Travel agencies thrive on business from local and international travelers. And so, it is extremely crucial that they make it easy for customers to connect with them. Toll free numbers provide callers a free way to contact a business. These numbers can increase your agency’s incoming call rates, which in turn, will boost your sales.
Toll free numbers are numbers with a distinct three-digit code. US toll free numbers, for example, are 1-800, 888, 877, 866, etc. Calls made to these numbers are charged to the receiver instead of the caller. Large corporations and established businesses usually have a toll free number as their contact number to make it easy for customers to connect with them.
Having toll free numbers for your travel agency will support your incoming call rate. Additionally, international toll free numbers (ITFS) will make it easier for international travelers to connect with you to make bookings and reservations. When planning a trip, visitors are more likely to work with an agency that has a familiar number than one that doesn’t. This is mainly to avoid exorbitant long-distance calling charges. So, getting toll free numbers is in your best interest as a tourism company connecting with customers worldwide.
What Type of Travel and Tourism Services Can Benefit From Toll Free Numbers?
Almost every travel and tourism agency can use toll free numbers and ITFS numbers to connect with potential travelers. Some of these services include:
Travel agents and agencies
Online travel agencies (OTAs)
Tourism companies: guides & tours
Hotels, timeshares, resorts
Transport services: air, road, rail
Educational tourism services
Business travel services
Nature, recreational, and theme parks
You can either purchase a toll free number for all the office locations your company has or for the places you want to target.
Why Should You Buy Toll Free Numbers?
Even though most customers start planning their travel trips on the internet, at some point, they will find the need to contact an agency or a tour to confirm details. Other travelers may start their planning process by calling different agencies to compare trips and prices. If you want them to call your agency, then you need to provide an easy way to do so. The conversion rates for inbound calls are almost 10 times higher than online conversion rates. This means that connecting with your agency through phone is more likely to result in a sale.
Global Call Forwarding offers business numbers in more than 160 countries across the world, making it easier for travel companies to open a path of communication with international clients. You can get virtual toll free numbers for different countries from Global Call Forwarding. We use an international call forwarding service to forward incoming calls to your agency’s head office or call center or your smartphone. All you pay for is the plan you subscribe to. This way, you and your customer can both avoid paying high calling fees.
How to Get Toll Free Numbers
Purchasing toll free numbers from Global Call Forwarding is quick and easy. No setup or additional equipment is required. Simply follow these steps:
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Additional Communication Features
Virtual toll free numbers come with added benefits. You can make use of interactive voice response (IVR) that greets callers and helps them navigate a series of options. This use of automation can save time by assisting callers in completing actions or sending them to the right department without an agent or employee’s help.
Additionally, you can get Call Recording to record up to 100% of incoming calls which can be reviewed later. Or organize and distribute your calls with Call Forwarding and Time of Day Routing that direct calls to certain numbers or lines during specific times of the day as predetermined.
All Plans Include
Cloud Call Recording
Call Flow Designer
Time of Day Routing
Outbound Caller ID
Local Ringback Tone
Fax to Email
Communications Across the Globe
These tools can help increase efficiency and productivity within the office so that employees can focus more on making sales and offering customer support. And that should be the goal of every company offering products and services. Purchase toll free numbers from Global Call Forwarding or call us at 1 (888) 908 6171 to learn more.
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