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About: Ned Isaacs

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Bio: Ned Isaacs is a consultant for Management, Batteries, and Technical Writing. He is a retired General Manager of Mine Safety Appliances (MSA) Specialty Battery Facility. In retirement, he was an editor of McGraw Hill’s Handbook of Batteries. In addition, he was a consultant to the Center for Applied Energy Research (CAER) at the University of Kentucky, and he has written web content for Global Call Forwarding and Sensor Products.

Posts by Ned Isaacs:

Telecom Terminology 101

Written descriptions of telecom or telecommunications topics use technical jargon and words not in most people’s day-to-day lexicon. Therefore, the following glossary gives definitions of some of the terms most …Read More »

How to Turn On Call Forwarding with AT&T

T&T’s Device Support Tutorials Access the Call Forwarding Device Support tutorials website to learn how to turn on call forwarding with AT&T. The following process shows how this is accomplished. …Read More »

How to Forward Calls with T-Mobile

This article discusses the forwarding of incoming calls and text messages to T-Mobile phones. It also gives background on T-Mobile and information on international call forwarding services in general, and …Read More »

What is a Toll Free Number?

Toll free business numbers can help bring more customers and clients to your company by providing them an easy and free way to connect. A toll free number helps you …Read More »

Things to Add to Your Marketing Strategy for the Hotel and Hospitality Industry

Hotel and Hospitality Overview There has been record-breaking growth in the travel and hospitality industry in recent years. In 2015, business travel grossed $1.2 trillion, five percent more than in …Read More »

Small Business Marketing Trends

The year 2017 promises to be an exciting year for small businesses, and small business owners will need to prepare for changing marketing trends. This article discusses some marketing strategies …Read More »

Call Center KPIs: 12 Metrics to Track for Customer Success

Which call center KPIs are necessary to help you understand how your business is performing and how satisfied your customers are? The following is a list of 12 important call …Read More »

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