Blended Call Center Software Features
A blended call center software gives you access to advanced call management features such as:
Access to local and international toll-free numbers from more than 160 countries worldwide.
International Call Forwarding
Forward incoming calls to any location and device around the world.
Advanced Call Routing
Route calls to different numbers based on pre-determined routing rules such as time-based or location-based routing.Call Flow Builder
Build personalized call flows to manage incoming calls and improve caller experience.
Record incoming and outgoing calls and review them later for quality assurance and liability protection.
Hide or mask your caller ID with matching local area codes when making outbound calls.
Web-based phone to make and receive calls from any device and location.Check out all the features offered by Global Call Forwarding.