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Using Local Phone Numbers to Increase Global Lead Generation

local phone numbers international leads

For almost any business in the world today, the choice to not expand globally is practically like handing your business over to your competitors. With this said, like any other …Read More »

Localphone International Calling: Rates and Features For Business

Localphone

Localphone aims to make things easier and more affordable for people using phone lines for business. Ease and affordability are the main benefits of the VoIP phone number, in addition …Read More »

Zoiper Softphone Not Working? How To Fix

Zoiper Softphone Not Working

Do you pay for Zoiper softphone for your commercial business to reach local or international clients? Is your Zoiper softphone not working? If so, you’re not alone. Here at Global …Read More »

Best Sales Strategy for an International Finance Bank

Best Sales Strategy for International finance Bank

Do you work as part of the marketing department for an international finance bank? Whether you’re employed by a national finance company or corporation bank, boosting sales through optimized advertising …Read More »

How To Improve Lead Generation Services with Virtual Numbers

lead generation with virtual phone numbers

Growing your business is directly linked to the strength of your lead generation services. With no new leads, your company must rely on a well-established customer base. This is something …Read More »

What Makes a Good Customer Service Agent

what makes a good customer service agent?

As you may be aware, competent call center customer service agents are hard to find. And it’s no wonder, as dealing with the needs of customers can be a daunting …Read More »

Using Local Phone Numbers to Increase Global Lead Generation

For almost any business in the world today, the choice to not expand globally is practically like handing your business over to your competitors. With this said, like any other significant undertaking, important questions need to be asked and answered and realistic goals have to be set. Using local phone numbers to increase global lead generation is a great way to boost sales. 

Is Global Expansion the Next Logical Step for My Business?

It takes some serious commitment and readiness to determine if global expansion makes sense for your company. You should ask yourself questions like, “What am I hoping to accomplish, both personally and for my company?” Also, “How will an expansion affect my current operations?” and “Are we ready to commit financial resources and time/energy resources to the development and implementation of a global expansion strategy?” 

Benefits of Global Expansion

One of the primary benefits of expanding globally is diversification. Though we live in a society where cross-border economic issues affect everyone, different nations are at different stages of growth in their economic development. Global expansion offers an opportunity to become less dependent on the domestic economic situation and diversify instead. 

Another benefit of expanding globally is to increase revenue. Foreign markets offer additional sources of revenue as well as new sources for profit margin expansion. According to a recent report, 45 percent of mid-sized companies make over half of their revenue from nations outside of their home country. 

Competitive advantage, access to a worldwide talent pool, access to new customers, and the ability to take advantage of foreign government incentives are other benefits of expanding globally. 

local phone numbers for lead generation
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How do I Generate Global Leads?

There are many ways to generate global leads. Here are a few of them:

  • Outbound and inbound marketing
  • Mobile-friendly websites
  • Social media outreach
  • Developing informative content
  • Purchasing of leads
  • Guest blogging
  • Email marketing (direct engagement)

However, one of the easiest, most effective, and most cost-efficient ways to generate global leads is to purchase a local phone number in the country you are expanding to and use it to market the news of your expansion. 

Local Phone Numbers for Global Lead Generation

Using local phone number to increase global lead generation is super easy and you can get started right away. You purchase a virtual phone number that is local to the new market you are entering and make the announcement of the expansion on your website and any other marketing materials. Make sure to include the local virtual phone number, and you are off to establishing yourself in that new market without ever having to set foot there. Long gone are the days of having to spend a large amount of the budget on travel, hiring people overseas, setting up an office in a foreign market, and more. You can become a global business without ever leaving your home country. 

What is a Virtual Phone Number?

Virtual phone numbers work through the use of the Internet. With virtual numbers, you can get local phone numbers set up for any locations you need a local presence in. Then, you can have all calls made to these numbers automatically forwarded to your office, home, or mobile line. The convenience is immeasurable and the cost-savings are often quite significant. 

What Are the Benefits of Using Local Phone Numbers for Global Lead Generation?

In addition to the gift of mobility and cost-savings mentioned above, virtual local phone numbers give you the ability to access your market and establish yourself locally without physically being there. For some consumers, it is easier to trust a company that has invested in their community, in their local market, so calling a company with a local phone number helps to build trust. Having this phone number to communicate with the new global market gives you the ability to establish relationships with clients, potential clients, and other business contacts in the new market. 

In Closing

Building relationships and trust is the key to a brand’s success and longevity and using local phone numbers to increase global lead generation is one of the best ways to accomplish this. This method allows you to expand quickly and communicate affordably with foreign, lucrative markets. For more information on purchasing local virtual numbers, contact Global Call Forwarding today.

Best Sales Strategy for an International Finance Bank

Do you work as part of the marketing department for an international finance bank? Whether you’re employed by a national finance company or corporation bank, boosting sales through optimized advertising is key. 

In this guide, however, we won’t be talking about the typical ways of increasing the number of leads through having a well-honed sales team. Nor will we cover the in’s and out’s of crafting clever advertising that gets results. Instead, we will take a look at a relatively simple concept: how virtual phone numbers can impact the success of your international finance bank. 

How Virtual Phone Numbers can be Beneficial for your International Finance Bank

Virtual phone numbers have been evolving with the latest developments of telecom and modern computing. Thanks to their enhanced functionality over traditional communication solutions by phone, virtual phone numbers can greatly benefit your international finance bank.

Broad Access

While we live in a modern era of telecommunication, not every caller can reach your international finance company. By accommodating every customer regardless of their ability to communicate from outside of their country by phone, you exponentiate your sales results. 

The best way to remove barriers of communication is by incorporating virtual phone numbers in your business model. Virtual phone numbers enable callers to call your international finance bank without incurring long distance fees and service blockages – two factors that can influence how likely a customer is to transact with you.

Professionalism

Businesses that deal within finance can’t afford to appear out-of-step with technology – particularly if your competitors are dedicated to appearing more professional. By using toll free virtual phone numbers, your international finance bank gains two advantages of professionalism: First, your organization pays for each call made to the number. Second, numbers with a toll free prefix immediately impart a professional aesthetic that customers associate with high-volume professional enterprises. 

Selecting Your Target Markets

Being able to directly call your leads and prospects with outbound calling is a pivotal sales strategy. However, you’re probably aware that broad cold-calling campaigns can bring less-than-stellar results. The secret lies in narrowing the scope of your intended target market by appealing directly to your potential customer. How? With local access numbers from Global Call Forwarding. 

Global Call Forwarding offers virtual phone numbers in over 140+ countries around the world, with innumerable cities and regions included. This means that your international finance bank can target hyper-specific target markets with virtual phone numbers that have the same country/area codes customers are familiar with. This aids in the localization process, particularly when your customer base may only want to do business with domestic entities – or organizations that they perceive as “local.” 

Virtual Offices

The days of having multiple branch offices spread out around the world are no longer necessary. Thanks to the advent of “virtual offices,” customers simply aren’t required to handle their business in-person. Virtual offices are simply a method of approximating the same level of service that a brick & mortar location offers by leveraging Internet-based technologies. 

This is especially true for big-name corporation banks and national finance corporations. Customers that want to open up accounts and get loans at these institutions can do so without stepping foot inside a brick & mortar location. Of course, speaking to your international finance bank’s representatives directly over the phone is still an important part of doing business. And virtual phone numbers are the key to driving sales and taking care of customer concerns, all in one solution. 

Sales Strategy for International Bank
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 The Best Virtual Phone Numbers for your International Finance Bank

As you’re probably wondering, what makes Global Call Forwarding such a great service provider for international finances banks? Especially when there are literally hundreds of companies offering what appears to be the same basic service, Global Call Forwarding sets its service apart with top-tier features and add-ons. These include:

  • Extensive Experience: For more than two decades, Global Call Forwarding has provided enterprise-level, startups, and SMBs with the best in telecommunication.
  • Instant Access: When it comes to sales, the best strategy is immediacy. Thankfully, working with Global Call Forwarding enables your business to start using virtual phone numbers quickly. The subscription process only takes a few minutes to select a business phone number for your international finance bank. 

How To Improve Lead Generation Services with Virtual Numbers

Growing your business is directly linked to the strength of your lead generation services. With no new leads, your company must rely on a well-established customer base. This is something that’s unlikely to be sustainable in today’s fast-paced economy. Whether you outsource your lead generation services to a company or use an in-house sales team, there is a solution: virtual phone numbers. 

Virtual phone numbers can improve the quality and quantity of your leads in a number of ways. This is thanks to the versatility of cloud-based communication technology available through Global Call Forwarding. In this article, we’ll cover a number of methods to improve lead generation services, including

  • Tracking Where Your Leads Are Coming From
  • Better ROI for Marketing Campaigns
  • Testing New Markets
  • Dedicated Phone Lines for Customer Types

Tracking Where Your Leads Are Coming From

Knowing where your leads are coming from is important to determine where your marketing efforts should be focused. After all, if your lead generation is only providing low-volume or poor-quality leads, what’s the point? Conversely, if your lead conversion rates are better through certain methods, delegating more effort can grow your business. 

Virtual phone numbers offer the option of tracking the metrics of inbound call data. This can be done through the virtual phone number provider’s interface/ dashboard. Similarly, using a virtual phone number dedicated to only one type of marketing campaign (ex. social media) can help you pinpoint accurate data.

Better ROI for Marketing Campaigns

The more you market, the greater the reach for your brand. To get a better ROI, 

Global Call Forwarding offers affordable payment plans and services geared towards businesses of all sizes. However, considering there are no unlimited marketing budgets, virtual phone numbers can be a high-performing marketing tool for your business with low overhead costs. Furthermore, virtual numbers are simple to implement, can be used on nearly any device, and require minimal training. 

In essence, virtual numbers enable your business to gain a wider audience at a lower cost than other advertising methods. 

Testing New Markets

Like it or not, but improving lead generating services requires risk through trial and error. After all, if you knew exactly which methods worked to improve your sales, you can make better organizational decisions. Virtual phone numbers cost little to begin using. Also, they can be ready to use within 24 hours or less. For these reasons, your company can try out new target markets instantly. And if you discover potential in a market, you can increase your services. And vice versa, for poor performing markets, your company gains the knowledge of where its brand presence is weak.  

 lead generation with virtual phones
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Dedicated Phone Lines for Customer Types

Virtual phone numbers are available in a wide variety of types. These include geographic numbers, toll free numbers, ITFS numbers, DID numbers, UIFNs, vanity numbers, and more. Similarly, Global Call Forwarding offers a wide variety of add-ons that enhance how inbound and outbound calls are processed. Let’s look at a couple examples, as each organization is different and can use its creativity to improve lead generation:

  • If you want to dedicate a direct line for your international and domestic sales teams, this is possible with virtual phone numbers.  
  • For directories of your business’ departments and individual staff members, using a PBX is a smart solution. Short for Private Branch Exchange, a PBX can enable customers to self-select through a directory system by phone. This helps customers find the person or info they need to guide themselves down your sales funnel. 
  • Depending on whether a caller is a previous customer or a new one can help improve your sales. Based on the type of callers, you can offer private customer-only lines for troubleshooting and account advice. For new customers, you can assign a virtual number dedicated to nurturing new contacts. To boost the quality of your leads, you can offer a private line of virtual phone numbers for more dedicated service (i.e. B2B, large enterprise contracts). 

What Makes a Good Customer Service Agent

As you may be aware, competent call center customer service agents are hard to find. And it’s no wonder, as dealing with the needs of customers can be a daunting task. In order to be the best customer service agent, they must have the right personality, skills, and adequate training. Because customer service directly impacts revenue and how your company is perceived, building the best customer support team should be a top priority.

This article will cover the traits you should be looking for when hiring new customer service agents. It will also cover those that you should emphasize when training your team. 

Patience with the Customer

Perhaps the primary trait you should foster with every customer service agent in your company is patience. Being able to handle the pace of each customer’s unique situation can lead to a positive customer service experience. This is especially important when callers may be irate, confused, or unknowledgeable. Those at your inbound call center should know that each customer simply wants their problems solved in the most efficient way possible. Unclear issues should be explained in a level-headed manner without assuming that a customer’s negativity is in any way a personal attack. To develop patience, part of every customer service agent’s call center duties should be focused on resolving problems with empathy. 

Clear Communication

Part of being a good customer service agent is clearly communicating what callers are trying to get across and responding in ways that ultimately make sense to each caller. This includes company protocol, grasping the issue at the heart of the call, and troubleshooting technical aspects beyond their grasp. This is especially important for tech-heavy industries, where simple definitions and explanations can be used without delving into jargon and complexity. However, when the occasion calls for it, your customer service agents should be able to explain more advanced concepts that are understandable for all levels of comprehension. 

what make a good customer service agent?
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A Positive Attitude

Moods are infectious. Therefore, having your customer service agents focus on projecting a positive outlook and looking on the bright side is paramount to success. This can be difficult when customer service agents encounter constant negativity, especially when customers despair at their problem, or maybe at their wit’s end. First, part of call center duties should include the ability to uplift callers and gradually shift their thinking as inquiries are solved. Try to see part of the job description as being a well-spring of positive emotions. For instance, you may want to train your agents to take callers on a journey towards happiness; at first, a caller may be upset, but as the problem nears resolution, a positive outcome can be reached – even better and more efficiently than a caller realizes. In a fast-paced world where callers may feel that it is them vs. the world, encountering a positive, smiling voice on the other end of the phone can be a breath of fresh air. This is something that reflects well on your company’s public image. 

Be Creative with Your Solutions

Customer service agents should be trained and rewarded for using their creativity when it comes to problem-solving. Being able to provide customers with uniquely tailored solutions to their problems and understanding the frame of mind that they present requires the ability to think beyond standard procedures. Encourage your customer service agents to come up with their own ways of troubleshooting problems. For instance, if a customer continually has problems with their billing, a customer service agent can suggest ways that fit how the caller prefers to do business. This, of course, requires that your customer service agents have a deep knowledge of your business, as the more you know, the easier it is to see a wider range of options for any given obstacle. When these dilemmas present themselves, agents can devise solutions that may call for out-of-the-box thinking when particular issues arise. 

*67 Meaning and How it Works

Since the sixties, we’ve been using caller ID to track who calls us on our phones. Even throughout the ever-advancing phone technology in the last few decades, caller ID has yet to fail us. Or, even change at all, making it still a simple and everyday tool. After all, if it ain’t broke, don’t fix it. But, even if you’ve been using telephones throughout the ages, you may still be confused about how you can hide caller ID settings to block your number from showing on outgoing phone calls. Fortunately, there’s a long-standing tool that allows you to block your caller ID, so you show up as calling from an unknown number, fast and easily. This tool is as simple as dialing *67. In this article, we discuss how to block your own number from showing on someone else’s caller ID with the simple use of this tool.

How and Why to Use *67

Basically, the only thing you have to do to use *67 is to dial those three digits before punching in any number you’re about to call. This is a completely free, easy to use method that works for any phone number. Even if the number is an 800 toll number, you can put *67 before the number to hide caller ID information on your outgoing calls. When your call goes through, the receiving end’s caller ID will show your number as “private.” So, if you’re wondering how to call back a number that just called you without them knowing you’re calling, this is the simplest and fastest way.

Block Your Caller ID Permanently

It’s important to note that *67 only works to hide caller ID information on the phone call you use it for. So, if you want your number blocked on every call, you’d have to punch in those three digits before dialing out every time. However, if you want your caller ID information withheld on all your phone calls, you’ll need to block your number permanently. If you have a cell phone, simply call your wireless carrier to ask how to permanently block your phone number from caller IDs. But remember, if you do this, it may be irreversible. And, your phone number will show up as “blocked” or “private” from now on.

Using *67 for Landlines Only

Sure, caller ID hasn’t changed much in the past few decades. However, our mobile phones definitely have. As a result, you may find that *67 doesn’t work on your smartphone devices, only on your landline phones. Fortunately, if you have either an Apple or Android smartphone, there are some simple steps you can take to make sure your phone calls are blocked from showing caller ID information.

67-unknown-caller
Source: Stockphoto.com O#100071066545 ID#100200144052

How to Block Your Caller ID on Apple Phones

To make a call displaying “unknown number” with your Apple phone, you’ll need to change some settings. Go to:

  • Settings
  • Click on “Phone”
  • Then, “Show Caller ID”
  • Finally, select the on/off option for showing your number

How to Block Your Caller ID on Android Phones

Just like with Apple devices, to call from an unknown number with an Android Phone, make some setting changes that include:

  • Go to your Phone App
  • Click the menu button
  • Then hit “Settings”
  • Finally, go to “More Settings”
  • Click on “Show My Caller ID” to change the options

Closing: Getting Around Having Your Number Blocked

Are your customers calling you back with *67 to find out who you are? Are you tired of having your business number blocked? It may be time to start using virtual toll free numbers for your business. With toll free numbers, you can call your customers from a number they’ll trust because most consumers know that toll numbers are owned by reputable businesses. Plus, toll numbers are recognizable as they are completely customizable by you! So, instead of blocking your number or never answering, toll numbers will provide your customers with a number they can remember.

If you’d like to learn more about how virtual toll numbers may help your business relations, contact Global Call Forwarding today!

Creative Uses for Virtual Phone Numbers in Marketing

The truth is that creative uses for virtual phone numbers in marketing depend on appealing directly to customers, especially those who are located abroad. There’s nothing more off-putting than being unreachable by listing an out-of-country phone number, where callers will expect long distance fees, service blockages, and the hassle of dialing outside of the country just to reach your business.

There are a number of creative uses for virtual numbers in marketing, including:

  • Vanity Phone Numbers
  • International Appeal
  • Business Cards
  • Social Media

Virtual Numbers in Marketing: Vanity Phone Numbers

Vanity phone numbers are virtual phone numbers that contain a visually appealing set of digits that can be spun into your business’ advertising campaigns. By aligning your brand with a particular word or memorable sequence of digits, customers are more likely to remember what products and services you offer, as well as reinforce your brand’s message each time they are exposed to the vanity phone number.

One place that you’re likely to encounter vanity phone numbers is billboards. Large volumes of drivers can see your creative virtual phone numbers in marketing that other businesses might not be bold enough to attempt. By coupling billboard advertising with other forms of marketing, your brand will appear to be everywhere – which is the goal of every advertising campaign.

Creative Virtual Numbers for Marketing: International Appeal

If you had the choice of comparing two businesses side-by-side with all attributes being similar except for the fact that one had numerous phone numbers geared towards processing international customers, which business would you say has more of an international appeal?

virtual phonhe numbers in marketing
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Virtual Numbers from Global Call Forwarding

Luckily, Global Call Forwarding offers virtual phone numbers in more than 140+ countries worldwide, with countless cities and regions at your disposal. These virtual phone numbers circumvent typical barriers to open communication globally, which means that your advertising efforts aren’t stymied by challenges of traditional telecommunications.

Furthermore, Global Call Forwarding enables you to choose between a variety of phone number types, including toll-free numbers that work internationally. These include ITFS numbers and UIFNs, both of which project a professional image. Normally, when a domestic toll free number is offered, international callers are out of luck and must pay fees just for the privilege of calling your business. However, with Global Call Forwarding’s vast array of ITFS numbers and UIFNs, your business can fully optimize its marketing efforts worldwide.

Creative Uses for Virtual Phone Numbers in Marketing: Business Cards

When you’re networking with potential clients in-person, every detail must be on-point and allude to the fact that working with your organization is the right choice for mutual success. That’s why one of the most important creative uses for virtual phone numbers in marketing is including them on your business cards. From staff members to your sales team, virtual phone numbers listed on business cards show that your organization is able to tailor its in-person marketing efforts for clients of any country and calling preference.

Because of the cost-effectiveness of virtual phone numbers, it is possible to subscribe to multiple phone numbers that appeal directly to your wide customer base and post them on your business cards as needed.

Creative Uses for Virtual Phone Numbers in Marketing: Social Media

Global Call Forwarding understands how pivotal a social media presence is in your marketing efforts. In addition to obviously listing your phone numbers, Global Call Forwarding offers a popular add-on that bridges the gap between customers scrolling through your posts on their smartphones and actually contacting your business.

The solution? A popular add-on called “CallMe Click.” CallMe Click enables users a one-click option to initialize a phone call on their device, whether that’s a smartphone or any other Internet-enabled audio-equipped device. By placing this add-on via links on your websites and social media presence, your potential customers can immediately seize the opportunity of your efforts and speak to your company instantly. This immediacy can help take advantage of the reach of your social media content and build a customer base quickly.

As you can see, these creative uses for virtual phone numbers in marketing can help aid your business when it wants to reach a wider audience. Of course, with some imaginative thinking in your advertising efforts, you can adapt the power of virtual phone numbers in a myriad of other ways that can expand the appeal of your business.

Becoming an Entrepreneur in 2019

There has never been a time more convenient to launch a successful business than now. Would-be entrepreneurs that have been contemplating a shift to starting their own successful venture now have the tools to create businesses that would not have been possible in years past. With the stability of 9-to-5’s becoming a thing of the past, more people want to take control of their future and steer their destiny towards achieving their dreams. Becoming an entrepreneur isn’t easy but the rewards are worth the push.

Becoming an Entrepreneur using Technology

Thanks to Global Call Forwarding’s innovations in telecommunications, you can upgrade your business using some of the technologies now available, thanks to cloud computing, VoIP (Voice over Internet Protocol), and more. So, if you are considering the launch of a new business venture in 2019, here are some tips for success.

Think 24/7/365 Availability

One significant change in our modern world is being able to harness the 24 hours in a day, the full 7 days in a week, and the 365-day markets that are available at our fingertips. Furthermore, being able to instantly access new customers and clients in different countries can further scale your idea from just a thought you had on the way to work to a booming, successful entity quickly.

By using virtual phone numbers equipped with an add-on called “time of day routing,” you can handle inbound calls around the clock and for different time zones around the world. For instance, if you have a side business with regular business hours, you can forward those calls and voicemails to call centers and other staff using time of day routing. This can help you balance the transition of working a day job while waiting for your business to grow so you can strike out on your own.

Think Outside the Box

Because virtual phone numbers from Global Call Forwarding are an evolving technology, your business can use them in creative ways that can gain a competitive edge. For instance, you may have found that your business is popular in the New York City metropolitan area. However, as you may be aware, New Yorkers prefer to handle their business locally. In response, your business can use virtual phone numbers, with area codes in the NYC area and its 5 boroughs to appeal directly to local communities. Best of all, your business doesn’t have to be based there, especially considering the high cost of living and expensive real estate. Using the techniques of building a virtual office, virtual phone numbers take care of the communication aspect of your business – even if you’re located outside of the country.

Why is this possible? When a virtual phone number is dialed, the call is immediately routed to another phone number, the destination phone number. This destination phone number can be located in nearly any country around the world, immediately broadening your company’s appeal and allowing your new business in 2019 to be instantly located in favorable business climates.

Becoming an Entrepreneur in 2019
Source: Stockphoto.com O#23559 ID#5073704

Leverage Technology to Scale Your Business

When it comes to modern businesses, the keyword is “scale.” In other words, does your business have the capability to grow exponentially while still maintaining the quality of service that you provided beforehand? If the answer is yes, then you should seriously consider using Global Call Forwarding’s add-ons, such as “outbound calling.

Outbound calling is a popular add-on that enables your business to call phone numbers in other countries to call recipients directly. Without this option, the caller ID will register a long string of numbers and letters that callers aren’t likely to answer. With outbound calling, your business can use a virtual phone number – which is identical to “normal” landlines – and have this reflect on the receiver’s caller ID, ensuring they never know the number calling isn’t a local, standard landline.

As an example of outbound calling, if you have a Canada virtual phone number and want to contact potential clients in Montreal, those numbers will appear on their caller ID. Contrast this with calling from the United Arab Emirates, where a +971 country code will appear on the caller ID – not to mention the charges of hefty long-distance fees, or even worse, the potential blocking by either party’s service provider.

Avoid Being a Perfectionist

It is only natural to want everything to go smoothly in the early days of your business. Achieving perfection may be ideal, but in business, it can be detrimental to your new endeavor. For instance, you may be handling a large number of potential contracts with distributors for your new product. By using “call recording” – a popular add-on – you can record those conversations when you’re weighing the various options available. And for some absent-minded entrepreneurs, it helps to have a useful reference for when things become less than perfect. This can help reduce stress in the early days of your business when you’re bootstrapping a new idea with minimal resources and limited attention.

* * *

Global Call Forwarding can help you start your new business in 2019. For more information on the most recent advancements in telecom services and subscription services available from the leading service provider, visit www.globalcallforwarding.com

Cold Calling is Tough – Here’s some tips that can help!

Facing the fact that you may sound exceptionally awkward, be rejected by not-so-nice recipients, and possibly misrepresent your business interests can be enough to make you avoid cold calling altogether. However, the fact of the matter is that cold calling is a misunderstood process for businesses. In fact, those who are able to master the art of the unsolicited call may come to enjoy the power that comes with cold calling. In this article, we’ll cover a number of items that can make these cold calling tips as easy as can be, including

  • Practice Makes Perfect
  • Faking It ‘Til You Make It
  • Always Be Personable
  • Understand the Other Party’s Needs

Practice Makes Perfect

Understanding the unknown is the easiest way to eliminate fear. And the only way to understand the unknown is to encounter it time and time again to learn the parameters of it, ultimately accounting for all of the possible variables that may occur. In other words, practice makes perfect.

If this comes as a disappointment, you should realize that it is paradoxical to choose another path towards mastering cold calling. After all, how do you become better at something that you never do?

Basics of Making Those Cold Calls

However, there’s hope. Because you already have experience with making phone calls, conversing with individuals that you don’t know, and closing a sales meeting, you’ve already covered the rudiments of cold calling. The only difference is that when you’re talking to a person over the phone, establishing rapport takes a different type of approach. The tricky thing is, this approach occurs without body language, situational context, and other aspects of in-person communication. Instead, your voice and its intonation must align with your goals – something that takes practice. 

For those that have perfected a skill, such as learning a musical instrument, the process is similar. First, you’ll want to keep the stakes low. Don’t be too ambitious starting out. Even if you only make a few phone calls with mixed results, focus on areas that need improving and celebrate your successes. Next, you’ll want to gradually up the stakes beyond your current abilities. Try different approaches in pitching callers and take note of any feedback. Remember, any attempt is success and “failures“ will further hone your abilities – either way, it’s win-win.

Embracing the Thrill of the Unexpected

As you proceed, you’ll begin to gain a sense of what cold calling really is and how exciting it really is. After all, just by using your voice and knowledge, you’re able to persuade callers to align with your business objectives; a valuable skill no matter which industry you choose to work in. Even in a matter of days, you’ll consider yourself a cold calling expert!

Faking It ‘Til You Make It

Tips for cold calling is tough
Source: Stockphoto.com O#100204681926- ID#100067081677

The truth is that even the most practiced individuals still feel some sort of anxiety when calling an individual they don’t know. In order to increase your success rate, you must demonstrate confidence, even if you feel the opposite. However, there’s a simple psychological hack: Faking confidence turns into real confidence. In fact, there’s relatively no difference between believing that you are a competent cold caller than actually being a competent cold caller. When the truth of this sets in, you’ll see that “faking it” is actually just stretching your abilities beyond your current perception of yourself. 

Always Be Personable

If there’s one tip that you take away from cold calling, it is that maintaining a personable and enthusiastic demeanor over the phone is paramount to ensuring success. Under no circumstances should you ever be mean or forceful, as negative emotions instantly turn off most callers that will take their business elsewhere. Having a cheery voice and even smiling during the conversation will boost your success rate. It also helps to give the other party the benefit of the doubt – as long as they’re on the phone, you can help brighten the day of even the grouchiest of customers, just by empathizing with their stress and struggles. Powerful cold calling tips!

 Understand the Other Party’s Needs

Similar to always being personable, accommodating what the party your calling actually needs is pivotal to your success in cold calling. No matter how much you may try, selling something that someone doesn’t want or need are fruitless endeavors. Instead, you want to align what your company is selling with the needs of the caller. For instance, you may be dealing with a stressed out mother that doesn’t have time to hear the endless features of your product; instead, you want to show how it solves her problems and makes her life easier. Keeping this in mind will raise your success rate and provide real satisfaction when it comes to cold calling. 

Cloud Telephony for Growing Businesses

Cloud telephony is a proven method that can help aid growing businesses meet customer demand and scale operations accordingly. In this article, we’ll cover how cloud telephony for growing businesses is easy to understand and the wealth of benefits it comes with. Last, we’ll cover how implementing cloud telephony is more achievable than you may think with Global Call Forwarding’s easy subscription process.

What is Cloud Telephony for Growing Businesses?

With cloud computing’s use growing in nearly every facet of business, from IoT-based networks to virtual communication, businesses that want to gain a competitive edge have been implementing this forward-thinking technology to gain new functionality, increase efficiencies, and reduce overheads.

In its most simple definition, cloud telephony is the process of using the cloud to establish phone-based communications that helps facilitate a streamlined telecom network. Virtual phone numbers, a cloud-based technology, serves as a way of updating traditional landline communication that enhances the reach of businesses while avoiding the typical pitfalls that come with previous models. 

How Does Cloud Communication Work?

When a virtual phone number is dialed, the call is immediately converted into packets of audio data, transferred through the Internet, and reproduced on the recipient’s phone seamlessly and in real-time. Because it uses the Internet, callers and recipients are able to avoid service blockages, long distance fees, and the hassle of having to dial outside of one’s country to reach a business or individual. 

Cloud Communication and Outbound Calling

Conversely, when a business uses outbound calling with its virtual phone number(s), the process is similar, but the recipient has a virtual phone number appear on their caller ID. This makes it more likely that callers will respond to an unfamiliar phone number and do business with a country code and area/region code that they are familiar with. 

Benefits of Cloud Telephony for Growing Businesses

Now that you’re aware of how cloud telephony for growing businesses is used, let’s look at some of the many benefits that come with their use for your organization:

Virtual business presence: When your growing business decides to implement cloud telephony as part of its business model, you may realize that traditional forms of business expansion are no longer relevant. This means that establishing a physical brick & mortar presence can be avoided, as you are now able to interact with customers worldwide and process transactions over the phone (as well as through web pages, for example). This circumvents the enormous drain in time and resources, as well as mitigates potential risks that come with establishing a branch office in a new country. 

cloud telephony for business
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Expanded business model: As your business grows, you are aware that what once worked in the initial stages of your business needs to scale to accommodate a wider audience and greater efficiencies. Luckily, cloud telephony’s continual evolution comes with offering a wide variety of virtual phone numbers, such as toll free numbers, vanity phone numbers, UIFNs, and more. On top of the functionalities of these numbers, add-ons can be purchased that enhance how inbound and outbound calls are processed. 

As an example, if your business is looking to operate outside of its normal business hours, using time of day routing – a popular add-on – ensures that calls that fall outside of those hours are redirected to a PBX directory, another call processing center, or a prioritized voicemail. 

Ease of implementation: If the previous benefits are enticing enough, you should also be aware that using cloud telephony requires little upfront cost and minimal training. Any device that has audio capabilities and the ability to access the Internet is viable – no additional hardware is necessary. Furthermore, Global Call Forwarding offers an intuitive dashboard to control how calls are processed, which requires little training and can be used almost as soon as you purchase a subscription. 

How to Add Cloud Telephony for Growing Businesses with Global Call Forwarding

If you’re ready to start using cloud telephony in your growing business, start by visiting Global Call Forwarding’s homepage at www.globalcallforwarding.com. Once there, you’ll encounter a series of dropdown menus that correspond to the virtual phone number that you want (under “Select Your New Phone Number”) and the destination number where calls will be routed to/from (under “Enter Your Destination Number”). Once you’ve entered the appropriate information, you’ll select from several payment plans and add-ons for your subscription service, such as “call recording,” “rollover minutes,” “outbound calling,” and more. 

After selecting the appropriate plan and add-ons, the rest of the process is straightforward. After reviewing your order and submitting it, a representative from Global Call Forwarding will contact you within 24 hours or less to help set up your new cloud telephone systems.  

Why it’s Important to Trust Your Virtual Number Provider

In today’s modern marketplace, it almost seems as though trust isn’t something we can find in the businesses that we interact with. Fortunately, Global Call Forwarding isn’t an ordinary business. Taking pride in how we provide the best services to our customer, Global Call Forwarding is a credible business that provides years of industry experience, fair pricing models, and extensive services that can’t be found from other telecom service providers. In this article, you will learn Why it’s Important to Trust Your Virtual Number Provider.

Let’s take a look at each of these aspects in-depth to show how trusting Global Call Forwarding for your telecom needs can help achieve what you’re looking for in a telecom provider. 

Reason #1: Industry Experience

Simply put, there is just no substitute for experience when it comes to dealing with businesses today. Global Call Forwarding has been in business for the past two decades, providing telecom solutions that enable businesses and individuals to connect with one another anywhere in the world. Providing virtual phone numbers and a host of other telecom services in over 150 countries, Global Call Forwarding enables businesses and individuals to attain a global reach that comes with a deep knowledge of industry trends to achieve their goals. Another reason why you can trust your virtual number provider.

Other telecom service providers may claim to have the same breadth of knowledge and service, but many consumers choose Global Call Forwarding after experiencing less than stellar service from fly-by-night companies. Often, these companies try to play up lower rates, but their service can often be substandard. This ability to meet consumer demands is why Global Call Forwarding includes Fortune 500 customers, emerging startups, and savvy individuals among its client base.

Reason #2: Fair Pricing

Perhaps the most important factor for doing business of any kind is purchasing services and products at a fair and consistent price. By choosing a plan that best fits your business model and usage through Global Call Forwarding, you can gain access to top-tier telecom services for pennies on the dollar. In fact, you can use Global Call Forwarding’s services on a trial basis for free – something that other service providers don’t always offer. 

Using Global Call Forwarding as your service provider also enables your business to avoid having to shell out money for expensive hardware and proprietary software (such as headsets and “softphones,” respectively). Other service providers typically require that your business only use a company’s added overheads, which is unnecessary thanks to the versatility of modern devices and protocols. By contrast, business phone numbers from Global Call Forwarding only require your business to use any device that has audio capabilities and can access the Internet – no hardware necessary. 

Trust your virtual number provider
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Reason #3: Extensive Services

What makes Global Call Forwarding such a popular telecom service provider is that we provide a full range of services that leverage developments in cloud computing that go beyond just equipping your business with phone numbers. Instead, Global Call Forwarding continually adds new features for subscribers that can deliver massive impact on how business run their day-to-day operations. These extensive services include:

 

  • Call Recording: store and review calls made to and from your phone numbers
  • Simultaneous Ringing: allows you to forward calls from your toll-free number to two or more phone numbers
  • CallMe Click: enables one-click calling through a button placed on landing pages, as well as in online ad campaigns, email confirmations, and contact forms
  • SMS forwarding: forwards incoming SMS messages to a predetermined email address
  • Integrated Voice Response (IVR): An automated, voice-led directory can greet customers upon dialing your phone number
  • Voicemail to Email: voicemails can be transcribed and forwarded to email addresses automatically
  • Fax to Email: faxes can be transcribed and forwarded to email addresses
  • Time of Day Routing: inbound calls are redirected to another destination based on the time in which the call is placed
  • Sequential Routing: used to deliver a call down a list of predetermined phone numbers
  • Local ringback Tones: provides a country-specific signal tone that is heard by callers while the destination’s phone is ringing
  • Black and White Lists: enables you to accept (white list) or reject (blacklist) phone numbers based on their area code
  • Rollover Minutes: carry over your unused minutes from one month to the next
  • Failover Forwarding: enables businesses to program multiple phone numbers to answer an inbound phone call if a particular phone number is busy or unavailable

By incorporating these add-ons into your business, you can drastically increase the breadth of services that you offer to your customers and clients – not to mention creating new opportunities for revenue.

Of course, not all virtual number providers offer these services. Often, service providers only provide minimal services to entice customers but don’t enable businesses to expand their services based on demand. Therefore, choosing Global Call Forwarding is the smartest decision and you can trust your virtual number provider for scaling your business to meet the demands of our modern global marketplace.