Chinese Toll Free Numbers

  • Benefits of toll free numbers
  • Buy Chinese toll free numbers online
  • Chinese toll free number format
  • Try risk-free with no contracts
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Emergence of China as an Economic Superpower

After a couple of centuries in the background of international affairs, China has emerged as one of the economic superpowers in the world today. As such, many businesses around the world are trying to establish forces in China to provide the products and services China needs to grow its economy both internally and externally.

Communications in China

As in the US, the EU, and most other developed countries, a natural development of the telephone system in China is the use of Chinese Toll Free Numbers to allow customers to contact businesses at no cost to them. Global Call Forwarding can help your business take advantage of the benefits of call forwarding in China.

China has two systems of Chinese Toll Free Numbers. The original system, the 10-800, officially known as the, “called party collects paid service,” was indeed toll free to the calling party but had a number of disadvantages. There was a separate system for the North of China and the South of China. Therefore, a business would need to set up two Chinese Toll Free Numbers, one for South China and one for North China.

In addition, 10-800 numbers can’t be called from cell phones. They can be accessed only from landlines that are enabled for international direct dial service. Since the bulk of phones in use in China are mobile, this system is not practical for the day-to-day operation of a business.

Because of the disadvantages of the 10-800 system, despite the fact that it truly is a toll free system, the Chinese telephone industry developed the 400 Chinese Toll Free Numbers, officially known as, “calling party and called party split-paid service.” Unlike the 10-800 numbers they can be accessed from all over China and from landlines and mobile phones, even if they are not direct-dial international enabled. They are, however, as the official name implies, not completely toll free.

In the 400 system, Chinese Toll Free Numbers are not free. The callers are charged the local telephone call rate and the called party pays the long-distance rate. Both of these fees are paid for by the called party in the 10-800 system. In spite of that and because of the other advantages of the 400 system over the 10-800 system, the 400 Chinese Toll Free Numbers system offers an attractive alternative to the 10-800 system.


Chinese Toll Free Number Format

The dialing code for China phone numbers is (+86) .

The China toll free number format and phone numbers are typically 9-digits long. The format for China toll free numbers includes the dialing code (+86), the toll free code (800), and a 7-digit subscriber number: +56 (800) (xxx xxxx).

Benefits of a Toll Free Chinese Number

An international toll free number or international toll free service means that your business can enter its global expansion phase without dramatically increasing expenses. As such, a China toll free number can be used to:
  • Conduct marketing testing and research
  • Find local vendors and suppliers
  • Qualify local leads and prospects
  • Collect feedback from customers
  • Offer sales and customer service
Related: 11 Global Expansion Best Practices to Enter New Markets

Service Features

An advanced suite of included and premium features to reliably power your business communications.

IVR/Auto Attendant

Cloud Call Recording

Virtual Voicemail

Call Flow Designer

Time of Day Routing

Geographic Routing

Simultaneous Ringing

Sequential Routing

Outbound Calling

Outbound Caller ID

Number Masking

Failover Routing

Call Blocking

Local Ringback Tones

Fax to Email

Rollover Minutes

How Much Do Chinese Toll Free Numbers Cost?

We offer five different toll free number plans. Our China toll free numbers start at $44.95 per month. They come with included minutes as well as an additional per-minute rate. Higher-priced plans offer greater calling minutes and discounts.


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How to Buy a Chinese Toll Free Number?

You can buy a Chinese phone number from Global Call Forwarding in two ways:

To purchase your numbers online, follow these steps:

  1. Visit our Pricing page.
  2. Select your new number from the left dialog box.
  3. Choose China, type of number, prefix, and number available.
  4. Then, enter the necessary information in the right dialog box to have your calls forwarded.
  5. Note: You can forward calls to any location or VoIP/SIP system.
  6. Click on View Rates and choose from our five different plans.
  7. Add premium services, if desired. We offer Call Recording, Outbound Calling, Voicemail Transcription, and Rollover Minutes.
  8. Submit your order and wait for your service to be activated.
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Selection of a Company to Create and Manage Your Toll Free Numbers

Since your usage of Chinese toll free numbers to build or expand your business in China may be an important factor in your success in China, it’s vital to select a company that has the right tools, personnel, resources, and track record to provide the quality and continuity of service that your business needs to thrive in China. Global Call Forwarding has been supplying these types of services for more than 20 years, working closely with quality phone service providers around the world to enable the most functional services.

There are many factors that make doing business in China a challenge but communications between you and your customers and the local authorities should not be one of these factors. Global Call Forwarding will ensure that it’s not, so contact us today to get Chinese toll free numbers for your business today!

Doing Business in China

Doing business in China is not the same as doing business in the US or the EU. If you are considering starting or expanding a business in or to China you would be well advised to retain an attorney who is an expert in the legal aspects of doing business there.

Also, many companies have found that it’s crucial to have an agent in China to represent them. This does not mean that you need a brick and mortar presence, just a person who can meet with potential customers and local officials to ensure that your business is in compliance with both Chinese and US laws. Your agent’s ability to use Chinese toll free numbers will encourage the agent to contact you promptly should some business or legal issue arise that requires your immediate attention.

Naturally, even if you do not have a brick and mortar presence in China, you need a presence in the form of communication so that your customers can reach you inexpensively. Once again, the use of Chinese toll free numbers facilitates this.

The use of call forwarding numbers gives you a virtual presence in China so that your Chinese customers know that they can easily and quickly contact you with questions or orders. In addition, potential customers looking to buy a product or service are more likely to contact an overseas firm with a toll free number, as opposed to one that requires an expensive long distance call. So having Chinese Toll Free Numbers will give your business an edge, enabling seamless communication from anywhere.

How Chinese Toll Free Numbers Can Attract Customers?

The instant attraction for “toll free numbers” to potential customers has more power than you know. People know that they can call these numbers at no cost to them, which is an added plus. Therefore, people are more inclined to call and enquire about a business or service, which gives you the opportunity to convert them into customers and promote your brand.

Another benefit of Chinese toll free numbers is that since you are paying for the calls instead of the caller, it gives the admirable impression that you are a company who cares about its potential customers by making the process a no-risk proposition. Getting toll-free numbers for your business is a great way to tell your customers you care.

F A Q | Chinese Toll Free Numbers

The toll free prefix for Chinese toll free numbers is (800). The country dialing code is (+86) and the international call prefix is (010).

Chinese residents, locals, and businesses can call your Chinese toll free number for free. With toll free numbers, the business (receiver) pays for the calls instead of the caller. You can forward these incoming calls to your main office or remote agents located anywhere in the world.

Yes. Location is not an issue with virtual Chinese toll free numbers. You and your business can be located anywhere in the world. Simply forward incoming calls to your location using a call forwarding service like Global Call Forwarding.

You can get Chinese toll free numbers from a service provider like Global Call Forwarding. We offer toll free, local, and international numbers as well as advanced communication tools for entrepreneurs and small businesses around the world.

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Service quality and customer experience are our top priorities.

Phone numbers available across the globe.
Reach us via phone, chat, website, and email.
We've been in business since 1996.
Multiple layers of redundancy = Higher reliability.