Global Call Forwarding (GCF) helps businesses build, manage, and optimize global voice communications through carrier-grade infrastructure, local and toll-free coverage, deep integrations, advanced call management features, and AI-driven call intelligence.
We support international sales, customer support, and operations teams that rely on voice as a critical business channel—across 160+ countries, multiple time zones, and complex regulatory environments.
OUR MISSION
To help businesses communicate globally with confidence by delivering reliable, intelligent voice solutions that scale across regions, platforms, and teams.
Who We Are?
Global Call Forwarding is a global cloud voice provider offering:
Local and international toll-free numbers
International outbound calling with local caller ID
Local and Toll-Free 2-Way Voice
Bring Your Own Carrier (BYOC) solutions
CRM, help desk, and contact center integrations
AI-powered call analytics and reporting
40+ advanced call management features
Our platform is designed for businesses that need more than basic VoIP, including those expanding internationally, operating in hard-to-reach regions, or managing high-volume global calling across sales and support teams.
Global Call Forwarding is owned and operated by United World Telecom, a global telecommunications company with nearly three decades of experience designing and operating international voice networks.
“We are geared to grow as we keep investing in technology and infrastructure to ensure that our services remain reliable and easy to use, which has helped us to establish a strong reputation in the industry” — Beny Mouen, Regional Sales Manager - APAC
From International Calling to Global Voice Infrastructure
United World Telecom was founded in 1996 in Florida, US, initially supporting international callback and global calling services. As customer demand and technology evolved, the company transitioned into call forwarding and international voice services.
In 2007, Global Call Forwarding was launched as a dedicated brand focused on providing international toll-free and local phone numbers to businesses worldwide.
Over the years, we’ve expanded our infrastructure, global carrier partnerships, and regional points of presence (PoPs)—establishing offices across North America, South America, and APAC, along with teams in key international markets to support customers locally. What started as international calling has evolved into a full global voice platform, built for reliability, flexibility, and scale.
Today, Global Call Forwarding supports thousands of businesses worldwide, from growing international teams to multinational enterprises managing voice communications across regions, platforms, and customer touchpoints.
While we specialize in serving companies with an international footprint, we dedicate the same amount of time to small businesses as we do to our corporate clients. We value all of our customers and provide the best support possible for each one, regardless of their size.
01
Global Voice Infrastructure You Can Rely On
Our advanced global network is built on tier-1 carriers, geo-redundant points of presence, and PSTN-replacement architecture, designed for consistent call quality and business continuity worldwide, including in hard-to-reach regions.
02
Local & Toll-Free 2-Way Voice
We enable businesses to establish a trusted local presence while supporting inbound and outbound calling with compliant caller ID, advanced routing, and flexible call handling across regions.
03
Deep Integrations & BYOC Flexibility
Our phone service integrates with leading CRMs, help desks, and contact center platforms. For businesses with existing communications stacks, our BYOC and SIP integrations allow you to bring global voice into your preferred platforms without re-architecting your systems.
04
Voice Features & Advanced Analytics
With AI Call Insights, businesses can analyze calls at scale using transcription, summaries, sentiment analysis, keyword search, and custom reporting. These insights, along with 40+ call management features, help teams improve customer experience, sales performance, and operational efficiency.
05
Real Human Support, 24/7
Voice is mission-critical. That’s why every corporate customer has access to experienced telecom professionals, including dedicated account management and 24/7 live technical support—not outsourced call centers.
Who We Work With
Our customers operate across healthcare, finance, travel, and software, where voice communications must meet higher standards for reliability, compliance, call quality, and availability across regions.
We support businesses across industries and regions, including:
Global sales and revenue teams
Customer support and contact centers
IT and operations teams
MSPs and cloud communications providers
Whether you’re expanding into new markets, consolidating global voice under one provider, or integrating voice into your CRM or contact center, Global Call Forwarding provides the infrastructure and expertise to support your growth.
Some of Our Long Term Clients
The Most Trusted Provider of Business Phone Numbers
Service quality and customer experience are our top priorities.
160
Countries
Phone numbers available across the globe.
24/7
Support
Reach us via phone, chat, website, and email.
4.2/5
Live Chat Rating
Real-time support. Real customer satisfaction.
30
Years
We've been in business since 1996.
99.999%
Uptime
Geo-redundant PoPs and Tier-1 carriers
Company Timeline
Our evolution reflects how global voice itself has changed—from basic international calling to intelligent and integrated cloud voice platforms.
2025
Global operations expanded with the opening of a São Paulo office in Brazil. Toll-Free Local 2-Way Voice was added. GCF exhibited at GITEX Global 2025. New SIP integrations were introduced: MS Teams Direct Routing, Genesys, and Twilio. Created IVR Scheduling feature and implemented self-service Phone Number Testing.
2024
Introduced AI Call Insights with transcription, summaries, sentiment analysis, and keyword search. Launched advanced reporting with custom and scheduled reports, phone tags, and call journeys. BYOC solutions were introduced for Amazon Connect, Webex, Zoom, and more. Launched TollFree FlexDial and self-service UIFN ordering.
2023
Local 2-Way Voice was added, with expanded coverage in hard-to-reach regions. New features launched: voicemail transcription & translation, user & role management. Expanded voice integrations: Intercom, Zoho Desk, HubSpot, Pipedrive, Gorgias. Launched GCF Softphone App for iOS. Exhibited at Medical Fair Asia.
2022
Expanded reliable international coverage by implementing PSTN replacement, improving call quality, and continuity worldwide. Launched native CRM and help desk softphone integrations: Zoho, Salesforce, and Zendesk. Exhibited at GITEX 2022.
2021
A new modern online control panel was launched that will help customers easily navigate the account settings, order new numbers, and view/modify various service options.
2020
GCF Softphone was introduced with inbound/outbound calling, call transfer, native Windows PC, MAC and Android apps.
2019
International Outbound Calling service with custom Caller ID selection was introduced as an add-on to inbound service.
2018
As part of the transformation into next-gen telecom infrastructure and to improve overall service quality, UWT established its first overseas POP in Singapore.
2016
UWT's Asia - Pacific sales and support office was established in Bangkok, Thailand.
2013
Call Recording and Long Term Recording Storage were added as optional features available with local and toll free numbers.
2011
UWT's core service offering expanded to include Advanced IVR (auto-attendant), Time of Day Routing, Voicemail to Email, and Fax to Email features.
2009
UWT accelerated its acquisition of multinational clients with the agreement to provide worldwide telecommunications services to a major money transfer service provider.
2007
The Global Call Forwarding brand was established and launched by UWT as an exclusive outlet to provide international toll free and local phone numbers to businesses worldwide.
2005
UWT developed new sales channels to aggressively move into several African markets and became the dominant service provider utilizing a new callback technology (UANI Trigger) with the expanded use of caller ID across world networks.
2003
UWT became a major callback service provider in the Middle East with a strong reputation in service quality.
1998
UWT quickly expanded its presence into Africa and the Middle East providing low-cost communication service to businesses and individuals.
1996
United World Telecom (UWT), the parent company of Global Call Forwarding (GCF), was founded in Florida. UWT initially operated as a callback service provider serving businesses and individuals around the world.
“A multicultural environment, dynamic workplace, and space to grow and connect” — Alain Rodriguez, Customer Service & Tech Support Manager (US)
So, why choose Global Call Forwarding?
Our longevity in telecom isn’t accidental; it’s the result of building networks, partnerships, and teams that last. Our roadmap continues to focus on smarter routing, deeper integrations, stronger analytics, and broader global coverage, helping businesses manage voice as a strategic asset, not just a utility.
Easy access to global phone numbers — Choose from our large inventory.
Fast provisioning and set-up — Purchase and activate your numbers quickly with minimum downtime.
Access to advanced call management features — Take advantage of our included and premium features to build a custom phone system.
Modern and scalable control panel — Easy access to features and settings for your account.
No installation or cancellation fees — Transparent and straightforward pricing.
No long-term contracts — Pay month-to-month and cancel anytime.
24/7 service and support — Responsive customer support through different channels (email, phone, chat, online tickets).
Secure and high-quality service — Security and reliability with 99.999% uptime.
Let’s Talk Global Voice
If you’re looking for a global voice partner with proven infrastructure, deep expertise, and modern capabilities, we’re here to help.
Talk to a global voice expert and see how Global Call Forwarding supports international communication at scale.
Get a free consultation with a business phone system specialist.
Reach out and a Global Call Forwarding expert will get back with you shortly.
