Businesses competing in Hong Kong need to establish networks of service centers in that country. This can be time consuming and expensive. An alternate approach is to set up Hong Kong Toll Free Numbers, which function as virtual local offices. Residents and businesses in Hong Kong can seamlessly dial the Toll Free Numbers without any charges. Callers may not even be aware that the persons answering the phones could be halfway around the world.
Buying a Hong Kong Number significantly increases an enterprise’s footprint in Hong Kong. The Internet has 6.6 million subscribers in that country. However, there are 4.3 million fixed telephone and 16.7 million mobile subscribers in Hong Kong. That is a 318% increase in market accessibility at minimal cost through the use of a Toll Free Number.
Why is Hong Kong an attractive market?
An agreement between China and the UK established a “one country, two systems” formula for Hong Kong, which is a Special Administrative Region of the People’s Republic of China. Hong Kong’s government is a Presidential Limited Democracy that does not operate under a Socialist Economic System.
Hong Kong has a Free Market Economy with no customs tariffs and limited excise duties. There are approximately 7.2 million residents. Its exports are valued at $506 billion against imports of $528 billion. Imports include raw materials; semi-manufactured, consumer and capital goods; food; and fuel, which is mostly exported.
An economy that large definitely warrants a Hong Kong Number for any business.
How Call Forwarding Works
In Hong Kong, residents and businesses can make international calls using a Hong Kong Toll Free Number provided by Global Call Forwarding. Using this Hong Kong Toll Free Number, phone calls initiated in Hong Kong can be forwarded by Global Call Forwarding to the offices of the company sponsoring the Toll Free Number. Calls can even be forwarded to multiple locations in several countries. The party in Hong Kong who initiated the call will be making free international phone calls without paying expensive call charges.
The protocols used to forward the phone calls are as follows. First, calls made on the Hong Kong Toll Free Number are connected to a gateway at Global Call Forwarding. Then, the calls are forwarded via Tier1 carriers to specified locations anywhere in the world. The international call forwarding process is very fast, and the calls have excellent audio quality.
Advanced call features offered by Global Call Forwarding on their Hong Kong Toll Free Numbers include the following:
- Customized Ringback Tones (local ring tones)
- Forwarding to multiple phone numbers. This feature can be programed to allow different connections to call centers in multiple time zones depending on the time and day of the week.
- Call Recording
- Voicemail and Voicemail to Email
- Rollover Minutes
- Customized Greetings
- Advanced Interactive Voice Response/Private Branch Exchange (IVR/PBX)
- Black and White Lists. Lists of calls to be accepted are called “white lists” whereas those to be rejected are termed “black lists”