Pharmaceutical companies can use toll free numbers to provide callers with a free and convenient way to get their medical concerns taken care of. As a pharma company, you need to maintain a reliable channel of communication with on-going clients as well as healthcare providers. Toll free numbers ensure great call quality, thereby, strengthening customer relations.
So, what are toll free numbers? These numbers have a distinct code, such as 800, that enables callers to call without getting charged. The receiver, that is, the company, gets charged instead. Many businesses choose this as it encourages clients and customers to call them. These calls can then lead to sign-ups and potential sales.
Additionally, with an international toll free service (ITFS), you can have international customers call you at inexpensive rates. Calling is made easier and less expensive, so that more time can be spent on the quality of calls and resolving caller concerns. Global Call Forwarding has international toll free numbers for many countries across the world. You can easily purchase different toll free numbers for various locations where you expect calls to come from.
What Type of Pharmaceutical Services Can Benefit from Toll Free Numbers?
Pharmaceutical companies offer a variety of services to healthcare providers as well as customers (patients). These are the areas that can most effectively benefit from a toll free number:
Established pharma companies
Brand developers
Corporations focused on R&D
Generic pharma companies
Contract research and manufacturing services
Clinical trials
Because of these services, such companies generally have a high incoming call volume with providers and patients calling time and again to find out information about a product or clinical trial. With toll free numbers, callers don’t have to jump through hoops to get the important information they need. Your company automatically becomes a trustworthy and credible one that takes the effort to provide convenient means for contacts to get in touch with you.
What Can You Achieve with a Toll Free Service?
A toll free service will make your pharmaceutical company more accessible. Wherever you are located, you can answer calls from local and international clients. Here are some tasks you can achieve with a toll free number:
Provide drug information
Quality complaints
Recall hotlines
Provide information to medical professionals
Customer support and assistance
Storing patient data
Clinical trial screening and enrollment
Collect feedback
Having a toll free number also demonstrates care for the customer. Healthcare is a complex and sensitive field. Users, patients, and providers need to have the necessary information about drugs and prescriptions to be comfortable enough to use them. Being able to quickly contact a pharmaceutical company then becomes a priority. And so, using a toll free number makes your company much easier to contact.
How to Get Toll Free Numbers?
Getting toll free numbers from Global Call Forwarding is simple and straightforward. You can choose from a variety of plans based on the anticipated calling minutes per month. Start by:
Then, follow the prompts and choose your new toll free number.
Next, enter your destination number. This is where your incoming calls will be forwarded.
Browse and add additional features offered.
Finalize your purchase and complete the checkout process.
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Toll Free Numbers for Pharmaceutical Companies
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Advanced Features
The best part about purchasing toll free numbers from a provider offering communication solutions is the added benefits. You can make use of call forwarding options to direct your calls to different offices or phone numbers during specific times of the day. You can set up a customized greeting and use the interactive voice response (IVR) feature to help callers navigate a series of menus or direct them to the right department. Additionally, you can record calls and use call tracking to review them for market research or for studying consumer preferences.
All Plans Include
IVR/Auto Attendant
Cloud Call Recording
Virtual Voicemail
Call Flow Designer
Time of Day Routing
Geographic Routing
Simultaneous Ringing
Sequential Routing
Outbound Calling
Outbound Caller ID
Number Masking
Failover Routing
Call Blocking
Local Ringback Tone
Fax to Email
Rollover Minutes
Time to Switch to Toll Free?
You can purchase and set up your toll free number with Global Call Forwarding within 3 minutes. Additionally, you can later add more toll free numbers for other countries from the control panel. Toll free numbers and other virtual communication tools are meant to increase office productivity, improve caller experience, and communicate better with clients. Are you ready to switch over? Sign Up Now
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IVR/Auto Attendant
Cloud Call Recording
Virtual Voicemail
Call Flow Designer
Time of Day Routing
Geographic Routing
Simultaneous Ringing
Sequential Routing
Outbound Calling
Number Masking
Call Blocking
Local Ringback Tone
Fax to Email
