Our Authors
About: Vasudha
Bio: Vasudha is a writer, editor, and a cat pawrent. She has produced travel and lifestyle features, academic content, and technical articles. She likes to read, paint with acrylics, learn new languages, and drink tea.
Posts by Vasudha:
What is Average Call Duration? (How to Measure & Optimize)
Even though digital communication channels are growing, a surprising 65% of potential customers still prefer reaching brands by phone. This makes phone calls a critical touchpoint for businesses. However, lengthy …Read More »
How Healthcare Organizations Use Virtual Numbers (9 Use Cases)
A staggering 88% of healthcare appointments are booked by phone, indicating that calling remains the preferred way of scheduling appointments and receiving other assistance. Because of this, healthcare organizations need …Read More »
Offering 24/7 Global Support as a Travel Company
Are you in the travel and hospitality business, striving to enhance global support? Imagine offering round-the-clock assistance to your global clientele, leveraging the latest in cloud telephony. Travel companies face …Read More »
4 Key Problems with Multi-Carrier Phone Services
Having multiple phone service carriers catering to various global communication needs sounds like a good idea, right? But it is a complex landscape, especially for organizations operating across diverse regions …Read More »
Importance of Reliable Voice Phone Services for Businesses
In business, where every interaction counts, the role of reliable communication cannot be overstated. At the heart of customer trust lies positive customer experiences, and your business phone service serves …Read More »
8 Reasons to Use the Salesforce-GCF Telephony Integration
Refining customer experience can boost sales revenue by 2–7% and profitability by 1–2%. This suggests that investing in customer-focused improvements can directly impact the bottom line. What if we told …Read More »
6 Benefits of Using the Zendesk-Global Call Forwarding Integration
When it comes to business communication, VoIP-CRM integrations are a game-changer. Not only do these solutions improve voice connectivity, they also optimize workflow efficiency. By creating a unified platform, you …Read More »
Using the Zoho-Global Call Forwarding Integration to Optimize Business Communication
That customer experience is the driving force behind business success is a given. And therefore, ensuring responsiveness is critical at every stage of the pre-and post-sales processes. In this effort, …Read More »
How to Save Money with Cloud Telephony?
The role of technology as a transformative force of business growth cannot be overstated. And cloud telephony has emerged as a key solution that helps businesses stay resilient and competitive, …Read More »