Our Authors
About: Vasudha
Bio: Vasudha is a writer, editor, and a cat pawrent. She has produced travel and lifestyle features, academic content, and technical articles. She likes to read, paint with acrylics, learn new languages, and drink tea.
Posts by Vasudha:
How to Save Money with Cloud Telephony?
The role of technology as a transformative force of business growth cannot be overstated. And cloud telephony has emerged as a key solution that helps businesses stay resilient and competitive, …Read More »
What is Contact Center Agent Elevation?
The process of contact center agent elevation, also known as escalation, is one of the quickest ways to address customer expectations and queries. As customers want quick and tailored solutions, …Read More »
Nigeria Phone Number Guide: An Explainer
A Nigeria phone number is a vital asset for businesses looking to make their mark in the heart of West Africa. With a population exceeding 200 million, Nigeria offers a …Read More »
Mexico Phone Number Guide: An Explainer
A Mexico phone number serves as a strategic tool for businesses looking to expand into this vibrant market. Thanks to its strategic geographical location, Mexico has the second-largest economy in …Read More »
UK Phone Number Guide: An Explainer
The United Kingdom, as the third-largest economy in Europe, boasts a flexible and transparent business market that encourages entrepreneurial growth. It stands as one of the global financial hubs, with …Read More »
Germany Phone Number Guide: An Explainer
A Germany phone number is a crucial asset for businesses aiming to establish a presence in one of Europe’s economic powerhouses. The country boasts the fourth-largest economy in the world …Read More »
Australia Phone Number Guide: An Explainer
Australia presents a compelling landscape for businesses looking to expand. It ranks as the 12th largest economy globally. Its strategic location in the Asia Pacific region makes it a gateway …Read More »
The Impact of Missed Sales Calls & How to Track and Turn Into Opportunities
While self-service and omnichannel options gain popularity, about 78% of contact centers continue to have high or medium usage of phones. This means that most customers call the business for …Read More »
How to Translate Voicemail in Multiple Languages
Effective communication is key to business success. And voicemail transcripts are a valuable business tool that help improve communication and operational efficiency. For global businesses providing multilingual support and linguistic …Read More »