doing business there.
Also, many companies have found that it’s crucial to have an agent in China to represent them. This does not mean that you need a brick and mortar presence, just a person who can meet with potential customers and local officials to ensure that your business is in compliance with both Chinese and US laws. Your agent’s ability to use Chinese toll free numbers will encourage the agent to contact you promptly should some business or legal issue arise that requires your immediate attention.
Naturally, even if you do not have a brick and mortar presence in China, you need a presence in the form of communication so that your customers can reach you inexpensively. Once again, the use of Chinese toll free numbers facilitates this.
The use of call forwarding numbers gives you a virtual presence in China so that your Chinese customers know that they can easily and quickly contact you with questions or orders. In addition, potential customers looking to buy a product or service are more likely to contact an overseas firm with a toll free number, as opposed to one that requires an expensive long distance call. So having Chinese Toll Free Numbers will give your business an edge, enabling seamless communication from anywhere.
Selection of a Company to Create and Manage Your Chinese Toll Free Numbers
Since your usage of Chinese toll free numbers to build or expand your business in China may be an important factor in your success in China, it’s vital to select a company that has the right tools, personnel, resources, and track record to provide the quality and continuity of service that your business needs to thrive in China. Global Call Forwarding has been supplying these types of services for more than 20 years, working closely with quality phone service providers around the world to enable the most functional services.
There are many factors that make doing business in China a challenge but communications between you and your customers and the local authorities should not be one of these factors. Global Call Forwarding will ensure that it’s not, so contact us today to get Chinese toll free numbers for your business today!