Getting a toll free number means you can have two lines with one phone. It’s a great idea if you’re running a small business because it means you can keep personal calls separate from business calls. It also means you don’t have to post your personal number on your business website or advertisements. Here’s a rundown on the steps for how to get a toll free number:
Choose a Provider
So, you’ve decided to learn about how to get a toll free number for your business. Now you have to choose a provider you can depend on. Here are some things to look out for in a toll free number service provider.
- A provider who is a ResOrg
- No contract and no sign-up fees
- Instant activation
- 24/7 customer service
- Advanced features
- Toll free numbers in a wide range of countries
- Failover protection
- No hidden charges
Questions to Ask Your Toll Free Number Provider:
Here are some useful questions to ask your service provider:
Are you a RespOrg?
A toll free number carrier who is also a RespOrg (Responsible Organization) is one which is accredited. This means that they are certified by the FCC (Federal Communications Commission) to provide toll free number services.
How do you bill for toll free numbers?
Usually, there are two options when it comes to toll free billing. One way is to have the calls billed at a flat rate per minute. The other is billing by tariff rate. The latter uses a rate deck for which calls are charged in increments. Tariff billing is more complicated but it can save you money in the long run.
Can I port my numbers?
Reputable carriers will allow you to port your numbers. You should be aware that the procedure for porting a toll free number is different than that for porting a regular local number.
Can I get reports about my toll free numbers?
If you’re running a business, it’s very important that you can keep up with every aspect of your company’s performance. High-quality toll free number providers will allow you to track toll free calls via your personal online dashboard.
Do you provide failover protection?
Failover protection is a very important feature to have if you’re a business owner. In learning about how to get a toll free number, this is a very good feature to consider. It means that if, for some reason, there is a disruption on the primary network, it automatically switches to a redundant network, so you do not drop or miss a single call. This saves you from having to redirect incoming calls to multiple alternate numbers or devices.
2. Choose an Area Code
Once you’ve chosen a provider for your toll free number, the next step is to choose an area code. There are several toll free area codes or prefixes to choose from. They are 800, 833, 844, 855, 866, 877, and 888 in the United States and Canada. You may also want to consider a vanity number which will be easy for your customers to remember. Vanity numbers such as 1-800-FLOWERS or 1-800-MATTRESS are very popular, so many of them are already taken. But you may still be able to find one that’s right for your business if you use one of the other 800 numbers.
3. Subscribe to a Toll Free Number Service
When you learn about how to get a toll free number and you then subscribe to a toll free number from a quality service provider such as Global Call Forwarding, your number will be activated in just a few minutes. You will be able to manage your toll free number, and the number or numbers that calls are forwarded to via a user-friendly online console. With Global Call Forwarding there’s no need to worry if you have a problem or you need to ask a question because they provide 24/7 customer support.
Using your Toll Free Number
Now that you know how to get a toll free number, you can go ahead and start using your toll free number. Make sure it is in a visible position on your website. You can also use it on your business cards, company letterhead, as well as on your print and other media advertisements. Your customers will be much more appreciative now that they can contact you easily without having to pay for a call.
You can also track all calls made to your toll free number so you can see how your marketing is doing. A great way to assess your advertising campaigns is to use a different toll free number for each one. That way you can easily see which ads are drawing the most potential customers.
How to Get a Toll Free Number From Global Call Forwarding
Find out more about how to get a toll free number from Global Call Forwarding by contacting their team by phone or on their website. You’ll have many toll free numbers to choose from and Global Call Forwarding has a suite of advanced features such as call recording, failover forwarding, black and whitelisting, and simultaneous ringing, offering the best services possible.