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Posts by Global Call Forwarding:

Call Center Trends in 2021

Call center trends are changing, and managers and agents should be aware of the upcoming shifts that will be taking place. Here are the 2021 call center trends to keep …Read More »

Global Call Forwarding partners with Allergan to improve call center support in Asia

Global Call Forwarding, a leading U.S. cloud communications provider, has announced its new partnership with Allergan to improve call center support in Asia using local DID phone numbers. Allergan is …Read More »

Global Call Forwarding Announces New SMS to Email and Outbound Calling Features for Virtual Phone Numbers

Offering businesses greater versatility in their communications, the new SMS to email and outbound calling features from Global Call Forwarding enable businesses to expand upon the ways customers are able …Read More »

Global Call Forwarding Research The Future of Telecommunications in 2020

Research shows that the telecom industry will change as a result of the introduction of the 5G cellular network. DELRAY BEACH, FL – August 2, 2019 – Findings show that …Read More »

American Businesses Are Trending Away From Foreign Call Centers

Studies show American customers prefer local customer service through local call centers DELRAY BEACH, FL – July 17, 2019 – Recent data has shown American businesses are currently opting for …Read More »

United World Telecom Launches New Website

United World Telecom’s new website features improved features and upgraded order processes to better serve their global clientele Delray Beach, Florida – November 13, 2018– Telecommunications provider United World Telecom …Read More »

How To Create The Perfect Voicemail Greeting

Can’t get to the phone? That might be fine for your personal number, but not for your business. That doesn’t mean you can’t take a vacation or let the office …Read More »

Call Recording Laws in Australia

There are times when recording what people say during a phone call sounds like a great idea. Maybe you want to memorialize something being promised to you by someone else. …Read More »

7 of the Largest Call Centers in the United States

Call centers are centralized facilities that handle hundreds or thousands of inbound calls every day. With call centers, organizations can communicate effectively with potential customers, current customers, and partners in …Read More »

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